DO NOT SHOP HERE. Awful experience. I got my phone fixed by them in may and the screen stopped…read moreworking with no damage visible in July. I was out of town and had no choice but to get It fixed the person who fixed it showed me that they sold me a screen with a poorly taped together defective connection. When I brought in the phone screen they put in my phone (Which was defective and held together by tape) and explained that they had sold me a defective product and explained I needed my money back they denied any responsibility and refused to refund me. They ask their customers to pay cash and not take receipts so they don't have any records of their culpability. DO NOT SHOP HERE. SCAM.

Dear Easy Fix, I am…read morewriting to express my dissatisfaction with the service provided to my Laptop. The laptop was brought to Easy Fix in Allston, MA for virus removal.  The representative specifically explained the laptop will go out to Framingham, MA for service, with a completion of three to four days. I called the business approximately one week later after not hearing from Easy Fix with an update. The representative stated they needed more time because the laptop is old.  From week two to three, I called a couple of times and went in person to inquire about a status. The representative recommended an upgrade to the laptop in which I agreed with the understanding documents on the hard drive were transferred to a pen drive, and a pen drive was dropped off at the business store.  I called on the fifth week to inquire about the status; the representative indicated that due to the laptop being old, it was not possible to upgrade, and the intended upgrade to the laptop took a very long time, not possible to upgrade. I said I understand but would like to pick up the laptop in Framingham. The representative stated the location in Framingham is not a place I could walk in and pick up the laptop.  At the end of fifth week, I was able to pick up the laptop at Easy Fix in Allston, MA. Unfortunately, at the opening of the laptop, the following two screens continuously populate; the first screen "preparing for automatic repair," followed by the second screen "your device ran into a problem and needs to restart.  We'll restart for you."  I powered off and, on the laptop several times, and the same two screens went into play again.  Additionally, the laptop was dropped on surface, there are cracks and pieces broken off.  Also, extremely visible, the laptop was opened where the hard drive is stored. I called Easy Fix to notify about the issue and provided photos; the business has not responded. When picking up the laptop, I paid for the service and walked away from Easy Fix with the understanding an upgrade was not possible. I didn't expect the laptop to be non-functional. Prior to handing the laptop to Easy Fix, the laptop was functional, I was able to access business and personal emails, internet, create and complete Excel, PowerPoint presentations, and type letters.

I have to give this particular Anthro a shout-out, because it perhaps has the most welcoming and…read moreefficient staff I've experienced lately. And I say this as a (shame shame) very experienced Anthro shopper. Not once but twice when I have had a problem getting a price adjustment or finding something wrong with an item, they have quickly and apologetically set it straight, even though I hadn't bought either of those items at their store. They are chatty without being overwhelming, and seem to genuinely enjoy their jobs. The store itself is not as large as the one downtown, but is probably equal in size to the Cambridge location. It has a comfortable feel, and the sale room is nicely separated, which is good for when mayhem hits it. They do not, however, carry the full line of shoes, so just keep that in mind for your shopping. As a past Anthro employee, I can say that I truly appreciate the overall experience each store offers. Of all the Anthros is the area, I think this particular store's staff is the most welcoming, least pretentious, and the most enthusiastic. Even though Dedham isn't exactly close to my house, I will continue to plan little out of the way jaunts just to visit this store.

I mainly shop here for their tableware, especially the cute French style bowls. Occasionally I may…read moregrab some accessories but TBH you can find similar items for less than half the price at stores like TJ Maxx and Target. Research. The price of some of their hair accessories is beyond ridiculous. $34 for a hair clip? Just no. Never had an issue with service here.

I had the most amazing experience with M. Flynn. M. Flynn designed my dream engagement ring. I was…read moreextremely impressed with their attention to detail and responsiveness. They also resized my ring so quickly. I picked up my ring in less than 24 hours after dropping it off. When I picked the ring up, I was greeted with the most thoughtful gift bag that included a bottle of champagne, ring cleaner, a pen, and a tote. If you are looking to design a custom one of a kind ring with exceptional service, you must go here!

Loved the selection while picking out my wedding band and engagement ring. They are very…read morecustomizable and very detail-oriented. One downside would be that every time I go in there, none of the employees (except the owner) seem to know what they're doing. One time, two employees spent over 5 minutes in front of the register trying to figure out how much I owed on a band I already paid for. A different associate didn't match the enthusiasm I had while designing my engagement ring. She seemed less than thrilled to be there which did put a damper on such a special moment. I didn't come back for the service, but I came back for the quality of the product.

Sharing my emails with this florist: I added photo of what I ordered and what she received if I…read morewanted to send her Market Basket nuts I could of done it for a 1/4 of the cost. (I don't think 2 bags of peanuts are a healthy choice) Dear Leiby's Flower Shop, I attempted to call you earlier, but only reached your generic voicemail, where I left a message. I am writing to discuss the disappointing gift basket that was sent to my boss yesterday. Attached are photos that show the order details compared to what was actually received. Please let me know how you can rectify this situation . There reply was: Good afternoon. I am Quinner. Thank you so much for your message. I am sorry this happen. So we find your record. Please take look order details only is " Health Nut Basket " Doesn't have any other item number. We each order all have take pictures prove what's we did. When driver delivery already immediately take pictures too after call recipient phone number. Here is all pictures , please check it. Again your order though wire company. So we follow all details send to us . If you have any questions . Please call Boston Blossoms 617-536-8600. Thank you so much for your message. Best wishes to you Have wonderful day. My Reply: This reply is completely unacceptable, and I will ensure my review reflects both your order and this response. I spoke with Boston Blossoms, and they confirmed that you were only required to check the wire for the Health Nut Basket. If you didn't know how to proceed, you should not have taken the order at all. His Reply: Hi We all prove what we did and we all prove it . If I do not have any item number . How do we know it ??? Here is what we got today . You can see every order has an item number, Not just a wire company . Including the flower shop sent to us all have item numbers . Please check it . Thank you so much . My Reply: If you didn't know what a healthy nut basket was, you should have not have done the order. That's all

extremely disappointed with the flower arrangement I spent 89.99 on and 109+ with tax and delivery…read more the arrangement looked like someone took a grocery store package of flowers and stuck them in a vase. it was not what I ordered or even close. I called the flower shop twice and left messages twice both times stating my disappointment and asked for a return call to discuss. it has been one week since the delivery and tomorrow will be one week since I started calling about my disappointment. I HAVE NOT HEARD FTOM ANYONE FROM THIS BUSINESS. Save your money folks for a florist that will not only take pride in their work and deliver what you ordered but will take responsibility and call the customer back to discuss the issue. I will NEVER use this florist again.

6 months later, a visit still got me a five star service from Darson from Verizon in Dedham…read more Great help in getting my Otterbox and screen protection put on my iPhone 13 pro. You might think this was not a lot, but the service with a smile was the key!!

Horrible customers service . No one available To help waited…read more45 minutes for nothing . Online customer answering message won't even either . Wake up people And do your job !!!! You are being reported !!!

My husband's physical therapist called Byrne last week to see if they had a particular pair of…read morecrutches. She was told they could order them and would have them in a week. The PT advised me to call and order them. I called an hour later and was told it would take 2-3 weeks to get the crutches. I told the woman that the physical therapist was told they could get them in a week, so she said she would check and call me back. I waited several hours and received no call. I called them again. The call went to voicemail, and the mailbox was full. I called again the next day and same thing. Voicemail was full. I ordered from another company last Thursday, and the crutches will be delivered to us today - Monday. I was hoping to work with a local company, but they failed. If we have such a need in the future, we'll go elsewhere.

We love Byrne. Our family could not have survived my husband's recent hip surgery without their…read morehelp and support. At first we thought we needed to buy and pick up the items ourselves; later on, we just called and Byrne would deliver, free of charge, same day. Great value, professional and courteous service, and a wide selection of practical items.