Spoke with Sharif over the phone and he helped me troubleshoot over the phone. I'm so thankful!read more

I have a complex smart home and sophisticated Ubiquiti network. Sharif is the only person I trust…read morewith it. After having spent money with others who spent hours and hours and 1000s of dollars that only caused more problems, Sharif is always the guy to call to get things done right.

Art and his team did a great job taking care of our audio visual repairs at Replay Lincoln Park…read more Art responded in a timely fashion, came out the next day and diagnosed the troubles quickly. They provided great service at a fair price. Highly recommend and I'll certainly use them again

We were very happy with Art's Wired Electronics and the work he performed. The 4K security cameras…read moreand security network are exactly what we were looking for. Art and his team were prompt, responsive, and professional. I would recommend to anyone.

I have used Vic and his team in 6 different company moves over the last 15 years. From cabling to…read moreafter install service you will never find a better company to work with, staff is knowledgeable , prompt and efficient in all aspects of todays technology. Seriously, you can't go wrong using their services. I hated moving but loved the opportunity to deal with Prime again. Richard S

Joe was super helpful. I first went with Comcast voice edge and the experience was horrible. Joe…read moretook care of us right away even when the phones went down and malfunctioned from Comcast. I highly recommend them for any business.

I have worked with Bradley Communications on several projects, and have never been disappointed in…read morethe level of service that was provided. No matter the size of the job, Bradley Communications will professionally quote, procure, and deliver. In a word: "Dedicated"

Middleground are our IT saviors! We use them for our Managed IT, Cloud, Cyber Security AND digital…read moremarketing! There are very few companies that are as compassionate with delivering results in a timely manner, friendly, and really know what they are doing! I recommend them to all of our clients.

MTI Does support for my business they are professional, courteous, efficient and the response time…read moreis incredible! Thanks! MTI

Polo took care of me in the mid-part of 2025. I don't like this location because I've either gotten…read moreattitude or I feel rushed here. There is one young lady who works there who is never friendly. I vowed that I would not return to this location and find another that will treat me with respect. You would think the Chicago downtown location would hire the best employees in customer service but unfortunately for me, that isn't the case.

Not helpful customer service, incompetence and lying agent regarding promotions and charges.read more

I manage multifamily props in Chicago and Elite has earned our business through integrity,…read moredependability, knowledge and respect for their customers' business needs. We don't write reviews until we vet a company for some time and Elite Intercom has proven to deserve every one of these 5 STARS.

Tech: 5 stars Supplies: Zero stars…read moreAppointment setting and billing: 2 stars I tried working with them, but the response time and repairs have not been the greatest. Our prior property management company hired them to hook up our cameras, so it made sense to work with them again. They already knew their work. After a couple of times reaching out, someone reached back within about 24-48 hours and a tech came out. Very nice guy. Efficient. Professional. Willing to explain but I tried to stay out of his way. I like him! The problem is the camera he brought with him didn't work. He ended up with a lemon, so he had to order another one, which would take longer to fix. And four of our cameras went out due to a short, but he was able to fix that issue. When he came back with a "new" camera, that one wouldn't work either. I was extremely concerned with their suppliers by that point. But the tech, being the professional troubleshooter that he is, just took the new wiring from the new camera and put it on our old camera. Voila! It was just the wires that had some kind of water damage on them, but our old camera worked. However, they tried to bill us for their time setting up the broken camera, and I refused. It is not our fault that they got two broken cameras. They did agree to waive the labor on that one after I pointed out that it was not our fault that their suppliers messed up. But ever since then, including trying to get a new camera hooked up, it's been touch-and-go with trying to get them to install another camera or even get an appointment. We just get the general response that it's 2-3 weeks, SUPER VAGUE responses about the actual cameras they installed (I assume for repeat business because if they told us the exact camera, we could hire someone else) but oddly seem indifferent about being rehired. We ended up hiring another company to help us figure out which camera to order, ordered it ourselves and will have them install an additional one. While I like the tech and think he's efficient, the supplies and appointments have left much to be desired.

Webpass provides an awesome service. However some things to note:…read more-The internet can be knocked out during bad weather (snow storms, thunderstorms, etc) since it is delivered wirelessly to the building (at least in my building's case). -Reliability when weather isn't a factor is incredibly high in my experience compared to other ISPs. -Speed is awesome. My building is supported for 100mbps, but I usually get around 200-300mbps download speeds, and at least 200mbps upload speed at all times. Sometimes my upload or download will peak around 500mbps. -Their support staff really knows their stuff. It's not like calling another ISP's support where you get tier1 support who asks you do to the basic troubleshooting. The support staff you get when you first call is likely the person who will truly be able to fix your issue. I work in IT, and absolutely appreciate this. THAT SAID, their hold times when calling for support are usually pretty terrible. I've been on hold before (including last night) for 1+ hours and then the call gets disconnected for whatever reason. Their email/online support is pretty lackluster. No way of updating or creating tickets online short of emailing them. In my current case, I've emailed them in response to a ticket and they seem to ignore the email altogether. I'm now trying to call them to get the issue resolved. Overall, I'd give them an A- as a grade. If they could up their support, it'd be the best ISP out there.

Unreliable, often down, especially at night. Fast when up but I'd prefer slow but reliable.read more

Fix internet quickly very nice customer service. Answered…read moreall questions. Made sure everything worked before leaving Thomas S

Thanks to Thomas and Antonio. They were great and fast to resolve my issue. I am giving them five…read morestar rating. But zentro should have given them all the correct info about the issue as there were two APs but zentro only gave them one. So I have to ask zentro to schedule another appointment. Zentro took two weeks and multiple calls to sent the technicians out to replace the equipment.

Robert and his team have provided VoIP phone services for our home and office for several years…read more Since we manage associations we have a fairly complex phone system and Robert's team sat down and patiently listened to what our needs were and delivered on each one. They are also easy to reach and responsive whenever questions come up.

I have happily recommended Open One Solutions to several clients and colleagues with universal…read moresuccess. They simply know what they're doing in the complex world of VOIP. Open One and it's founder, Robert Harney, provide a single source for those needing phone and data systems that bring them into the world of VOIP. They work seamlessly with a company's tech team to make the conversion and installation go smoothly. They also have provided training and support for their clients. No matter if you're a small, 5-person office or a larger firm, you're in good hands with Open One Solutions.