The store itself is in a very good location, the problem is inside the store. I walked in already…read moreknowing what I was looking for (Samsung GalaxyS23) when I walked in, I walked over to the Samsung section as I wanted to take one last look at the phones. After walking in and getting stared at for about a minute or two, a gentleman walked over to me texting on his phone, stood next to me texting for a good minute or two before deciding he had texted enough and was going to help me. I stated that I wanted the Saumsung GalaxyS23, and that I was ready to purchase. He instead insisted that I waited 2-3 more months until the new model came out. I did not want to wait that long as I needed a new phone. Needless to say, I drove to another location where they didn't question my choices, and was in and out in about 5 minutes.

Sunday evening I entered this location to add a line to my account…read more Manager approached us and told us it would be a little while, then proceeded to sit down and chew on his pen. After five minutes or so I approached him and asked why he couldnt assist us. This is where it gets interesting. his reply was he was only there to assist his sales people and not customers. Then proceeds to say who the f*** am I to ask what he does. At that point I turn around and start to leave the store, and all this time he never gets out of his chair but hollers get the F*** out of my store. A well deserved one star review.

This store absolutely sucks. To start with they did not transfer my phones correctly after six…read moretrips to the store they still could not resolve the issue. I called apple and they resolved the issue with 2 clicks on the phone. The salesman also lied about what my bill would be. I currently pay $134.00 to AT&T and he told me my new bill would only be $150.00. I was willing to pay the additional amount because Verizon was going to be giving me the new iPhone and paying off my old phone with AT&T. I received my first bill and it was over $400.00 which included some bogus charges but my next bill was sill going to be over $300. Run do not walk away from this store.

Terrible experience at this location. There was a black and Hispanic guy working November 22, 2024…read morearound 5 pm. Both didn't greet me when I walked in. I had to stand there awkwardly awaiting for their help. They were both doing nothing. The black guy didn't catch his name but was literally playing games on his phone the entire time and the Hispanic guy was giving me dirty looks. Completely rude, as I was talking, the Hispanic guy kept cutting me off and it almost like he was just trying to get it over with to rush me through the process so he can go back to doing nothing. Piss poor service and I will be contacting the head supervisor. If you have workers who don't wanna work, replace them with ones that do.

I was a walk in customer and an attentive AT&T representative, named Diego was eager to help with…read moremy iPhone SE. They were very patient to provide details in resolving my issues with retrieving messages. I'll go back to this store location!

They charged me for home internet equipment even though the sales associate said there's no up…read morefront fees for equipment. I paid 55 for that. Then when I called their customer support for help with installation since it wasn't working, no one came out even after following up for 2 weeks. I had to finally return the equipment, but by the time it registered as returned I was billed a second month for internet that I was unable to access. They are a scam. Just go to T-Mobile. This is a lazy scummy company

This place is incredible, the staff is genuine and knowledgeable. Both Tyler's and Felix are great…read morerepresentatives. Management is always ready to help with whatever they can.

If I could put zero stars, I would. We have never had a worse experience with T-Mobile/Sprint. We…read morewere customers with Sprint for over 20 years. Over a year ago, we noticed our bill every month was higher than it should be. We have called every month for over a year to straighten it out. We've been given promises it would be fixed by the next month, and it never was. We were repeatedly promised phone calls from supervisors that never came. After way too long, we finally decided to switch to T-Mobile almost 2 months ago. T-Mobile/Sprint continued to charge us as usual. We called today and were told we owed $600 for a watch that was reported lost/stolen over a year ago. In all the phone calls over the last year, that was never mentioned when we talked about getting out of our contract. The appeal to new customers may be great, but once they got you, they'll screw you over and over.

I had a virus issue on my Samsung S23 ultra phone that was causing pop-ups, slowing down the…read moredevice, and making it difficult to use. I brought it to Cell Geeks Rayford, and their team quickly diagnosed the problem and removed the malware completely. The technician was knowledgeable, professional, and took the time to explain what caused the issue and how to prevent it from happening again. My phone is now running fast, smoothly, and like new. Highly recommend.

I dropped my phone off to get a screen replacement. They told me it would just take 15 minutes and…read moreI could wait in my car. They came out and waved me in when my phone was ready. It took exactly 15 minutes from drop off to pick up. It was about $100 and they offered me a screen protector. I paid $20 for a privacy screen protector and he put it on for me. They were very quick and efficient. I've had to leave my phone an entire day in the past with other businesses for screen replacement. So this experience was definitely ideal!

Came here for a new monitor and left with a new monitor. Our sales guy didn't catch his name, but…read moredid a great job and helping us out making recommendations even for our price point too. There are many options to choose from so having someone help you narrow it down pretty helpful. I like this location better than the spring location.

Best Buy is our go-to spot for electronics. We have been going to this location for over 10 years…read more Staff is always helpful and welcoming. They now have locker pickup, which was super convenient. I placed my order on the app and picked up same day. Took advantage of the Labor Day sales as well.

They just seem disinterested here. I think they got a monopoly on the woodlands after sawdust shop…read moreclosed.

4 people doing nothing except hiding in back. 45 minutes on a Monday to return a modem. Bad…read moreservice continues.