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    8 months ago

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    3 months ago

    Kendall is always a pleasure to deal with and has great insight and knowledge regarding plans and accessories.

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    8 months ago

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    Gadgetneeds

    Gadgetneeds

    (186 reviews)

    $$

    Very knowledgeable, resourceful, skilled, and kind. My daughter's smashed iPhone 14 Pro had visible…read moreinternal damage and a shattered camera lens. Hary (I believe that was his name) fixed it and returned it looking like a brand-new iPhone the very next day. We paid around $220, he gave us free screen shields and lens cover, price was very reasonable for the quality of work. Hary looks quite young, high school or college age but he was extremely professional, respectful, and clearly raised very well. His workmanship and demeanor were truly impressive. God blessings

    I dropped my computer in January of 2026 and completely cracked my screen. I brought it for for a…read morerepair, and they were able to fix my screen within 24 hours for $350. I was very happy with the service until my screen cracked from a very light touch in May of 2026. I was puzzled that a simple touch to the screen would crack it so easily. After the initial repair, I have always been very mindful of how I interact with my computer, as I work from home and need my computer on a day to day basis. I brought it back to Gadgetneeds to explore solutions. While I was telling the reps what happened one of them asked me "do I believe I the words I say? You must have done other damage to it." I told them that it is really bad business to insist that a customer is lying, and that I refused to pay $350 again to only be faced with the same issue in 4 months. I recommend avoiding this business. It is unfortunate that Gadgetneeds is not only able to stand by their work, but also questioned my integrity while trying to make this repair happen. I will find a business that is able to listen to their customers for this next repair.

    Verizon

    Verizon

    (114 reviews)

    $$

    i usually don't leave reviews, but after visiting the Verizon store i really felt like i should…read moreshare my experience. the service was wonderful, and i especially want to thank Milena. honestly, it's rare to meet someone who works with so much care and dedication. from the moment we started talking, she was very kind, calm, and patient. she didn't rush anything and took the time to help with every question i had. you can truly see that Milena cares about people and wants customers to leave satisfied. her attitude made the whole experience very comfortable and positive for me. i felt respected, listened to, and genuinely helped. employees like Milena make a huge difference. i'm very grateful for her help and also thankful to Verizon for having such a wonderful and hardworking person on their team.

    AVOID!! Just spend…read morethe better half of the afternoon trying to undo a mess that an employee made here. All we needed was a new iPhone. We didn't want to trade in or care about promotions, we wanted to buy the phone, activate it and keep the old one. Sounds simple right? Wrong... it started off by the employee taking a photo of our entire account on her personal device (think address, phone numbers, last four of our credit card, last four of social etc.) and sent them to her "manager" to ask about promotions. We didn't care about promotions because we weren't trading in. There was even a Verizon Business associate at the high top when this happened. She stated to us when the employee walked away that she had never seen that in her career with Verizon and promptly let the manager and district manager know via Teams messagings. We asked her to delete the photos when she rolled her eyes and looked at us crazy because usually that action is frowned upon. Next- we wanted to buy the phone outright. Apparently you can't and still have to finance one month. She hands the husband the bill and she overcharged us for two phone cases, $300 activation fee and a mystery $150 that we couldn't get to add up from the original pricing she gave us. We told her about the errors, she quickly deleted the two cases shoved the iPad back into my husbands hand to review and he still had questions. Never once did he sign, authorize the deactivation of his old phone- nothing. We chose to walk because of this experience and overcharging... behold she had already deactivated my husband's old phone... so now no phone at all and we spent 45+ minutes trying to get it reactivated. It worked for a second, now no service and we are having to scramble to figure out how to fix it.... Do yourself a favor if you can.. AVOID!

    Verizon - mobilephones - Updated May 2026

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