Nick and Gus were great to work with! They were both extremely knowledgeable and professional. Nick…read moregot my phones and watches ordered and kept me informed. Gus was able to transfer all of my data from my old phone and advise me on how to do a few other things. I would definitely recommend Nick and Gus!

I just found out that there are retail stores and corporate stores. Save yourself the trouble of…read morecoming here because they will lie and steal to close a sale and then take ZERO responsibility for the headache they cause you. AVOID WORKING WITH DAVID HAN! He created a nightmare for me that could have been avoided if he had listened to me, then gave a half-assed apology that was literally just blaming me for the mess he made. Don't come here. They are the WORST!

Phenomenal service phenomenal place phenomenal price, will recommend everyone I know!!!read more

Best Prices in Town for Screen Repair Great quality at…read moreaffordable prices Definitely recommend

I had an iPad with a cracked screen. It was fast service at a fair price. $120 with tax. They had…read morethe glass in stock so it was a very fast turn around, a little over an hour from leaving the store until the call to come back to pick it up. It works fine. I'd use them again if needed.

I contacted before hand to make sure I can walk in, he said yes. I think I waited less than 20…read moreminutes for the repair to be finished. Super quick! Fast, friendly and efficient. 8 months later and my phone still functions properly, no glitching or anything unusual. I highly recommend Wireless Image for replacing your broken phone screens. Happy I found this place via Yelp.

After spending hours on the phone with Apple Care, I finally spoke with a representative who…read moreexplained that I would need to visit an Apple Store in order to resolve my issue. I arrived to this location on 7/8/26, around 10:55 AM and was immediately greeted by Taylor who quickly handled my issue with my Milanese watch band. If only Apple Care reps were this efficient, it would have saved me several hours of explaining as well as saving me $50 in Uber fees. The store was somewhat crowded when I arrived and I thought that I would have to wait for help. Not the case here, today. All in all I was very pleased with my visit.

If I could give this place zero stars, I would. I needed a battery for my iPhone 13 mini. Went…read morethrough phone tree hell before giving up and driving over to the store. Got an "appointment" for 20 minutes after walking in. Waited almost 45 minutes before one of the 35 or so employees milling around decided to listen to me say, "I need a battery". They took my phone and asked me to come back in 4 hours. I did. I waited an additional 60 minutes AFTER my "pick up time", and was told no less than 5 times (by various people milling around) that it would be "10 minutes". It's a battery, not the Manhattan project. They strung me out until I was one of 3 customers left in the store. I got my phone back 5 minutes before closing time... with a 4% charge. The entire time I was there, the number of employees outnumbered customers by 2:1. Is there one person in the back working on phones? Is it impossible to accurately estimate how long something is going to take? How long can it possibly take to replace a battery? Is this store run by the government? These questions are apparently unanswerable at the Apple Store in Aspen Grove. Absolutely horrible customer service.

I just want to thank John Thacker for the awesome customer service!…read moreI went into the store with a broken phone and really didn't have the money to spend on a new one. He was extremely helpful, knowledgeable, and never once tried to up-sell me. He helped me find the perfect solution for what I needed and was very kind, holding on to the phone and cases for me to come back and purchase the next day. Thank you John for a great experience, I will definitely be recommending this store!

Used to love this Tmobile until today. I came in to buy a new Iphone and the Woman there didnt want…read moreto help at all. She couldnt give any information with the excuse everything is on the app. So I ask, what is the point to go to a store if they cant resolve any questions. She was outside smoking in front of the store and her attitude was really bad. I came back 5 mins later and a guy, that speaks spanish, help with all the questions showing me the app and been really nice. Really sad for this place l, that has been awesome, to have people that dont care about customers and cant give you any info or help.

Sold me bad case, didn't fix my problem with my phone, minimal knowledge. Friendly but incompeting.read more

I had an appointment at 12 and had to change it to 1, the store was very accommodating and they…read morehave walk ins. Matthew talked through options, ran through prices, and I left my phone with him. For context, the phone screen was completely shattered glass, the screen would only turn on white, and the back was heavily damaged. It took about three hours and the phone came back new. Matthew was very nice and a skilled worker. I didn't get the name of his manger but I heard he helped. Thank you guys!

Gus was a super salesman and I recommend him. He is smart and helpful. He helped me with the new…read moreplans Verison has a d how to save on my bill.

Back in January I went into this store to change my carrier to Verizon. I was impressed by their…read moredeals and pricing. So I decided to make the switch. It is now August and I am still dealing with Verizon. This Victa store gave me false information and misled me. I am still trying to get the credit forfor my phones which were lost by the store and the account credits they promised me. Do not use this store for your Verizon needs. I wish I would have never stepped in their door. All lies.