The experience left me with a huge "head scratch" and hmmmm…read more My Iphone had stopped connecting to the internet and blue tooth. Our regular previous "Sprint" store had closed early in a Friday night so sought out different location. There were several patrons ahead of us and three technicians. Don't think anyone acknowledged us when we entered. Took forever (an hour?) to get waited on. Technician told me he'd fixed my problem. Told me to wait a few moments. We waited in the car and still not resolved. Went back inside and THEN he tells me to visit the Apple store for service. Won't visit this location anymore. They weren't friendly, nor helpful.

Average t-mobile store. To get someone to help you, wait time is forever! They need more people…read moreworking. On the brighter side the store was clean inside.

Wish I could leave NO STARS. I've been attempting for several weeks to get a military discount…read moreplan. I was told over the phone by T-Mobile that I needed to go in person to verify my military ID. I drove to this location and the older gentleman was EXTREMELY rude and condescending. He kept telling me that I did not know what I was talking about, and had me call T-MOBILE services to prove to him that we were told to come into the store. He did not even stand to greet us when we entered, he just sat the entire time speaking with his lady friend who was NOT currently conducting business as a customer. He said "IVE BEEN WORKING HERE SINCE 2005 I KNOW WHAT IM TALKING ABOUT", if he has been with the company for so long why is his customer service to terrible? When the other gentleman came to assist us he stopped him from helping us. I will not be returning to this location.

Two beards guys are very rude and pushy, the whole stores has a weird vibe and they treat customers…read morewith attitude. The T mobile store in Bellville is much nicer.

Fast service and very helpful. The guy that helped me out seemed very knowledgeable. I thought I…read moremight have to replace my phone but they were able to fix me up !

I got a front and back screen replacement on my iPhone 14 here yesterday. It looks like they gave…read moreme a brand new phone, I can't believe what a great job they did.

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

The customer service here is amazing and if you have issues the owner will work with you to fix…read morewhatever the problem is. The staff are friendly, courteous, professional and tactful.

Left phone for a week.Had battery and charger port replaced. Don't think so. It did nothing. Go…read moresomewhere else.If I could it would get 0 stars

From the owner: We have been in the cell phone retail and repair business for over 18 years ,very knowledgeable…read moreweather in hardware & software related issues.We have a wide variety of cellphone and plans such as Verizon’s-AT&T-Ultra Mobile &Boost mobile .We are a one stop shop stop by and check us out .Looking forward to give you the service you deserve.Phone factory one fact .

We recently came over from AT&T for reasons I won't speak…read moreto. Justin was our rep, he is outstanding, I cannot speak highly enough of his service and patience. My son drove in from AR to do this transfer, Justin stayed an hour past his normal quitting time to assist us. My son was a former employee of the above mentioned company so we knew what we needed and wanted but Justin made it even easier. In fact, I had an issue and had to go in the next day and another rep assisted me. Then I stopped in the following day and every rep there took the time to speak to me. The store manager should be extremely proud of their team. You are obviously doing something right. I am in sales so I don't throw out praise lightly. Top notch service by Justin and everyone.

The salesmen utilize high pressure sales techniques and lie out of the side of their mouths. The…read moreDEI hire that tries in vain to keep up with the rest of the staff is rude, ugly and disgusting in the way she speaks to white men because she apparently has some chip on her shoulder about something. Glad I cancelled my verizon service after being manipulated, lied to, and disrespected.

Went in here several months ago with a cracked screen. They fixed it same day. They even offered…read moreadvice on future phone purchases.

From the owner: Phone Pandora serving the community for 18 years offers a wide range of wireless services…read more Specializing in mobile cellular phone and tablet repair our experienced technicians can fix your phone or tablet in under 20 minutes in most cases. Phone Pandora is a MetroPCS agent as well and offers the full line of Metro PCS products and services. We offer Apple and android products and carry over 40 handsets in any one of our seven locations.

Excellent customer support, a wealth of knowledge, very personable, explained in detail, SAVED US…read moreMONEY ON OUR BILL, and foremost, listened and solved! Both men assisted me and saved you a customer!!! I was ready to transfer to Spectrum

Customer service is the worst! I think they're up to shady shenanigans. I was told before he could…read moresell me the iPhone 16 pro max I'd have to agree to purchase insurance at 17$ a month I went to Fairview Heights and bought my phone!

I live downtown and getting to clayton I store is a pain not a fan of the galleria . I dropped off…read moremy phone at the Culinaria downtown, a service rep was there working on the drop box , he took the time to assist me and they repaired my phone ( missing button and severely cracked screen) in less than 24 hours. Next day, I went to pick up my phone and the equipment was still under service. The same repair /service rep personally delivered my phone from the Fairview Heights location to my condo downtown STL and this was during the huge storm that passed through town! ~~~~EXCELLENT CUSTOMER SERVICE~~~ Convenient , Affordable, and professional My total Cost 170$ Apple Store over 200 $ By appointment only and a 4 day wait.

Excellent service. I dropped by phone in the lake on Friday morning. I grabbed it, opened it, let…read moreit dry under a fan on it for 24 hours, then restarted it on Saturday morning. At first, everything worked perfectly. I thought I had gotten lucky and dodged a bullet. But, later that day, the display went out. Some friends recommended Foxpaw for the repair. I calling Foxpaw and discussed my situation with a customer serve person, I dropped my phone in a kiosk Saturday night for their water treatment service. Before noon on Sunday, Foxpaw reached out to me with two emails to tell me they were having no problem with my phone and to call them for further direction. In that conversion, the customer service person said that they did not recommend their water treatment service if the phone is now working. They warned that intermittent screen display problem could continue since it had been submerged in water. But, she offered to refund my fee and make my phone available for pick up later that afternoon. It was ready before promised and has been working perfectly.....let's keep hoping. I couldn't ask for better service. My only problem was what that touch screen at the kiosk would not register my touch selections unless I pushed very hard on the screen and it took many, many, many swipes to get the card reader to read my credit card.