Wow, what a great drive-thru experience! I ordered using the mobile app, which makes everything so easy and when you pull up to the drive-thru, you just need to give them your name and confirm your order is correct. But what made this experience great, wasn't the ease of order, but rather the staff that served me. From the time I pulled in, till the time I drove away, the staff was friendly and helpful. Great greetings, smiles, and you handled the interaction in a way that showed true customer service. At fast food restaurants these days, especially, that is difficult to come by so I think it's important to commend them for treating their customers like they appreciate their business. I happen to be there during 'happier hour' so medium drinks were only a dollar. Thanks for the great experience! read more

Really poor quality... Cold food and they miss items a lot when you get it in the drive thru. McDonald's is better as far as quality and experience read more

Drive thru is always pleasant..and going inside is always good too..The staff seems happy to work there and I always get my senior Discount!! read more

Usually my orders are always spot on but the past couple times i've come here, there seems to always be something missing or having incorrect ingredients. I paid extra for having potatoes and NO beans in my burrito and guess what?! there was beans and NO potatoes. this sucks because this location is right down the street but now I'm gonna have to be a longer drive just so i can get the correct order for once. read more

This is insane! I haven't ordered Taco Bell in more than half a year, but I was craving some really bad. I live less than two minutes away, but I was feeling lazy so I decided to get DoorDash. I tried calling ahead of time, but of course they never pick up the freaking phone! I ordered the Chalupa combo. They didn't give me my crunchy taco, and my drink was completely wrong. So I was already annoyed, but whatever but then I opened the Chalupa's. They are literally so hard and stale. It's disgusting! This is not the first time this has happened. I really hope the higher-ups see this and go check out the store because this is insane. I'm literally so mad. I literally wasted my money on something that I physically cannot eat and they didn't give me one of my other items. When I tried to call again, they didn't pick up!! read more

Taco Bell - This is how I order it all the time and it clearly says Chicken. I don't know why I keep getting beef ones. - Fast Food Near Me - Antelope, California

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I will Never order from this place ever again. No one ever answers the phone and everyone in the restaurant acts as if they can't comprehend. I was excited to finally try the cheez it tostado. I added guacamole. As I was eating I felt something in the back of my throat and I almost choked. Reached in my mouth and it was a paper from a straw and it was mixed in my guacamole, that I paid extra for. I understand mistakes happen but some things are just Not Acceptable. I called them 16 times and no answer. I was livid so therefore my Wife had to take all our food back and get our money. I couldn't have went back up there. They need to clear out the store and start with new management and I mean starting with the general manager. This is unsanitary and unsafe in so many ways. When my Wife went to get our refund there was Absolutely no sense of concern. read more

Taco Bell - Big Cheez-It Tostada. I had to cut it off so ya'll wouldn't see the regurgitation in the box. - Fast Food Near Me - Antelope, California

Im confused, when I order the new burrito,fries and taco it had a good portion size but when I checked the food it was MUCH and I mean much smaller. Also when I order a medium baja blast zero sugar I didn't get my drink, matter a fact I didn't even get a cup and it wasn't busy. There was also a millipede crawling under my slipper. This taco bell has some up and downs. read more

We live across the street. It is quiet bit expensive, but we can come here once in a while. Kids like this place. Friendly staff.

Unsafe! Don't eat here. I found a facial piercing inside my mexican pizza. I emailed Taco Bell and they never even responded, so your safety is clearly not a priority. Stay away from this place. read more

Taco Bell - Piercing - Fast Food Near Me - Antelope, California

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I don't know what it is with this location, but every time I pay for extra ingredients, they charge me for them but then don't provide them. I just paid extra for extra cheese and tomatoes on my burrito, but once again didn't get them. The size of their bean burritos have been reduced by half of what they used to be. read more

There is a manager there named Brenda who won't assist in helping no one with the mistakes this location makes. I had a box that was missing my 5 layer burrito, missing cinnamon twist, no receipt. She wouldn't assist in nothing. I don't know if it's cause I said I was there new years night, cause I wasn't. It was the night before. Just absolutely disrespectful read more

They gave me free food and food is amazing and really nice workers. I would recommend this Taco Bell to anyone who loves Taco Bell read more

Taco Bell - a table with a bag of food on it - Fast Food Near Me - Antelope, California

Nobody works the counter, they simple call your name and walk away. My order was missing items and I needed to use the restroom. I had the stand at the counter for three minutes before someone returned to deliver the next order at the counter. Yes I attempted to get employees attention. Very irritating contact from a customer experience. read more

I order here alot because this is the closest taco bell but man they stay messing up orders. THIS SPECIFIC TACO BELL!. yall really hire anybody. also the lady with pink hair always got some kind attitude like you dont need to bring that to your work place. I'm just here for my food that's all . read more

Terrible service and sad sad food. Really disappointed. Ordered basic crunchy tacos, what I got was 80% lettuce 20% everything else. Tried to call and talk to a supervisor but they were all "too busy" to talk to me. read more

I know it's super hard to count sometimes but when the store is extremely busy with all of the zero customers in the lobby and the zero customers in front of or behind me in the drive through, the employees still somehow manage to mess up 2 combinations with no special requests. I guess the standards of knowing their own menu went away since I worked there 20 years ago. read more

So d i s s a p p o i n t i n g Y'all should just close please. normalize being better. terrible. what happened to your pride in taco bell. trash please discontinue this location. y'all would do better being permanently closed. i fell sad for your customers. rip these workers who learn nothing from an experience doing something so shitty read more

I used to work at Taco Bell and never have I seen this before, line worker was making food, came to do the cashiers job up front, then with those same gloves that she exchanged money with, went back and handled food. Beyond disgusting. I know you're supposed to wash your hands thoroughly if that ever happens and then put on gloves. read more

I wish I could give them zero stars. Since they reopened I've had zero experiences that could even qualify as remotely OK. They're slow AF always, clueless, never give you everything you paid for, close at random times regardless of their posted hours. Don't bother with this location. read more

Wednesday October 30 2019 2:39pm Drive Thru. Ordered 3 Loco Tacos 2 hours later stomach started pounding and punching. 5 hours later drank 8 tablets of Pepto Bismol, no relief, still on pain but worst. 3 hours later the stomach pain is so intense and heavy it gave me chills, tried to wait for it to pass but pain kept getting worse. I had to go to Kaiser Douglas Roseville Emergency Room, doctor recommended do not return to this place ever again. I always liked taco bell, was my favorite fast food place. Feels like my wife cheated on me with an ugly fat homeless man. Loved this place but can never return. Divorce. 2 stars for our past good relationship read more

I really like this Taco Bell, it's truly one of the better ones in the area. I always experience really great and extremely quick customer service. Their employees are great and they don't make you repeat your order 50 times over the speaker which is super important to me because I get anxious when ordering food. I've never had an issue at this Taco Bell. Most of the time I do mobile ordering which is always quick and easy and ready on time. They rarely ever mess up your order and if they do, they'll gladly remake it and they may even give you a free item as well. I'm not sure who the manager is at this Taco Bell but they're doing amazing because i've been to so many beat up Taco Bells and have had terrible experiences at so many of them. You can tell they really care about the cleanliness of the resturaunt and the freshness of the food and the customers as well. It's so difficult to find a fast food resturaunt that is even worth visiting again. But this one definitely has my buisness for life. Great job! read more

They screwed up my order the last 4 times I have came and didn't get stuff I payed for

I'm a big fan of Taco Bell...but this place makes me regret loving it. The workers here are rude and don't try to fix mistakes they make. My orders always has to have something wrong. They add things I don't ask for. Horrible horrible horrible workers! read more

This Taco Bell location is one of 5 Taco Bell locations on Watt Avenue. I like this location the best because it has the nicest employees, it's clean, newly remodeled, and in a nice parking lot that's easy to get in and out of. There was only one other person in front of me in the drive thru around 6:00pm on a weekday evening. The employees working the drive thru were really friendly and nice, they made me feel welcome for the time I was there. I ordered my usual; a Bean and Cheese Burrito with No Onions and a Regular Nacho. How can you beat dinner for under $4.00?! The evening I went they were collecting $1.00 for charity and giving away a free taco coupon so I donated to the cause. I believe it benefitted the local high school across the street. My food was good and exactly what I have come to expect from Taco Bell. I will keep coming back to this location because of the employees and honestly, because it's the best Taco Bell in the area. read more

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I love Taco Bell but this location is absolute shit you always have to check your order to see if you even got the correct things, if you make any specialty requests in your order it most likely will be wrong (always happens to me on my 7 layer burrito with no guacamole and no tomatoes, and I'm fucking allergic and tell them and it's still on there!). The only thing thats good about this place is the people their super sweet, I just wish they pay attention to what they really need to do on orders. read more

Taco Bell - Always check ur order cuz 4 fuckin times. i order a 7-layer burrito with no guacamole and no tomatoes even printed on the receipt! - Fast Food Near Me - Antelope, California

Gabriel did a excellent job. Finally somebody would great customer service there at Taco Bell read more

I never give bad reviews so I feel bad for this one. I have only been here once in the past year and it was because I wasn't the driver. Reason I stopped is because they never get my order correct even though my order is always simple... a number picked off the menu with a soda (nothing obscure or different). I only give it 3 stars because the very last time I went there, they finally got my order right. I will say the staff is really nice. Always asking how your day is and making things right when orders are wrong. I just don't have time for it. read more

I'm not sure why this particular tacobell is not up to par with the rest that I've been to but they aren't cutting it. I ordered 2 quesaritos and neither of them were got nor did the cheese even get melted. On top of that both together had maybe 4 or 5 pieces of steak in them and not even enough rice to fill the burrito up. Then on my supreme hard taco I asked for no lettuce and of course there was lettuce as in my supreme burrito as well. They were out of bajablast so I ordered a pineapple freeze and saw that they were making drinks for the next people and had bajablast. It's very upsetting that a tacobell can't seem to get a single order straight. It's also awful that they claimed to be out of items they clearing were giving to other customers. read more

This place has great customer service and we never have issues with getting all of our items. We live two blocks away from a different location but due to the poor service we drive out of our way to come to this specific location for better quality service. Today we had a great experience due to Kerri and will continue to come to this location from now on. read more

I don't know how they pass. But this is a health hazard. Might need to retrain the staff read more

Taco Bell - I don't know how they pass. But this is a health hazard. Might need to retrain the staff - Fast Food Near Me - Antelope, California

Kid at taking orders at the drive thru was very nice and helpful. I guess thats the best part of my experience that would make me come back

Came here to get breakfest and we were so shocked about the service we got. As soon as we walked in we were greeted. We had our 4 year old daughter and she talked to her kindly and asked what she would like. She was so friendly and made our morning better. She had such an amazaing personality. Her name is Kerri and i just wanted to go on here and made sure people know how amazing she is! Taco bell needs more employers like her! read more

I got food poisoning yesterday after ordering 2 crunch wrap supremes. It caused massive diahria, forceful vomiting and an overall sick feeling that lasted 24 hours. I still feel like hell read more

Not sure how to feel about this place. Came here a few days ago and ordered the chalupa craving box. I asked for no beans and they did ok and repeated my order back to me and everything seemed fine. When I go to eat my food...there were extra beans. I'm not sure if they misunderstood me over the speaker or if the kitchen didn't see my request but it was kinda heartbreaking lol. Other than than this food seemed fresh and the portions were ok just a little messy. read more

Yes, this place is located pretty close to Center High School, so be prepared for the mobs of teenagers texting on their phones and being loud around 3 pm on school days! Funny thing is roughly 10 years ago, I used to be part of this mobs... minus the cell phones of course :-) I quite like this location though! Good portion sizes when compared to other Taco Bells serving identical items. Prices are the best at this location too, as you don't get the "freeway" prices that lack the "why pay more menu." I'm a huge fan of the drive through! This Taco Bell has to have the fastest drive through of all the ones I have been to! read more

Just went through the drive thru and they forgot one of my orders AGAIN. This has happened multiple times even though the worker said everything is in the bag. WORST DRIVE THRU EVER!! read more

Bought 4 tacos and it came up to $11.38. Gave the clerk $20.38. She looked at us and asked us if it was 38 cents. Really????? Then when we asked after getting our food if there was hot sauce in the bag she asked someone and they said yes. There was none. Won't be going back any time soon. read more

I called to ask about something on my doordash order and the lady who answered the phone was completely rude and unprofessional

Gotta have some of the dumbest rules in place. You can't order specific items in person, you can only order them online otherwise they won't make it. Yet, you can literally pull out your phone, in front of them, and place the order online and they'll make it; but wait! Once you do that, you can ONLY pick up the item you literally just placed on order for online, in front of them, if you go through the drive-thru. What kind of backwards management is that? read more

I realize I'm writing a review for taco bell, but I feel this specific location deserves recognition. They consistently are so friendly and the presentation of the food (taco supremes especially.) keep up the great work! read more