I was going to write something unnecessarily long winded. Instead I will simply say what a great…read moreshop with pleasant people who make you feel at home. Very down to earth and eager to help. I've gotten my past two phones from them. It's great to shop local!

Just had a great experience with Saif and Saad, the two gentlemen that work there. They were…read morefriendly and helpful and I highly recommend going there when you need assistance with anything phone related.

Jordan Williams is the best. He's extremely knowledgeable, professional, super easy to communicate…read morewith, friendly, helpful, you name it. He knows what he's doing, knows what he's talking about, and he does it all without seeming like he's trying to sell you something or "up-sell" you something. He lays out reasonable options, he's got easy confidence because he knows exactly what he's selling. He will help you with any issues and you will walk out of the Mattituck Verizon feeling really happy and beyond satisfied. My family has not only purchased our phones from him, but come to him with questions multiple times and he's solved ALL of our issues. Thank you Jordan! So happy to have someone locally who knows what he's doing and has the best customer service around!

Jordon Williams was absolutely fantastic! My daughter and I upgraded our old iphones to the 17Pro,…read moreand Jordon made the process very easy. He gave us a great deal and was friendly, patient, and knowledgeable. I would definitely recommend Jordon to anyone who needs help in upgrading their iPhone!

My employer had an iphone 6S sent to me to replace my old company 4S. Store manager Mallory was…read morevery helpful answering my questions. I returned the next day - this time I had my company's plan PIN (haha). Mike was great :) He got my 6S going, took the (considerable) time necessary to make sure all my company contacts, info, pics, etc were transferred. The Shoreham Verizon store may be small, but the knowledge and customer service of its personnel is excellent :)

I had to get a new iPhone in a hurry. Joe G was awesome. He set up my phone, transferred all of the…read moredata from my previous phone, assisted me with some helpful tips and went out of his way to troubleshoot and rectify a situation with another phone on our plan. He was friendly, attentive, courteous, and professional. Excellent customer service!

They sold blank sim card to my son and charge $32.58 under Verizon billing…read more Actual Verizon store they never charge the sim card. When I called for credit, the person was very rude and said " we cannot give you credit back". your son signed the payment. BE aware of their charges. they are not Verizon store.

Always a line, only a few very helpful people. Sometimes those that stand out(and are most helpful)…read moreend up standing alone. I had to drop my Verizon account(4 phones) because the company has zero loyalty. It's always more more more....and I won't be a part of that. Love my changes!

I recently visited uBreakiFix to have a broken screen repaired, and as always, it was a wonderful…read moreexperience. The service was fast, professional, and very affordable. I especially want to give a shout-out to Luis, who is an amazing technician. He was knowledgeable, friendly, and made the entire repair process easy and stress-free. It's employees like him who keep me coming back whenever I need help with my devices. Thank you, for your outstanding customer service. I truly appreciate all your hard work! -- Boni M., Suffolk County, New York

Christopher G. was extremely. helpful. I originally went to the local Verizon store where I…read morepurchased the phone. I was told I would have to replace my phone and they could not transfer my information because I had lost the screen. It was totally black. I was very upset so he said to try ubreakifix. Christopher was my knight in shinning armour. Thank you so much for saving everything and now I have a new screen.

Been shopping there since they opened for business. I don't believe I've ever had a really bad…read moreexperience there....Geek squad may be overpriced by my standards. My wife bought a Macbook there for around $1500.00 and the screen went bad in about 3 yrs. It was 5 around $500 to replace it which I thought might be excessive so she wound up with a new one.The staff has always been helpful when I was shopping there.

Avoid this store at all costs, they allow scammers from Verizon to scam customers. Last month I…read morewent to Best buy and I had one talk me into getting a new cellphone, he LIED to me said the phone was free, he LIED to me said I would be paying the same $65 as T-mobile. Two days later when I signed up for Verizons customer website I found out I owed them $1100 for the phone and I would be paying $150 a month for the service. I immediately returned the phone, cancelled the plan, a month later I got a bill for $1,128 and if you can believe it a threatening letter from a debt collector! Hey Best Buy, what kind of store are you running to allow scammers like this? I am - well WAS - a long time customer, I've bought a TV from you, microwave, computers, endless stuff and you F me over like this? Are you serious? You let these bums into your store to do this to your customers?

I went into this store looking for help for a friend who had some challenges. Nancy is not only…read moreincredibly knowledgeable but more so she was extremely empathetic and understanding regarding this unique situation. I cannot thank her enough for her compassion and professionalism.

Went in on a Saturday and met the manager Nancy who was manning the store all by herself. She was…read moreattentive, knowledgeable, warm and engaging. She listened to what I needed cleaned up a bill carrying dead weight and got my new phone, Ipad and earbuds up and running fast. Excellent svc, no upsell and impeccable customer svc. Will not go anywhere else as long as she is manager.

We needed a replacement remote for our cable box as the poltergeist haunting our home stashed ours…read morein an alternate dimension. We were greeted on the way in the door, taken care of immediately with friendly & knowledgeable service and got a hassle-free solution to our issue. Highly recommend!

To be honest this was the best experience i have had with Costumer service . Belinda was excellent…read moreand very patient in explaining everything to me!!