Art and his team did a great job taking care of our audio visual repairs at Replay Lincoln Park…read more Art responded in a timely fashion, came out the next day and diagnosed the troubles quickly. They provided great service at a fair price. Highly recommend and I'll certainly use them again

We were very happy with Art's Wired Electronics and the work he performed. The 4K security cameras…read moreand security network are exactly what we were looking for. Art and his team were prompt, responsive, and professional. I would recommend to anyone.

Worked for this Mickey Mouse organization for a year. When…read morecomputer parts vital for public safety communications break down, they would buy the refurbished parts fron Craigs List. Sometimes 2 to 3 terminals would be down for a week. The other 4 terminals for the telecommunicators were put together by "spare parts". Pay was low for some telecommunicators. The younger ones 18-23 year olds have no idea about the streets in the communities they were dispatching for. There were a few who also were not sure where surrounding communities were located. Some did not even know where I-290 was. Seriously!!! Management ran a sweat shop facility. 12 hour days and lunch was only a half hour AT YOUR TERMINAL. Breaks not allowed for more than a few minutes. The "kids" in midnight shifts slept and those who were not sleeping, covered for them. Citizens should really question why a "consolidated dispatch center" is so cheap! Most of the Board of Directors on NORCOMM are publuc servants who push for this toyland service. Kickbacks for them? Maybe, they are political cronies. Towns and Villages need to shy away from this company! I DO NOT RECONMEND GOING WITH NORCOMN for consolidated dispatch. Unless of course you do not care for your citizens or a poor community that cannot pay for professionalism.

I'm pretty sure that this is supposed to be 2926c and is listed at the wrong address…read more Check my review for t-mobile at the correct address. I would hire seven of this kid to work for any store. Go in when there are not many customers if you need special attention. This is common sense. Be reasonable and you will get great service.

Spoke with Sharif over the phone and he helped me troubleshoot over the phone. I'm so thankful!read more

I have a complex smart home and sophisticated Ubiquiti network. Sharif is the only person I trust…read morewith it. After having spent money with others who spent hours and hours and 1000s of dollars that only caused more problems, Sharif is always the guy to call to get things done right.

I have used Vic and his team in 6 different company moves over the last 15 years. From cabling to…read moreafter install service you will never find a better company to work with, staff is knowledgeable , prompt and efficient in all aspects of todays technology. Seriously, you can't go wrong using their services. I hated moving but loved the opportunity to deal with Prime again. Richard S

Joe was super helpful. I first went with Comcast voice edge and the experience was horrible. Joe…read moretook care of us right away even when the phones went down and malfunctioned from Comcast. I highly recommend them for any business.

The service was actually pretty good, but the price kept going up and when I called to try to get a…read morereduction, they said no way. Even though I pointed out that my neighbor was paying half what they were charging me (also Astound, same speed) and xfinity would charge me 1/3. "We may charge different customers different amounts." "We don't price match." I didn't want to switch, and it was utterly frustrating that they would do this to a long term customer. It was like I had a note in my file, 'stick it to this guy.' Or maybe they just stick it to everyone dumb enough to stay with them. Of course when I called to cancel they said, "Can we offer you a better price?" Makes my blood boil.

Our WIFI went down during a storm. We had no WIFI for three days until they could come out here…read morewith a tech guy. The guy came and claimed he fixed it. It works, with a catch. It is now slower than it ever has been, freezes up all the time. Can't even sit through a 22 minute TV show without lagging or stopping. This is pathetic and unacceptable in the year 2026. If you can, look elsewhere and use anyone else but Astound! We sent them another email and phone call to get ahold of someone to come back to our house to fix yet another problem they made happen. So far, no such luck. They're value is nothing and they are most incompetent. So again they may seem good, but they're awful. They don't have any places located near us and have to come from far away, so I imagine their tech guys are very limited to when they can come. Another example of why big companies shouldn't be able to buy up the little ones like WOW, which was actually a good cable company that we had no problems at all with. Like every other company, there customer service seems to be a thing of the past. We will be switching to a different company as soon as possible and never looking back. Fuck Astound.

I recently started another business and was in need of a new VoIP phone system. With so many…read moreoptions out there the process was overwhelming. After contacting Aaron at BTS, he made the process extremely simple. We were presented with multiple options with the pros and cons of each solution, and ultimately decided on 8x8 as our hosted VoIP provider through BTS. The price was the same as working with 8x8 directly and BTS provided one of their technicians onsite free of charge to setup all of the phones. I highly recommend BTS for all of your business communication needs!

The whole team is great, answered all our questions and were knowledgeable - even save us money!…read moreOur new VoIP phone system is amazing, we're so glad we made the switch!