I previously had a raving review for this location however after dealing with "one of the managers" today around 1pm I'm definitely changing my review. Im a Dasher and each time I go into the Taco Bell at 360 Howe road Akron Ohio 44221, you don't get acknowledged. They do not acknowledge customers, even ones standing at the register. After multiple times of being in there to pick up orders and not getting acknowledged at all and having to holler for somebody; today I finally asked the lady I saw if she was a manager and she said she was "one of the managers", I told her I said it would be really nice if you could at least acknowledge the people when they're at the counter. She said "well your doordash right?" I said yes that's correct she said "well if your order was ready it would be on the shelf, we don't HAVE acknowledge Doordashers AT ALL"! I said but I'm also a customer and I deserve that acknowledgment and she said well we don't acknowledge doordashers and walked away, lovely she repeated it twice. That behavior, especially coming from a manager is exceptionally unacceptable and need to learn how to be respectful of anybody regardless of their delivery drivers or regular customers! However the lady at the drive-thru is always wonderful!! read more

Food was decent. Except the menu didn't match the online menu- not big deal. But I asked for no sour cream since my bf is allergic; it's on the receipt. Yet he bites into his burrito, and lo and behold, sour cream, and a whole bunch right at the end. Like do you not know how to make a burrito? And the guy taking my order started out nice, but got an attitude when I confused the online menu with their menu. Honestly, might just find a different Taco Bell in the area. Edit: finished my drink to see nasty strawberry. Smh had to take my star back. read more

Taco Bell - Just finished my drink.. wtf - Fast Food Near Me - Cuyahoga Falls, Ohio

The little dippers are one of my favorite Taco Bell items! BUT the lady at the drive thru window? I could do without her bad attitude and dirty looks honestly. She didn't bother asking which sauce I wanted and just gave me the chipotle ranch. Gave me a quarter of the way filled cheese dipper for the chips as well and a flat soda. Safe to say, after interacting with HER, I'll be avoiding this location as my routine Taco Bell stop. Idk who ruined her night but it shows through her lack of customer service and just basic decency. read more

Taco Bell - Fast Food Near Me - Cuyahoga Falls, Ohio

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Amazing service! Ordered 12 tacos and a crunch wrap and received an absolutely abominable amount of sauce. Thank you guys so much and have a wonderful night! read more

Taco Bell - Fast Food Near Me - Cuyahoga Falls, Ohio

Good combo boxes. But the cinnamon twists are normally good, but the ones today had very little cinnamon sugar and they tasted bitter, maybe old oil? Sacrifice quality to save that profit. read more

Rude staff and received no food. Waited over 20 minutes in drive thru and for mobile order that we never received

Placed a DoorDash order, pretty simple tacos, nachos and a drink. Less than 10 minutes, they cancel it because "the order can't be fulfilled". Generic response from a generic fast food restaurant. This isn't surprising, running through Reddit, it's a norm for them. read more

Customer Service was great. Gentleman at the window very helpful!. Order was correct and the food was hot. Much better experience this time around read more

Was trying the new grilled cheese nachos and it was just thrown in a box and it was a child's portion in a huge Mexican pizza box.

Nobody working here or the one at Graham Road and Hudson Drive this morning. This is the third time in the last two weeks for this location. Maybe you should have less breakfast commercials if no one can get breakfast. read more

Got there at 11:45 am. Apparently they only care about the drive thru. I went in and no one came to the counter it even acknowledged me. I waited two minutes and left. I guess only the drive thru matters. read more

If you have 25+ minutes to spare waiting in line (while the drive thru is built so you can't escape) then it's fine if you want a rude employee to give you half your food. But hey, if quesadillas that are cold in the middle is appetizing to you then this is your place. I suggest driving the mile or two to swensons! read more

I love taco bell..... but this was nasty AF! They literally gave me like two strands of chicken and when I complained, they made it seem like I was asking too much of them. They did give me a side of chicken, but it was disgusting. Tasted like it was going bad and I could not eat it. There was fighting going on in the kitchen and not one employee was polite of happy at all. Clearly they do not care what they give their customers. I just dont get how tf you mess up your job if you work at taco bell?!? Im not even going to complain about the nasty ass chicken after I was already up there once complaining about the lack of chicken, too much. I'll chalk up my 20$ just want to get out of this atmosphere. It's a sad day when I am not happy about eating taco bell :( read more

Taco Bell - Wheres the meat?!? - Fast Food Near Me - Cuyahoga Falls, Ohio

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Once again...total failure...no meat in one of our tacos AND they forgot to give me my small pop...Done with this Taco Bell.

One of the workers put soap in my husband's drink. What kind of sick person does that? We called the manager, and she said that they did not have any soap, and she did not care. read more

I went to this taco Bell location on Monday March 4th. I ordered a burrito and a mountain dew. My wife also ordered a burrito and a diet mountain dew. When we got to the pickup window the burritos came out first and we are greeted with a smile. The diet mountain dew came out next and then there was a delay in getting the regular mountain dew. The manager angrily handed the mountain dew to the person at the window and they handed it to me. It was about 10 minutes before I was able to start eating. My wife's food and drink we're just fine however when I took a drink of my mountain dew I found that it was filled with some sort of cleaner. It was a chemical that immediately made my stomach queasy. it had a harsh chemical taste. My wife even tried it and agreed that it was a harsh chemical taste. I called back to the taco Bell and talked to the manager. The manager said that she did not care and basically told me to f off. I then called the corporate headquarters and they stated that they would call me back right away as soon as they talked to the branch that gave out the cup of chemicals instead of mountain dew. I never did receive a call back or an explanation. I have told several people about my experience and they have reported similar experiences at this taco Bell as well as the McDonald's and Burger King. They have reported that most of the employees at these locations are African-American and 10 to Target white people with drinks spiked with cleaners chemicals and soaps. I would advise anyone to be highly cautious of ordering any kind of food from these restaurants on Howe Road. read more

Been here countless times seeing how they are the ONLY taco bell in the area. Still EVERY TIME they forget at least 2 things that I ordered. Just a reminder to completely check your bag before leaving this taco bell. I'm not sure how their memory can be that bad but at least it's consistent... read more

Very good I recommend this place the music is very ghetto but other than that its great!!!

Empoyees super loud... music playing is ghetto horrible.. food... well. Its taco bell.. owner needs to visit in the evening.. pop in and have a seat and view the horseplay.. read more

If zombies were attacking and I were starving and they were open, I'd have to think about it. My taco had nothing on it, I've seen more meat on a newborn than what was on my taco. I waited in the drive thru for 15 mins when they only had 2 customers in the lobby, and they sounded like I was intruding on their time on the drive thru intercom. read more

Every time I go to the drive thru and get home , something is missing.Its time I quit going there, The chips were missing, and I called and she laughed and said that happens all the time. What is wrong with these people when they take your order. Seems like they could care less. The money that I spent and didnt get should be taken out of their pay. Bet they would be more careful. read more

this taco bell has left my tummy thoroughly satisfied and my every desire completed.. great customer service, precision, and accuracy. fresh and delicious. 10 Stars Congrats How Ave Taco Bell read more

Taco Bell - Fast Food Near Me - Cuyahoga Falls, Ohio

Terrible. I stopped in for breakfast while out running errands, I should have known something was wrong when both Burger King and McDonalds were busy but no one was at Taco Bell. I ordered a Country Am Crunchwrap. The taste was okay but the ingredients were improperly distributed with all the gravy on one side and a big lump of semi-melted shredded cheese on the other. I can't believe how poorly made my breakfast was when they clearly weren't pressed for time. I would have gladly waited more than 45 seconds if it meant my food would have been made correctly. read more

Frequently forget items and are rude to customers. On several occasions my burritos have had missing or incorrect ingredients. Yesterday I got a half pound potato burrito and they left off the potatoes... Go anywhere else. read more