Cancel

    Open app

    Search

    T-Mobile Experience Store

    2.3 (9 reviews)
    PriceyMobile Phones
    Closed 10:00 am - 8:00 pm

    T-Mobile Experience Store Photos

    From this Business

    Recommended Reviews - T-Mobile Experience Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of T-Mobile

    T-Mobile

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dee W.
    0
    32
    1

    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - T-Mobile Experience Store

    Verify this business for free

    People searched for Mobile Phones 317 times last month within 15 miles of this business.

    Verify this business

    Apple Green Hills

    Apple Green Hills

    3.0
    (167 reviews)
    0.2 mi
    $$$

    This was the absolute easiest experience. Sammy (the most helpful Apple associate ever) made this…read moreexperience easy, fast, and enjoyable. She quickly diagnosed our problem and prescribed the solution. Sammy has ensured our future as an Apple household. She's worth her weight in gold!

    I made an appointment two hours in advance for 4:30 PM For a screen repair. As soon as I made the…read moreappointment, I walked inside and asked if they could take me two hours early since I was there. They asked what I was there for I said a screen repair and they said I will have to wait and come back at my appointment time. I walked around the mall and sat on a bench killing time for two hours. Then I came in at my appointment time at 4:55 and then they had me sit for another 30 minutes after checking in only to tell me that they are not able to take me for a screen repair today. The manager was there and said he couldn't even make an exception. Entirely unacceptable for them to have the time available on their website to book an appointment for a screen repair and for their employee to tell me to wait all that time for my appointment knowing what I was booked for, just for them to tell me I can't get it done today because it's too late and they are too busy. If they were too busy, they shouldn't have told me to wait. And if it was too late, the appointment time shouldn't have been available. That was a complete waste of my day. Not to mention, I live 35 minutes away. Unreal.

    Photos
    Interior
    Interior
    Cool doors. Look how they line up with the ceiling lines.  I love you, whoever designed this. Heart Emoji
    Cool doors. Look how they line up with the ceiling lines. I love you, whoever designed this. Heart Emoji
    Apple Green Hills

    See all

    AT&T Store

    AT&T Store

    2.5
    (33 reviews)
    0.5 mi
    $$$

    They didn't have the new phone in stock last week so I paid on site to get it delivered in-store…read morethis week. I finally had time today and drive 30 minutes to pick up, but store is closed without notice or reason during normal business hours. Have waited over 10 minutes now but giving up on someone coming. Now I have to wait another week to come get my new phone, while they've already taken my money.

    The lack of paper documentation which establishes some kind of paper trail for what happened,…read moreincluding expectations and contract, and what a future bill looks like numbers wise is an absurdity beyond absurdities. This is basic business. This is how you treat people. Not having a papertrail is always a disservice to the customer when they have questions or want something changed. It's inevitably their word and their interpretation of facts which rule the day. I got insurance that 1) I had no desire for and 2) wasn't told how much it would cost 3) didn't know I was getting. In fact, I don't remember signing up for insurance, I remember signing the other dotted line. And the context of the conversation with the agent would have further indicated that. It will be about "so an so" and "so and so" is not how people do business. Because I will pay you "thus and such" and "thus and such." Without actual numbers for a mobile contract which you will have for a year or more, you don't have anything approaching a solid and concrete understanding of your budget. You are a multi-national company that does international business and you can't change a bill an pro-rate it??? Instead, you take my money and pay it back on another bill??? That's an equal absurdity. What an utter crock. That's called stealing from the customer. That's you taking my money for a month and not paying me interest. I'm paying AT & T $100 bucks a month and AT & T can't afford .10 to give you documentation proves their total lack of concern for their customer. Their mission statement is a hollow absurdity on this question. Clear, comprehensive documentation which speaks to both rights and responsibilities (the aspects of a contract) is how business is done with customers in modern day America. This is like when they quit sending paper billing completely, for no reason what-so-ever and called it my families fault. My experience with AT & T has been a Kafka-esque nightmare--as if they took instructions from Kafka himself. I'm going to do my best to avoid them with ever fiber and particle of my being.

    Photos
    AT&T Store
    AT&T Store
    AT&T Store

    See all

    T-Mobile Experience Store - mobilephones - Updated August 2026

    Loading...
    Loading...
    Loading...