Thinking about AT&T? Well don't!! If you are looking for an experience that parallels the feeling…read moreof passing kidney stones then this is the company you want! But other than that don't waste your time! They are expensive have awful service and customer service that rivals your local carnival worker!

AT&T is the worst carrier around. The customer service is very horrible Plus the tower coverage for…read moreMilford is horrible, including Framingham as well. The customer service both American and the overseas call centers are horrible. They have screwed up my account so badly that my wife and I plan to pay off our phones quickly so we can get rid of the service. If you're smart, you'll go to T-Mobile or Verizon stay away from AT&T cause they suck. I was with AT&T for several years prior to switching to sprint and then they got horrible so when I came back, I figured AT&T would be good well since my wife and I have been back they have screwed up our account so badly it's taking me so many months just to get it squared away and also they're not on the same page every call center different. Plus they're very nasty and all rude. Plus the tower coverage is horrible no matter where you go. I have even had a corporate store. Tell me that the customer service is horrible. They charge way too much for crap. This is the worst carrier I have ever had I regret coming back to them, so I plan to get rid of this trash company as soon as possible. If you come over here, gonna regret it.

I'm not saying you will HAVE to ask for the manager…read more But you gunna HAVE to ask for the manager Not only is the staff here ignorant and lacking basic knowledge about their jobs They will double down on their stupidity and be sure to make you beyond frustrated with the most simple of account issues. They will tell you upgrades and offers you have seen are not available in store or have expired But really it's just them not having a clue to do anything on the sales floor. Where are the days past when one used to be trained for their stores and positions Be wary of getting ripped off While they swear to your face up and down they aren't wrong Highly recommend avoiding this store Would give less then one star

DO NOT JOIN VERIZON their internet sucks and when am outside their 5g is not good and their service…read moreis the worst service ever and for my plan they said am able to call from any country and when I did, they charged me for it that such a scam!!!!!! their customer service is terrible they did not know how to speak proper English on the phone, and they can't solve anything for you like this is crazy and they charged me twice on my payment Verizon is the worst carrier in America you guys should try T-Mobile instead.

Shawn was polite and very personable, straight to the point. I would highly recommend anyone come…read morehere to buy new phones or plans. Answered all my questions and was very knowledgeable!

Great customer service. Smooth service transfer. Went through all possible choices, great deal ...read more

Bad experience at this store. Got two new IPhones and was told that we qualified for deep discounts…read moreon IPads...we were NOT told that we would be signing up for two new phone lines as well. We were also told if we had any issues we could return them within 14 days, when we figured out the new line situation we returned the IPads but had to pay a $50 restocking fee (in the fine print) for an unopened IPad that will be resold immediately. The whole experience felt like a bad bait and switch that we fell into. Don't do business here ....not reputable or honest.

The manager Shawn was so nice and personable. It was one of the best experiences that I've ever had…read moreat a Verizon retailer. I went in to get a new phone and he did everything he possibly could to help me and get me the best deals possible. After that my fiancé and I probably won't go anywhere else. Love my new phone and that it's all set up!

Do not recommend. Was quoted it would take 5 hours to fix my cracked screen. Went to pick up after…read more5 hours, and they said they need it for another 3 hours. All other places that I've had a screen replaced at, it took 30 minutes max, 8 hours is ridiculous. The screws at the base next to my charging port were not fully screwed in. There is a small piece of plastic/rubber protruding from the screen from the inside. Phone now overheats while charging. Bad customer service.

DO NOT BRING YOUR LAPTOP HERE…read more This location advertises computer repair, so I brought my laptop in to reinstall Windows after I interrupted a system update (whoops). As I understand it, it is a relatively straight-forward process that I did not have time to do myself. Multiple employees at the store were completely befuddled by the request both in person and when I called them for updates after days of silence. They kept my computer for a week, charged me $85 to backup my data to a USB drive, and actually managed to make the problem worse! (I could turn on the computer with a tedious workaround before I gave it to them, and it refused to turn on at all afterwards). I took it to SmartFix in Shrewsbury instead, and they reinstalled Windows in about a hour. Maybe this location is amazing at fixing phones, but I will never go back after that experience with my laptop.

The fan in our gaming laptop started making a vibration noise, and I wanted to have it looked at…read morebefore any components could be damaged, so I found Hopedale Technologies on Google and took my laptop over to have it looked at. It was a positive experience - everyone I dealt with was friendly, they improved the fan in the laptop, and got it back to me within 2 days. What I particularly liked about the experience is that I was given a very detailed update on my laptop and what my options were before committing to any particular solution. The estimate for the work was fair and the final bill came in slightly under the estimate which was a nice plus. I will being calling upon them again if/when I need technical help with my laptop.

From the owner: Computer repair, upgrades, and optimization. Customized…read morelaptop and desktop computers for home and business. Monitored cloud backup. Software updates and patching. Virus and malware removal. Remote access support. Network solutions for home and business. Managed services including antivirus.