This morning some time talking to the Apple customer service and Facetimed with a customer service…read morerep. After spending some time working with me, I learned how to remove my Sim card and clean it, but it still wasn't working. I still had to replace my Sim card so I went to the Verizon store down the street from me. Thank you Noel Molina for your morning in getting my Sim card replaced with an electronic was free.

Staff was rude and has totally forgotten that customer service is....unfortunately this has become…read morea new norm for most stores after Covid. #lostcustomers

If you want a fast and easy way to get an upgrade and set up your device. If you want great…read morecustomer service. If you want to take the hassle out of getting a new device come to this location. They specialize in a certain experience. This store is made a complete turnaround from 2 years ago.

Zachary is the best person ever. He worked so hard to get our phone set up even when the parent…read moreVerizon company was being completely impossible through my old phone. Truly above and beyond service. I'd give 10 stars if I could.

I had an absolutely outstanding experience at the T-Mobile store in La Crescenta! From the moment I…read morewalked in, I was greeted with genuine friendliness and professionalism. The lady staff went above and beyond to make sure all my questions were answered and that I felt confident in my decisions. What really stood out was her patience and knowledge. She took the time to explain every detail clearly, without rushing or pressuring me, and made sure I got the best plan and device for my needs. It's rare to find customer service that feels this personalized and attentive. The entire process was smooth, efficient, and stress-free. You can tell this team truly cares about their customers and takes pride in what they do. I left feeling valued and taken care of. Hands down, this was the best service I've ever received at any mobile store. Highly recommend this location to anyone looking for top-tier customer service and a great overall experience!

Always so helpful. Staff are efficient and friendly! I've been coming here for years! Anytime I…read moreneed help, they're always there!

First, I would love to do a shout out to the manager to let them know we had one of the best…read moreexperiences at your Office Depot. We had moved away and were back in town and decided to visit the La Crescenta branch. My husband and I were lost due to some changes and then all of a sudden out of another isle this fabulous young man, Jake came out from one of the isles and asked if we needed any help. This was after a couple of other employees walked by us and seemed to be working hard...so they were unable to help us. That's ok we can not always expect others to drop everything and wait on us. Jake was amazing, polite, knew the entire store and where everything was. He helped us find what we needed quickly and we thanked him. I told him he was just the type of professional that I would hire to work for me. He's amazing and we expect to see him advance quickly. Thank you for hiring good employees, especially Jake. All our best to you our local Office Depot and best to Jake, too.

(Serviced 06/23/26 TU @ 4:15pm): This depot was strictly for office business!…read more It's been over a decade since I last visited Office Depot's La Crescenta location, but the timing was perfect because I was in the area for a separate reason. With all of the consolidation in the office supplies industry over the past couple of decades, I think the only ones left standing were Office Depot, Staples, and to a lesser extent FedEx, with companies such as Office Max and Kinko's having been absorbed from competitors. I've been making extended copies at my local Staples, but the costs have continuously gone up as they closed in on a dollar a page on heavy-weight paper which I really didn't need. So, I opted to try the competitor in hopes of saving some money. Was I able to deposit some money back into the bank after using this office store from my printing needs!? PURCHASE(S) 8.5"x11" Double-Sided Color Printouts ($0.70 x130): I needed to print a recent summary inspection report for an investment property we acquired to give to our general contractor as a checklist of things to focus on and repair over time. Although the per-page rate was slightly cheaper than what I've experienced, it wasn't that much different to go somewhat out of my way. The printing quality was fine, the speed was a tad slow, but it got the job done. SERVICE At this time, there were only two employees, and I was the only customer. With no salutations from either of them, I easily headed towards the self-service copy center, checked out the machines, read whatever signage there was as to how the machines worked and payment, and then attempted to make copies. Nope; something went wrong! I tried several times on the same machine to no avail. I went to another copier and finally things were working properly. After about ten minutes, my print job was done, I paid at the machine, I asked a young male salesperson for a bag to put my copies in, and I casually walked out the door. For my needs, all of this was fine, but I sorely hoped this wasn't the norm. PARKING (FREE): They had their own private spacious lot - 'nuff said. ATMOSPHERE, DÉCOR, AMBIENCE A large boxy warehouse store filled wall-to-wall and floor-to-ceiling and multitudes of aisles stocked with a ton of various office supplies of anything you could imagine. There was plenty of space between the aisles, shelves, and floor displays, with a smattering of promotional ads/posters about. Minimal natural lighting came through the large front windows and doors while soul-sucking fluorescent electric ceiling lights filled in the rest. There weren't any TVs while I couldn't recall any background music. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL La Crescenta's Office Depot served its purpose, but for future office service needs, I'll more than likely return to a Staples closer to me. I didn't find much differentiation between the two brands, I had a few Staples closer to me and where I normally was, and this particular location was simply dreadful in feeling like all life was sucked out of it. I walked around, and I saw nothing (even less!) that I couldn't get at Staples. The printing prices may've been slightly less, but it wasn't worth it. And, the service was mostly non-existent and hidden. I found good value based on the prices, service, and experience noted above (TOTAL paid experience was around $100.00 BEFORE any discounts, points usage, and/or tip). And, they accepted my credit card of choice... AMEX! 3.0 STARS

I own a marketing agency that operates in California. Approximately 5 years ago, after searching…read morefor many VoIP service providers, I finally found the best VoIP provider Flagman Telecom. From the beginning, what I liked the most was their excellent customer service and that they were ready to answer all my questions anytime I needed it. Without making any payment, they helped me figure out exactly what my business needed, how many phones were needed, and what features would be useful for my business. They were very patient and explained every detail, and I understood what would meet my needs perfectly. Starting from the installation day, I have seen an obvious change in my communications. It has become easier, more fun and measurable. With the help of the call monitoring feature, we track all our calls and measure the results of our campaigns. Also, we are never busy with incoming calls and never miss a client which positions us as caring customer support. Also what I liked was that I didn't bother looking for compatible equipment. They provided not only the services but also the equipment, which was pretty convenient and time-saving. I felt how much they cared for my business, trusted them, and chose the number of phones, the features, and everything they recommended. And during this entire time, I had no complaints. Thank you, Flagman Telecom, for your quality service!

My company Inhype Sanctuary medical spa has been a client of Flagman Telecom for over 3 years now…read moreand we can not be happier. We started with 1, now they have all 3 of our locations. Gabriel, our account manager is fantastic! Super helpful, always fast! I love that the actual person comes to install the phone, also they have wonderful phone number selection to choose from. They allow import of your old number as well, in case you need it ( we did on one of our locations). Never in 3 years we had an outage or couldn't reach their office. Highly recommend for a any business. Much better then large providers like t-mob etc. where it's impossible to get a human on the line. Also, their prices are very affordable.

I had my bike sent to this location since I wasn't going to be home to sign for it. It's very…read morespacious and plenty of room to walk around. The lighting was a little low towards the back of the store. Anyway, the lady that greeted me ask for my ID. She brought the box out and said that I could get the dolly by the entrance. I said that I needed to go to the restroom first and asked if I needed to sign anything. She said to sign the monitor then proceeded to get the dolly for me. She said that she will place the box on the dolly where I checked in with her. This kind of customer service definitely deserves a five star. She went beyond the call of duty and made my life easier.

Very disappointing customer service experience at this location. I arrived with a securely…read morepackaged, prepaid FedEx shipment but it happened to be packed in a USPS-branded box. The employee refused to accept it because of the USPS markings. I asked whether the markings could simply be covered so that I wouldn't have to make another trip but she refused and told me my only option was to purchase another box. I understand that there may be policies regarding USPS-branded packaging, and I wasn't asking anyone to break a rule. What bothered me was the complete lack of effort to help find a reasonable solution. I had driven all the way to this location specifically to ship this package and instead of trying to help--such as suggesting a way to cover the branding or repack it without requiring me to purchase another box--the interaction felt dismissive and very unfriendly. Policies are policies, but good customer service is about helping customers navigate them. Unfortunately, that was completely missing from this experience.

Adriana at the front desk provided outstanding service while helping me print my business cards…read more Even though she was busy assisting multiple customers, she remained patient, professional, and made sure everything turned out perfectly. Her dedication, attention to detail, and friendly attitude made the entire experience easy and enjoyable. I'd also like to recognize Asaf, who was equally friendly and helpful throughout my visit. Both Adriana and Asaf went above and beyond to provide excellent customer service, and they truly represent the business well. I really appreciate all of their help and highly recommend this location because of employees like them!

Did I just experienced a box thrown in front of me??…read more Naaah.. It's been a long day for "her" I guess.. Too bad, the flower in her ear looks nice, but a little attitude I guesss makes it really looks yaiks! I am not going back for returns. It's scary! thanks Staples

update, if you want nothing but problems with your phone take it to West Coast Wireless. I think he…read moreeven switched batteries in the phone.

This shop is located inside a coffee shop they are a joined store, I paid $100 for a screen repair…read moreon a 15 plus very quick and fast less then 20 min, however he said it was "after market" phone screens which I know they're not compatible with Apple, after putting my screen on my phone a banner popped up and said it didn't recognized the screen, the screen for me is a little grainy/ makes the color faded a but with my screen giving it the old iPhone aesthetic, since it's not an apple screen my display screen shrunk in size due to that, furthermore there are horizontal lines on my screen which are noticeable when I open my email and my banking app, also the screen is raised a bit as well but nothing really that noticeable if you have a case on, I'd say if you have an apple phone just go to Apple Store themselves they're doing it for $99 and they're Apple parts, I'd say if you have anything other then an iPhone this guy would be your best bet, initially when calling the store no answer but there is an immediate call back no prices listed you have to call and ask for the price