Spoke with Sharif over the phone and he helped me troubleshoot over the phone. I'm so thankful!read more

Highly recommend Sharif! Here's why:…read more - Delivered Results - wired my new turn-of-the-century house with a Ubiquiti Wifi network and surveillance cameras. I'm now awash in high speed internet (critical since both my wife and I run our respective businesses fully virtually from home). - Went Above and Beyond - I'm a neat freak. Luckily Sharif is too. Sharif and his colleague Mike made sure cables were tightly run and barely visible. They went so far as to help me remove all the defunct coax running around my house too. - Responsive and Conscientious - Sharif is prompt over text and email (rare with contractors!). He also came back to replace my malfunctioning NVR drive and troubleshoot my G4 doorbell at no extra cost.

I agree with all the negative comments. Wow/Astound is now abysmal. The bill doubled; I spent…read morehours on the phone trying to reconcile it. They finally said they would call me back; they did not. As far as my spotty service, they can have someone come out AGAIN. But they won't have anyone available for service until mid-November......Unbelievable. Unfortunately, I know Comcast is almost as bad. Maybe I will try AT&T again. This is pretty ridiculous in this day and age.

The repair people come in your backyard unannounced, spooking my dogs and setting off my security…read morecameras. I called the police as none of them were in uniform and they were walking around my house uninvited. Plus there were no work vans around the house to identify them. They claimed to be working on another outage for wow cable in the area. So here is an idea have your service tech's in a uniform, not a dark hoodie pulled up over their head. Plus park a service truck nearby. I called after finding out it was them. I wanted to address my concerns and I was left on the automated message. So I give this company a low rating and horrible customer service. Kerry Elgin IL

Robert and his team have provided VoIP phone services for our home and office for several years…read more Since we manage associations we have a fairly complex phone system and Robert's team sat down and patiently listened to what our needs were and delivered on each one. They are also easy to reach and responsive whenever questions come up.

I have happily recommended Open One Solutions to several clients and colleagues with universal…read moresuccess. They simply know what they're doing in the complex world of VOIP. Open One and it's founder, Robert Harney, provide a single source for those needing phone and data systems that bring them into the world of VOIP. They work seamlessly with a company's tech team to make the conversion and installation go smoothly. They also have provided training and support for their clients. No matter if you're a small, 5-person office or a larger firm, you're in good hands with Open One Solutions.

This is a new concept for Xfinity to have a store located inside Meijer. It's convenient because…read moreof a minimal or no line to wait to see a representative. You can buy online and pick up in store, and even make changes to existing accounts at this store. I liked having a brief conversation with the manager he was knowledgeable and genuinely friendly. There were ample brochures about the variety of Comcast Xfinity products and even some products to test out. I would definitely consider coming to this Xfinity store.

We've worked with CTI Technology for two years and have been extremely happy with the level of…read moresupport they provide. Their team is proactive, knowledgeable, responsive, and always willing to help when we need them. Since partnering with CTI, we've experienced far fewer technology issues and have much more confidence in our IT systems. It's been a great experience, and we highly recommend CTI Technology!

From the owner: Chicago's top-managed IT services company. Since 2004, CTI has been the goto organization for IT…read moreservices and IT support throughout the Chicago region. We service all the collar counties from our home base in Elgin, IL. CTI Technology provides outsourced IT Services and IT support to organizations throughout the Chicagoland region. Think of CTI as your outsourced IT department for your Chicago business. As your trusted Chicago IT services company, we can support all your business IT support and IT service needs.