iPad took an unfortunate tumble and the screen cracked on the bottom... Went to Fix 'N Repair's…read morewebsite and reached out for a quote. The process was super easy; complete the form by selecting the repair option (more on that to come), what device you have, what is wrong with it, your contact information, and how you'd like to be contacted. The repair options are to either visit the store or a come-to-you service which is unique, convenient, and a great option that sets them apart from other companies. And the at your door service does not have any hidden or extra fees! They are very responsive and quick to get in touch once you submit the form. I reached out during business hours and got a response immediately! I really liked that they asked how to contact - via call, text, or email. I needed my iPad, 9th gen fixed. It was quoted at $119 (+tax). I opted for the come to you service. It said online they have a van and do the repairs that way, however they reached out to see if I was okay with a pick up/drop off instead. That made no difference to me. They were very communicative throughout the process. It was very easy to schedule an appointment and I was able to have them complete repairs the next day! They did a great job with the repair - it looks brand new and you can't tell that there was an accident in the first place! They also asked if I wanted to add a screen protector which I appreciated as I would prefer not to break my screen again. They charged $20 for the protector and application, which I thought was reasonable and worth it for me not to have to mess with putting it on myself. Since I had a case already, I did not need one but they sell cases and accessories too. I highly recommend checking out Fix 'N Repair if you are in Wakefield or surrounding towns. Again, it was super quick and easy, great service, and a job well done!!

Price was lower than any competitor. Communications were excellent, the repairs were quick and…read moreprofessional. Highly recommended.

I had their repairing service a few years ago. It is wonderful…read more Girls operatiing the store are very experienced, and very nice. I trust them!

From the owner: The Phone Clinic is your one-stop shop for all your mobile needs. We offer a wide selection of…read moreunlocked iPhones and Samsung phones, as well as expert repairs with warranty. Our team of experienced technicians can fix any problem, from cracked screens to battery issues. Under new management in 2024, The Phone Clinic is committed to providing the best quality of service to its customers, and we invite you to visit us today.

I had issues with my new iPhone that I purchased at the apple store. On multiple occasions Terrel,…read morewent above and beyond to help with my issue. He reminded me why I have been an ATT customer for a long time. Excellent customer service.

Went to this location to upgrade my iPhone and was told the only way to get the $700 promotion was…read moreto also sign up for their Wi-Fi service -- otherwise, I'd only receive $300 off. That didn't sound right, so I checked with two other AT&T stores, and both confirmed I qualified for the full $700 off without adding Wi-Fi. It's pretty clear the employee at the Market Street location was more focused on commission than being honest with customers. I would not recommend this store!

Matthew was beyond helpful!! So witty and kind, Apple is lucky to have him. He helped me find…read moreeverything I was looking for, even sold me on a brand new cable!

Over a 2 hour wait to get a phone looked at today (Sunday). No other apple certified places to get…read morephones fixed, even with a previous appointment. How does a company as big as apple not hire more technicians or have more locations?

Excellent experience! Kyle truly saved the day. My dad made the mistake of going to a so-called…read more"licensed" store, only to find out it was a complete scam. It left him sleepless and feeling taken advantage of. Enter Kyle--he was the perfect person to validate his concerns and make things right. Kyle handled the situation with such professionalism, listening intently and offering thoughtful solutions. If you're looking for someone you can trust to get things done the right way, ask for Kyle!

Outstanding service from Michelle at Reading store. We had a bad experience at Burlington mall…read morestore which ruined our day but Michelle's quick professional and efficient service made us a great day. Michelle is very professional and knowledgeable, she is very nice and patient to answer questions. If you go to Reading store, Michelle is the best person to help you. But please avoid Burlington mall store if you can.

Initially gave good review, but errors were made: accidentally or on purpose? Wrong phone given…read morewhich was more expensive per month, insurance was added when it was not requested, data transfer for four phones took over two hours! Need I go on? My daughter warned me about the bad reviews. Might be justified. Took over an hour with Verizon billing to get bill corrected. Yikes.

Avoid this place. They sell FiOS and online they say they accept equipment returns but when you go…read morethere they can't help. They say "they're privately owned" and "Robbie" was extremely rude and short while saying it. I realize they're probably frustrated that their online presence say they accept equipment returns but they shouldn't take it out on customers.

I went into this store to trade my phone I had it for a while but I wouldn't have bought one…read moreknowing my trade in value was 7 dollars not the 800 dollars both the manager and sales staff told me it was worth. A total rip off at the point of sale they told me it took 2 or 3 billing cycles to get my trade in applied to my balance now instead of paying 136 for 2 lines I am paying 175 a month for 1 line they basically robbed me

Wanted to walk in and grab a wifi router. They only have 2 employees in the store. Told me it would…read morebe about a half an hour to get to me. Ridiculous.

Customer service was absolutely horrible. Only one person working and trying to multitask but was…read morenot helpful at all. Walked out the door and he was probably happy that I left.

Avoid all Russell Cellular stores. They are not real Verizon representatives. I bought a new…read moreVerizon phone from Verizon online with a defective sim card, and Russell Cellular won't look at it or service it without charging $100. They should not have the Verizon logo on the door either.

The shop interior looks like what it is - a computer lab, not a retail operation, but don't be put…read moreoff. Alfa's Tan owner Nguyen and tech Huy Phan are both customer oriented - and really know their stuff. My Win10 PC needed a CPU, GPU, nVME hardware and software upgrade - they took time to answer all my questions, resolved several problems that arose, kept me in touch throughout, and completed the job gracefully and on their original estimate. Recommend them highly!

My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be…read more24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools.