I had an amazing experience at TouchTel Wireless in Grossmont Center! From the moment I walked in,…read morethe pricing was straightforward and transparent, with no hidden fees or surprises. The service was incredibly fast, and Sam had my phone repaired in under 30 minutes. Sam was knowledgeable, professional, and honest. I really appreciated that he didn't try to upsell me on products or services I didn't need. It's refreshing to find someone who genuinely cares about helping customers instead of just making a sale. If you're having any phone issues--whether it's a cracked screen, a repair, a new phone, or you're looking for accessories--I highly recommend checking out TouchTel Wireless. They're conveniently located on the northwest side of the Walmart shopping center at Grossmont Center. Great prices, fast service, and outstanding customer care. I'll definitely be coming back and recommending them to friends and family!

Ricky was transparent about fixing my I phone 15 pro screen. He gave me options to what screen I…read morecan use to fix my screen. He even allowed me to check if verizon had a warranty on my phone. He was efficient on fixing it on time as he mentioned in 45 minutes. He was professional and kind. I would definitely go back for any fixes or phone issues.

I have to thank Carlos and Julia for taking such good care of my family and I as we transitioned…read moreout of our provider into a new cell phone with better pricing and the best service.

Walked into this store because of an Issue with my phone and was never greeted or asked how I could…read morebe helped or what I had came in for today , but a few minutes later someone else walks in and is attended right away, pretty sad and discriminatory considering I pay for the highest phone plan. Do not recommend this store and starting to consider switching phone carriers.

Good Evening Everyone. If Anyone in San Diego, La Mesa, Etc... are looking for an upgrade and or…read moreGreat Services for Cell phone Services, TV, Internet Bundle Services. Please visit the Grossmont AT&T store at The Grossmont Center for the most "Amazing" Customer Service. Please ask for ( John) and or any one of his Sales Associates, for the Best Experience I have had in a very longtime. I just wish I could have Rated this Experience Higher than 5 Stars, Over and beyond my Expectations. Once again Thank you for Everything, I Now have peace of mind. If you've tried Verizon, T-Mobile, Cricket, Etc. Now come Experience the Best in Quality Service at AT&T hands down.

Went there to return / exchange a phone, they said I could not. Found out later they were wrong ,…read morethey just didn't want to do it. Very disappointed. Spent two hours on the phone trying to get return label.

Fast and professional! Nuf said Good, friendly and quick…read morewhat else can I say? A few more thoughts?

I would highly recommend this place. I've been there a few times to fix different cell phones…read more Steve is always kind and very helpful. He fixed the phones the same day. I had shopped around, they had the best prices and outstanding customer service.

I want to give these guys a huge shoutout because although they weren't able to help me with my…read moreissue (liquid damaged MacBook Pro). They weren't dismissive towards me and actually cared enough to take the time to inform me of ways I can try getting this fixed and even made a recommendation of who I can try contacting for help, etc Their recommendation came through and I owe them a huge thank you for that. Very professional and genuine crew here who care about their clients not just money like other places.

Came by to get a service done on my iPhone 15 pro max and Chris was of huge help, super…read moreprofessional and extremely well versed in phone repair, would recommend him!

We have been long time customers of Cox Internet. My wife and I and two daughters were looking to…read moreupgrade our phones and searching for the best value and overall service. Not on our radar and for consideration was Cox Mobile as an option until I found, while shopping at a nearby grocery store, our Rancho San Diego Cox branch and decided to park and walk in. When I entered the store, I was greeted with smiles from ear to ear by several representatives behind the computers and had the pleasure to meet one young lady who was being trained by the manager, Ricardo. Ricardo's experience and expertise was very obvious from the beginning of our conversation and without a hard sales attitude, I felt very confident that Cox Mobile was going to be our family choice for our new phones and new mobile service. Ricardo went out of his way to meet myself and one of my daughters on Saturday morning to get our phones up and operational and then again the following Sunday, even on his day off, to meet my wife and my other daughter to get their phones set up and connected. Ricardo made us feel appreciated as customers and he was patient and informative throughout the process. I'm excited to find that Cox has a storefront in our neighborhood and very grateful to know that the Cox organization looks to place quality and professional management and staff at their branches. Thank you again Ricardo! And two big thumbs up to you and your incredible team. Nick

So Frikken Upset. We are 40+ year Cox customers, but I so…read morefeel like Cox customer service keeps getting worse as the drive for sales takes over. Yesterday I received an unsolicited call from Sales Rep Juan Pablo at this "New" Rancho San Diego Cox store and told of a discounted offer available. I explicitly & clearly noted I might stop in to discuss the details of this offer, but was not interested in any change/upgrade/discount be made to my account at this time. * Note tho - I clearly did not authorize any change be made to my acct/service on this call at any time! There was no way the sales rep could have misunderstood because I made this very clear as I was getting concerned about his zeal to make a sale on this call. Well, guess what - They changed my plan that day!!! Today calling back, in an effort to be made whole on this unauthorized change, the store manager here HUNG UP ON ME when I attempted to stop him (I did not yell or cuss, but I did attempt to interrupt and stop him, mid sales pitch) from explaining why this change was a good thing. He hung up on me as I tried to stop his sales explanation. I didn't want to that explanation - But Of Course. Again, the issue was, I never authorized any change to my account. But they made the change and likely got an additional sale added to their tally for this day. Contacted Cox corporate by phone and was politely helped with my issue with an apology included. That's how it should have been all along. So So rude.

Bad. The guy working there was not attentive. Not helpful. I walked away. Not coming back to that…read morestore.

The ATT Store manager, Andre, explained everything carefully that I would experience if I switched…read moremy 4 lines from another carrier. He took the time to listen to my concerns and got to know something about me. He didn't attempt to "shoehorn" me into a plan I didn't need because he wanted the right fit...and he had done his homework about the plans ATT offered. But most of all, there was good "chemistry" in the way he interacted with me, sharing personal experiences that were appropriate and interesting about the phone and life. While I was there, a handful of other customers stopped by to pick up their phones that they had dropped off previously for apparent issues to be fixed. So there appeared to be "customer support" after the "sale." I don't think one can expect more than this in initial purchase or follow-on customer support for any consumer "thing"-- from buying a refrigerator, to tech gear, to a car.

I was having an issue with my Apple IPhone XR Cell Phone. The front screen turned all black and I…read morewasn't able to sign into my account for that one day. Then I decided to search specific Mobile Phone Technical Support Companies on this Yelp page. I found this MobileCom Company website. Their location is very close distance from my home. I also read about their good Yelp Reviews regarding their customers issues. I was able to drive over to the MobileCom Store on Tuesday for April 21, 2026 at 1 PM. This MobileCom Store accepts walk-in customers. This MobileCom Store is located in a compact strip mall. When I walked into the front entrance I talked to Samir. Samir said their MobileCom Store is a family owned business and has been in operation for 7 years. I explained to Samir that my Apple IPhone XR stopped working for one day with the front screen turned all black and this red light kept flashing every 5 minutes. Samir looked at my Apple IPhone XR and he asked me What was I using my cell phone for before the screen went black? I told Samir that I downloaded this Free Majohn App on my cell phone and then I started playing this online Majohn Game for a few hours. My Apple IPhone XR was working fine on Monday, April 20, 2026 until the next morning on April 22, 2026 on Tuesday. Samir said since my Apple IPhone XR is an older model and I have owned this cell phone for almost 8 years now. I need to delete this Game App off my Apple IPhone XR because playing games takes up too much memory and it caused my Apple IPhone XR to lock up my system. Samir started to remove my cell phone screen to see the electronic components in the back of the cell phone. Then Samir wiped the unit parts with a dust free cloth to remove the debris inside . Samir put the 2 parts back together and he plugged in a charging plug with the cable into the wall outlet and pressed the side button to turn the power on to my cell phone. After Samir was able to see the Apple Icon on the front Screen. Samir gave me my Apple IPhone XR in order for me to sign into my account. Samir started to clean off all the Data in the cache history to free up more memory and the storage space for my files. It had taken Samir about 20 minutes to complete this process. Afterwards, Samir told me that since I have owned my cell phone for about 8 years now, my Apple IPhone XR is due for an upgraded Apple IPhone Version soon. That's the reason my Apple IPhone XR is slowing down on me. Then I asked Samir, how much is he going to charge me for his service? Samir said since this issue was a simple matter he will not charge me a fee this first time. I Thanked Samir for helping me in getting my Apple IPhone XR back in great condition. I received excellent customer service from Samir and his expert service. I will definitely continue to come back to this MobileCom Store again in the future.

Been coming here for years and for the most part always left satisfied.. so when I lost my phone…read moreand needed a new one I knew exactly where to go. Only for them to sell me a stolen phone that was locked.. I paid for the phone in FULL & even agreed to sign on with the phone service they provide.. when I called to inform them that I was attempting to switch services but was being told the phone was locked, the little man on the phone told me, I can either keep paying for their service or go find a new phone somewhere. These people are BAD BUSINESS.. and it's crazy because like I said I've been coming here for years. NEVER again. Do not recommend. Also, how are you answering the phone but then telling me you guys are closed so you can't do anything til Monday? How does that work?