I chose this T Mobile store due to the reviews. It was out of my way to come here. Now let me tell…read moreyou it was worth the drive! I was there 3 times in one week. i was unhappy with another carrier and wanted to change. All 3 times I dealt with Oscar. God was looking down on me! First time I came in wanting info. He took plenty of time explaining everything to me. He helped me choose the right plan for my needs. I wanted to think it over. Returning the next day I was ready to make the jump. That was until I found out I needed to finish up paying off my phone and getting some sort of number so I could transfer my phone number. Again I went home to get it all straightened out. When you call my old carrier you are on hold forever. Finally I get that sorted out and went back. Everything went smoothly with Oscar's guidance. He set everything up for me. He even went ahead and started the process to get my money back for my old contract that I had just paid. He made everything so much easier for me rather than just doing the minimum. A round of applause for Oscar. He deserves The Most Valuable Player Award!

This place never ever disappoints-- it's the best location in the area!…read more I came in with the intention of pulling the trigger on a fold 5 and giving my dad my iPhone. I didn't know that I had to order the device online because I want it with 1tb. Grace and patience met me despite this mutual disappointment. I was able to put my hands on all the models and that eased my anxiety over switching to android.

Worked for this Mickey Mouse organization for a year. When…read morecomputer parts vital for public safety communications break down, they would buy the refurbished parts fron Craigs List. Sometimes 2 to 3 terminals would be down for a week. The other 4 terminals for the telecommunicators were put together by "spare parts". Pay was low for some telecommunicators. The younger ones 18-23 year olds have no idea about the streets in the communities they were dispatching for. There were a few who also were not sure where surrounding communities were located. Some did not even know where I-290 was. Seriously!!! Management ran a sweat shop facility. 12 hour days and lunch was only a half hour AT YOUR TERMINAL. Breaks not allowed for more than a few minutes. The "kids" in midnight shifts slept and those who were not sleeping, covered for them. Citizens should really question why a "consolidated dispatch center" is so cheap! Most of the Board of Directors on NORCOMM are publuc servants who push for this toyland service. Kickbacks for them? Maybe, they are political cronies. Towns and Villages need to shy away from this company! I DO NOT RECONMEND GOING WITH NORCOMN for consolidated dispatch. Unless of course you do not care for your citizens or a poor community that cannot pay for professionalism.

Sharif and his team went above and beyond to help onboard our business. From running cabling to…read moremounting hardware, MTC ensured that our business was fully operational before leaving. MTC came out for an initial site survey and was in contact with us during every step of the install. We were provided photos of all the drops, the cabinet, even above ceiling video of the wiring. I highly recommend them to anyone.

Spoke with Sharif over the phone and he helped me troubleshoot over the phone. I'm so thankful!read more

I have used Vic and his team in 6 different company moves over the last 15 years. From cabling to…read moreafter install service you will never find a better company to work with, staff is knowledgeable , prompt and efficient in all aspects of todays technology. Seriously, you can't go wrong using their services. I hated moving but loved the opportunity to deal with Prime again. Richard S

Joe was super helpful. I first went with Comcast voice edge and the experience was horrible. Joe…read moretook care of us right away even when the phones went down and malfunctioned from Comcast. I highly recommend them for any business.

I called Astound, with the thought process of canceling the service because of the auto increase…read more However, Dominick (Customer service Supervisor) was able to turn the negative experience into a very pleasant one. He handled everything professionally and figured out the relevant plans to be applied in order to win the customer experience. I was on the phone for almost 2 hours though. So, not very happy about that.

Astound is using a very old Americast Infrastructure to push out their 1Gbps package, and 1.5 Gbps…read morepackages. Unfortunately, their download speeds come close to the advertised speed for the package, the upload is a whole nother story. Astound can ONLY DELIVER ASYMMETRICAL Internet Speeds to their customers which is unheard of in 2026........ This basically means, you might get the 1Gbps or 1.5Gbps Download Speed but your Upload Speed is STRICTLY CAPPED AT 20Mbps..........this is unacceptable. Especially when their ONLY COMPETITOR is Xfinity, and their Internet speeds ARE SYMMETRICAL (equal Download and Upload speeds), so if you buy the 1Gb package from Xfinity, you get 1Gbps Download and Upload Speeds. Their is ONE very major drawback to Xfinity though. They CAP your Internet Data ALLOWANCE to 1.2Tb for the month. I would easily blow past that Data CAP as I work from home as a Network Administrator. So when you surpass 1.2Tb of data, they start OVERCHARGING YOU A TON, and you might even be downgraded as far as Internet Speeds go. So you have to pick between these two shitty deals in Chicago and NW Suburbs. I was with WOW when Astound bought out the Americast Infrastructure from WOW Internet. At that time, the Upload Speeds were capped at 60mbps on the 600Mbps/ 1Gbps Speed package. I noticed the drop immediately when they capped the upload speed from 60mbps-20Mbps. This was due to too much traffic on the Line. Astound only has 3 nodes on their Line. Xfinity has 6-8 nodes per Line. Hope this helped, Astoud is losing thousands of customers a month with this sly bait and switch BS with the Upload speed. I'm moving on to Xfinity next month, 20mbps is waaaaaaayyyy to slow in 2026........