The mall location is just like calling their 611. Both are based on high pressure, and poor…read moreservice. It's just that one is in English. The other is in mumbles. My service is terrible. I pay for 2 5G lines, but both are not very reliable. Every time I call to get it fixed, they claim that my tower is out. Is it ever in? So I was told to turn off both phones and they would call me back. Looks like I have to call them back. It must be tea time in India. Is this service? Absolutely not!

My fave team is Obile. If you agree, join Team Obile with me…read more We came in here browsing when we were in The Woodlands as we did with every other store around here. We wanted to visit all of them and get a good nice day of shopping. That's her thing more than it is my thing. The employees were really friendly. She has been considering switching to T Mobile and this location didn't do them a disservice.

Came here for a new monitor and left with a new monitor. Our sales guy didn't catch his name, but…read moredid a great job and helping us out making recommendations even for our price point too. There are many options to choose from so having someone help you narrow it down pretty helpful. I like this location better than the spring location.

Best Buy is our go-to spot for electronics. We have been going to this location for over 10 years…read more Staff is always helpful and welcoming. They now have locker pickup, which was super convenient. I placed my order on the app and picked up same day. Took advantage of the Labor Day sales as well.

Superb service from Sean. Very patient, maintained our privacy, polite, resourceful in…read moretroubleshooting the problems with my husband's iphone, and graceful in repeating explanations to our repeated questions to assist us with options for our purchase.

My feelings are hurt after leaving the Apple store today. I had my mind set on purchasing an iPad…read moretoday but wasnt sure which one I wanted. I walk straight to the iPads to start browsing through the ones on the table, there was an associate (a super wrinkly older yt women) at the table with a customer. I didn't care that she didn't greet me until she ran to some customers that just walked in and asked them if they needed help?? So I feel what just happened and go go to another part of the store, still was not ever greeted by a single associate. So I decided to leave bc why would I buy from an establishment that doesn't know or care good customer service. But before I left I let the lady know how her going out her way to greet other made me feel. She apologized but I just had to make her aware of how she made me feel and left!...do better APPLE

The store itself is in a very good location, the problem is inside the store. I walked in already…read moreknowing what I was looking for (Samsung GalaxyS23) when I walked in, I walked over to the Samsung section as I wanted to take one last look at the phones. After walking in and getting stared at for about a minute or two, a gentleman walked over to me texting on his phone, stood next to me texting for a good minute or two before deciding he had texted enough and was going to help me. I stated that I wanted the Saumsung GalaxyS23, and that I was ready to purchase. He instead insisted that I waited 2-3 more months until the new model came out. I did not want to wait that long as I needed a new phone. Needless to say, I drove to another location where they didn't question my choices, and was in and out in about 5 minutes.

Sunday evening I entered this location to add a line to my account…read more Manager approached us and told us it would be a little while, then proceeded to sit down and chew on his pen. After five minutes or so I approached him and asked why he couldnt assist us. This is where it gets interesting. his reply was he was only there to assist his sales people and not customers. Then proceeds to say who the f*** am I to ask what he does. At that point I turn around and start to leave the store, and all this time he never gets out of his chair but hollers get the F*** out of my store. A well deserved one star review.

I was a walk in customer and an attentive AT&T representative, named Diego was eager to help with…read moremy iPhone SE. They were very patient to provide details in resolving my issues with retrieving messages. I'll go back to this store location!

They charged me for home internet equipment even though the sales associate said there's no up…read morefront fees for equipment. I paid 55 for that. Then when I called their customer support for help with installation since it wasn't working, no one came out even after following up for 2 weeks. I had to finally return the equipment, but by the time it registered as returned I was billed a second month for internet that I was unable to access. They are a scam. Just go to T-Mobile. This is a lazy scummy company

Horrible, traumatic experience. after hiring the Fix to replace my degraded battery they damaged my…read morefavial recognition and cound not FIX It . So they ordered a replacement phone which was used and had a degraded battery also and then wanted me to give them my old phone. when I said no, I was literally chased out of the store and the guy was shouting trying not to let me leave because he wanted my cell phone??? then they made me pay them $50 more to leave with my old phone. So I have now spent over $200 and I'm in a worse situation than before. plus it was a traumatic experience and I will file a formal complaint and take legal action. That was no way to treat a customer.

Tried to fix Iphone 16pro cracked screen. Sugegst you make…read moresure, ask and understand what you are getting prior ordering. Their replacement screen blocked my iphone(keys not responding). Went back and solution was to keep restarting the iphone to reset it. Afterwards noticed horizontal lines blinking across, no reset for thsi issue possible. No matter what, the screen clarity, colors doesn't come close to original Apple. Was told that could pay additional fee ($325 initial + $250) to get the better quality screen. Apparently there are different quality screens that can be offered. Refused to keep throwing good money after bad and interesting enough, the Apple store had original screen for $325. Guess it is end of season for last year model and dropped price for screens to get rid of them Lesson of the day: check prices and gain clear understanding with questions what are you getting into. Vendor will not offer without prompting the story about "various quality levels" for screens available or that you may get stuck with lines or screen colors/clarity is not what you are used to.

Don't fall for AT&T's false advertisin. They made it sound like for only $158 you can have 4 new…read moreiPhones and 2 we're switching from Verizon and 4 months later and 3 visits to store plus 6 calls to AT&T and hours on the phone we've paid $1200 in monthly bills of connection fees, no one creating an invoice when we returned our phones by mail per instructions and received emails saying they were in good condition you are set to go we are still getting billed for no returns. I believe it's AT&T's unethical way of getting you to actually pay for the phones and getting people to switch they NEVER informed us of all the fees and they can delay credits for 3 months. RUN as fast as you can from this company!!

Miguel at this location is a superstar. He activated 3 new iPhones, including transfer of data,…read morecases, and protective screen protectors. His expert knowledge made the experience extremely easy. Left the store happy and satisfied with the quality of service. Thank you Sir!

Julio did a fantastic job and saved my phone and for an amazing price! He accepts military discount…read moretoo and he was the best price out of 5 other phone repair places I called. I had a screen popping up and a bulging battery pushing it up. It took 30 mins to fix and he was able to save my screen.

When you run across great service and people, you refer them to others. I am truly grateful for…read morethe help and generosity shown to me today. I was unable to physically go inside the store with my children and he came outside and assisted my needs. It's the small things that add up and I will never forget what was done for me today.