I had a coffee stain on my light beige carpet. Had to hit it twice Tyree went above and beyond…read more to get it out successfully The only problem I had with the company is that they charge me for the second visit when they had the chemical the first time to get it out.

Be careful when you get a quote from them. I had a quote for air duct clearning and dryer vent…read morecleaning. I told them I had 4 units. They gave me a price. They showed up and had not put down 4 units. They then requoted the work at more than double the original price (and double what another provider quoted) and was unapologetic about it. I had them clean the dryer vent and plan to hire someone else to do the duct cleaning.

When dealing with Mark about a mistake that might have been made, he was difficult to talk to. I…read morequestion that I was charged for something that might not have been done properly or done at all. I sent photos and he's still didn't admit that there might have been a problem. I asked if there was any photos taken and he said they don't take photos. I asked if a supervisor could come out the next time with the electrician and he said we don't do that here. I was charged three hundred fifty dollars in labor. I believe this to be too high. Then on top of that , I was charged to sixty eight dollar service charge. I had a second opinion to look at the breaker that was supposedly changed and the second opinion believe that it was not changed. When speaking to mark , he hung up with me and was not willing to work with me longer.

I contacted A-Plus Electric to troubleshoot a bedroom electrical issue. The technician was…read moreprofessional, arrived on time, and resolved the problem by replacing an AFCI breaker. Unfortunately, I was very disappointed with the final bill. The total charge was $518.98, which included $225 for labor, $68 for the service call, and $225.98 for a single AFCI breaker. After researching AFCI breaker costs, the material charge appears significantly higher than the typical market price. I understand that contractors need to cover overhead and make a profit, and I have no issue paying for quality work. However, I believe customers should be given a clearer explanation of pricing before repairs are completed, especially when a single replacement part represents such a large portion of the invoice. The repair itself was successful, but the pricing left me feeling that the service was not a good value for the cost. I would recommend that future customers ask for a detailed estimate and part pricing before authorizing the service.

Referred by another customer. The service tech was on time and was able to do a check of my…read morefurnace in prep for heating season. He also installed a thermostat that he had on the truck as he said mine needed replacing. It works fine. Price was reasonable. 6 months later... I called again when cooling season started because my AC wouldn't start up. It was 10:25pm on a Sunday night. To my absolute delight, my call was answered by a real person (!) who was very helpful & arranged for the same tech to do the work. He quickly identified the issue and the system up and working in just over an hour.

Great job!! Very clear about the problems with a very clear understanding of how to fix it.read more

Outstanding Highly recommend for any cooling and heating problems…read more On time for appointment, and me my house heated agai.

Mo was great. He diagnosed the issue with our ice maker and had a part and had it repaired within 2…read moredays. Follow-up and knowledge is great. Thanks, MO!

Be very careful if you hire this franchisee of Junk King. BE SURE to get an estimate for the…read morenumber of loads BEFORE they do any work. Junk King charges by the truck load. 1 truck load is well over $500. A 30# dumpster costs about the same minus the labor to fill it. I hired the South Suburbs Junk King to remove items left behind from previous tenants not realizing exactly how much it was. I figured it was a truck load, but there were other items around the property I didn't see including a refrigerator; which I always put out at the curb for salvage guys to take for free. I had used Junk King on numerous occasions so I did not request an estimate when they arrived at the property. This was a painful mistake / omission on my part. I received a bill for nearly $1,700 for 3 plus truckloads. I got no phone call or advanced warning from the franchisee to let me know what the cost was going to be for the removal of these items. Had I had that information in advance, I would have definitely chosen a dumpster and labor as it would have been a third of the price. All the franchisee said was: "Sorry. Now we know for next time." Definitely NOT going to be a next time. Buyer beware when you hire this junk King franchisee for the South suburbs. Shady.

Junk King showed up the next day. They were on time and they cleaned out 4 apartment in just a few…read morehours. I was very impressed and pleased with their service.

Went in for help switching Samsung over to an iPhone. The staff member who helped us was pleasant…read moreand did the best she could. However, it was apparent after we left that she did not know how to adequately help us. I just wish she would have said I don't know instead of having us leave with incomplete services. Because of that experience, I am not sure I would return.

The sales associates in this location were decent. They were friendly, but not extremely…read moreprofessional. I went to get a SIM card installed in my iPhone, and the salesman did this without erasing my data. I've encountered several incompetent workers in the past that have caused me to lose my data, so I am very happy that he was able to help me.

Tim came out to give me a free quote outside of their service area and was tremendous help. Anytime…read moreI have questions about radon mitigation he honestly responds with years of knowledge. The professionalism within this company is unmatched!

I do not know where all the 5 star reviews are coming from, but believe me when I tell you that…read morethis review is a true experience. I am only leaving two stars as opposed to one because the system did lower our radon, but the other issues were unacceptable. I deeply regret my decision to use NWI Radon and Environmental for radon mitigation. I had initially contacted A Plus Radon Solutions for mitigation, but suckered by the reviews, went with NWI radon even tho they charged hundreds more. I was worried about sound from the fan as well as increase in price to drill a core, so I chose to put the system near the front of the house as opposed to the back (a decision I deeply regret. Had I known how quiet a radon system CAN be, I would have chosen the back). Tim arrived to install the system, and from the start, there were problems. He didn't realize he needed to be registered as a contractor with the town of Saint John to do work here, and code enforcement stopped us until he registered. After the system went in, the mitigation pipe was slightly crooked. It also vibrated constantly from the Maverick fan he used, and anywhere the system contacted the house, vibrations were a major issue. The front room was too loud, and the bedroom above would hum very loudly....especially at night. You could feel the vibrations with your hand. I mentioned the vibrations to Tim, and he came out for a few minutes and told me that if it bothered me, I could remove the C-clamp just above the fan. Removing the clamp made the front room silent, but the upper bedroom was still a nightmare. I called Lauren to say it was still a problem, and to see if they had a solution. Lauren said "well, do you sleep in that room"? Not always but sometimes, but a room shouldn't be made intolerable due to a radon system. She then said "I don't know what you want us to do" and said Tim would reach out. He never did. Frustrated, I reached out to Randall at A Plus Radon Solutions. His response "Do you want me fix it?". Yes, please! He came out and replaced the Maverick with a Radonaway P45 fan that is whisper quiet. He then re-positioned the clamps holding the pipe to the wall so that one was above the bedroom ceiling (where it should have been, as high as possible), and the other was between floors. This way, nothing was being transferred to the wall. He also insured no part of the pipe itself contacted the wall. He also straightened the pipe. It's been two days now, and complete and blessed silence! The only issue is I had to pay him 450 for the work, which, when combined with the 1500 I paid NWI Radon, means I'm in 1950 for a system which A Plus Radon Solutions would have installed correctly the first time for 1200. It is obvious to me that NWI Radon was either unwilling to solve our issue, unable, or both. Tim said he would put his work up against anyone. Well, I'd retract that challenge. Confidence is no replacement for experience and ability. In the future, I will likely relocate the system to the rear of the home, and when I do, I will contact who I should have used the first time, A Plus Radon solutions.

SAVE YOURSELF THE TIME. AND HEADACHES of this location and do NOT come here…read more The managers are never in store (2 work at this location and you can't even have one there on a weekend?) and honestly can't do their jobs even when they are "working" We added two extra lines back in November because of a promotion they were running and it's now April and I still have to call EVERY MONTH to get the pricing on my bill that I was promised I'd be paying.

If you're looking for a new phone, make sure you get help from a guy named Danny. He's the really…read moretall Hispanic man. This guy knows what hes doing. I went in to get a Note and a s9 for my dad. He walked us throughout the whole process and literally spent over an hour and a half helping us. He also installed the glass protectors on our phone flawlessly (no bubbles). His customer service was phenomenal and hes very well versed in all the phones that they carry. I'll be back in a few days to get a phone for my mom.. 5 stars and great employee.