This is Farmington Hills/West Bloomfield, supposedly upper middle class area You'd think you're in a Taco Bell in Detroit going here. I've only met maybe 2 workers here who in the last 7 years have had good customer service professional behaviors. Loaf the time the drive through isn't open, the food prep is just terrible and the service is also terrible. read more

This place is the worst. I was in the drive through line 15 min before I got to order, and then I was waiting for more than 20 min after I ordered and I still wasn't at the window. 2 cars were served and left the window in the entire 35 min I sat there. I watched 13 people leave the DT line before I got to the window. I was the 14th to leave (after I ordered) because it was taking so long. And no one can come to say that they are short staffed. As I passed the window, 4 people were standing around the window area, and not doing anything. This is the worst TB location in Oakland county, and hope all of the people standing in the window doing nothing either lose their jobs or that they started making the food, and now have to at least pay for the meal I ordered and left. read more

I put pay at counter and I been standing here waiting for 20+ min to pay while everyone els gets their food.

Horrible The Mexican pizzaI ordered had what looked to be canned stewed tomatoes on it. Even worse than it sounds turn around grab a bag of Doritos just don't do it! read more

Taco Bell - Yuck! - Fast Food Near Me - Farmington Hills, Michigan

We decided to fill our starving body's when the gruesome lady talking at the drive through told us there closed. This came as a shock to us because the website says OPEN TILL 3:00 AM. Because of this you will never see me at Taco Bell again. If I could give zero stars, I would bcause I didn't even get to try it. read more

I came over here at 1 am to pick my mobile order up - mind you this place is "open" until a minimum 2 am, and "shaneekwa" told me to come pick my food up tomorrow. Go ahead and read that again, the girl told me to pick my food up from tonight, tomorrow. I had to clarify multiple times because clearly there was staff back there, they just decided it was time to stop making food. I also have a video recording of these brain dead people telling me this. The"manager" Justin Wilson came on saying they were closed for the night. I asked why, he said they were short staffed. There was clearly multiple people in that building, he said he was not going to be making food because he was the only person there. This place is an absolute joke. Their staff are clowns. I can't not say enough negative things about the experience coming through here and to think - they can't make tacos- leads me to believe the best option is to be Walmart door greeters with their kindergarten education. read more

Absolute worst customer service. Every time I order I'm waiting for an hour (literally!) for my food. Manager doesn't care and either does staff. Rudest staff. Slowest people ever. read more

Horrible service. Lost my order, then became confrontational when I asked for help. They were also confrontational with the customer in front of me. I won't be back, just unbelievable. read more

It low-key deserves a better score. They have really good food. They just need to work a little faster have more nacho fries ready and don't mess up at night at night is when they're busy so they kind of tend to mess up but that's reasonable but they need to fix other than that. It is so good. I love them. I love all the nice people that work there and I really wanna eat more of it. read more

The new "crispy chicken" tacos and burritos are anything but crispy. No veggies as pictured on the television commercials - just some grey chicken bits and some cheese. These tacos are awful. Shame on these managers for serving this glop and shame on Taco Bell for advertising something fresh looking that is not even close to what they're serving. I will never go back. read more

Willy is the greatest employee of all time, we cane in as the TB was closing and he had the best attitude, very nice, respectful, handsome, joyful guy i've met in a while he put me in such a jovial mood!! read more

Very rude and lazy people working. Extremely slow service and a dirty place. After a long wait the quesadillas were completely burnt.

The store is filthy and the employees are incapable of making orders correctly and including all the items you ordered in the bag. It has been like this for such a long time I blame poor management and ownership. The food is average when they make it correctly and you actually get what you paid for. It's so bad the store should be shut down. read more

Fast food that is best after a night of heavy drinking or just when the munchies kick in.

Solid and quick service staff is kinda quiet so customer service was okay not Amazing but they speed of getting my order done was great

Service was very slow. Food was totally unhealthy, processed but cheap. I will not eat Taco Bell if it wasn't for my husband and his late night cravings. The cashier gave us a free slushy while we waited patiently for our order. Great service! The dining area needs to be kept clean. If there are not so many people working at this location, I completely understand. My review is kind of bias because I prefer to eat a healthier taco in other restaurants even if I have to pay more. read more

Taco Bell - Fast Food Near Me - Farmington Hills, Michigan

worst experience with fast food ever . my friend went and ordered our order , she waited over an hour for the food . i'm not usually pushy on wait time cause i understand and i've been in the food industry before . but that was absolutely ridiculous . on top of that ridiculous wait , THE ORDER WAS WRONG !! my sister got two cheese roll ups and chips and cheese but none of that came . we also ordered three cinnamon twists but only one came . i ordered the cantina chicken bowl but it looked like everything was just thrown in there while their eyes were closed . and it was missing my beans , cabbage , and it was full of tomatoes (i didn't order any) and my mango brisk tea was so so watered down it was absolutely disgusting . please do not go here !!! read more

This Taco Bell really needs to do better. Their drive through is never open, and they close early randomly. Order with caution from here. Quality is better at other Taco Bells. read more

Save time and run from this place. Nobody takes your order anymore. If you are paying with cash you will be waiting for about 10 minutes until someone walks up to you. Time is valuable. Thats why its fast food. Run , thank me later read more

Used the drive through. Got my order and the bag smelled like cheap cologne. Got home and my food tasted like cheap cologne. I called, not to complain but to tell the manager that the food handlers should wash their hands or not wear perfume or cologne. The manager was rude, told me it was impossible for cologne to be on the food and said I could come back but there was nothing she would do. She just lost a customer and earned the restaurant a bad review. read more

One of the fastest Taco Bell's I've been to! I did a mobil order and everything was ready and correct. Food was very good. Only thing there could have been more sour cream on the nacho bell grande since I ordered double sour cream. I was happy to see staff were wearing masks properly and wearing gloves. read more

The fastest taco bell I've been to yet! The good was absolutely delicious! All food was fresh which is a plus! Taco bell is notorious for forgetting items or screwing them up, but this taco bell was on point! read more

Just pulled out of the drive thru at 1246am. Store closes at 2am...tonight...Fri. When I arrived at the speaker, there was no response. I said "Hello?" Response was then...."We out of food for tonight." Why are they open? Trying to understand. Smdh read more

Update your doordash time. Says you're open till 1:30am and you're not. After 35 minutes doordash had to end up cancelling order, waste of doordash drivers time as well. read more

TERRIBLE taco bell. LAZY guys in their 20's who look stoned, always get the order wrong. They will serve you burritos that are hard as a brick. The food was so bad my pet wouldn't even eat it and she eats EVERYTHING. I called and they picked up the phone and hung up twice. This place should be shut down read more

I only review the men's bathroom in restaurants. This relatively small men's room has one urinal, on toilet and one sink. The stall door is positioned properly so you don't have to worry about looney loos peeking through the door gaps. It's as clean as you should expect from Taco Bell which is to say grime in the corners from dirty mops wielded by minimum wage workers that have no incentive to do better than minimum work. It has paper towels instead of an air hand dryer. That alone earns an extra star. All in all this restroom was about what you'd expect. Not great but definitely not disgusting. read more

If you're in the mood for a refreshing baja blast and a few loaded potato grillers at 2 am on a Saturday night, then this location is right for you. It might take longer than expected depending on the time you arrive but it will be well worth the wait. My food is always hot and fresh and I have received freebies when waiting for an extended length of time. I have been living in this area for 9 years and this is THE go-to taco bell for those late night cravings. read more

Wow not sure how a fast food location can mess up a couple of tacos but this location apparently can. Two broken tacos ended up in my to go bag. Service was slow and location is dirty. Wow, won't be back in this Taco Bell. read more

Good! Fast friendly service. 2nd shortest review ever! CAMPAIGN!!! Bring back the chili-cheese burrito! read more

Just went to order food here and they would not take my hundred dollar bill as payment because they refused to get me change so I guess money isn't what they accept maybe if I had 100 doll hairs they would've sold me the food read more

Pulled up to the drive-through and was told that they were temporarily closed because of shortage of employees... LOLL. I don't understand why it would take more than one employee to serve me a small pop. read more

SLOW!!! The food is good, but seriously I don't understand why visiting a taco bell over the last couple of years results in excruciating long waits for food. I visited this location around 7pm at night. The drive thru line was wrapped around the corner. There was no wait inside, so I parked the car and went inside to order. I placed my order right away, and then I WAITED........and WAITED.....and WAITED....some more. Finally after 12 minutes my "Fast food" order was ready. Apparently, "fast food" isn't what it means at Taco Bell and that every car in the drive thru takes precedence over any customer in the dining area. RIDICULOUS. I can honestly say that SLOW SERVICE appears to be a taco bell trend across its' stores and I would visit more often if not for the slowness of the service. read more

First time I've ever done this but the utter disregard for the quality of the food they serve their customers compelled me to. I was gonna write a long review but I'm not like that. Just get your s*** together. read more

Horrible place...drive through Lines are always long, they mess up the orders, and the inside is dirty.

This was without a doubt, the worst Taco Bell I've ever been to. First off, I'm aware it's Taco Bell, I'm not expecting 5 star service. But if this happens to be your occupation, respect is still required. When approaching, all the lights were off to make it seem as if they were closed. But they most definitely weren't, this was just some lazy employees hoping no one would stop by. I had asked if I could get no rice in my burrito and the response was, "you can't do that". Ok, weird. Why can all the other Taco Bells I've been to do that? After we placed our order, we went up to the window and the cashier said, "can you guys not have such a complicated order next time?". Listen dude, can you not apply for a job that actually requires working next time?!? Best part, our order was completely wrong when we got home. Absolutely terrible service. read more

Worst experience here ever and I've had a few bad ones. Pulled into the drive through, a couple cars in front of me. Order, everything seemed fine. Then I wait; I'm in line for over 10 minutes. The car in front of me leaves without getting their order. When I FINALLY get to the window, there isn't an 'I'm sorry fir6 the wait' or anything. Just a "what did you have?" I was never asked if I wanted any sauce or anything. Never apologized to, just take my money, give me my food and get me out of there. The food was luke warm at best. It must have been sitting there for most of the time I was waiting in line. They have NO regard to customer service at this location. I will be going OUT of my way from now on. read more

I visited the drive thru this morning and Carrie was the girl who took care of me. She was very sweet and patient as breakfast here today was a first for me. Food was good, order was right, prompt and her attitude was great. I will definately come back. read more

I feel like it is my civic duty to review every Taco Bell I've ever eaten at and give every one of them a five (unless something went terribly wrong). I eat at this Taco Bell once or twice a week. The lobby is usually pretty busy at lunch and the drive-through can be as well, but the staff is friendly and gets me through the line quickly. The food is standard for a Taco Bell, except I feel like they make the burritos smaller here than at other places. Whatever, it is still delicious. By the way, the drive through has an awesome sign that says " DUCK: Clearance 14 feet". It is little things like that, plus fattening ingredients that make me love Taco Bell. read more

This is the slowest drive through. There were 2 cars in front of me. When I got done ordering, I waited 8 minutes for the car 2 in front of me to get their food. 8 minutes in a drive through? the car directly in front of me got their food right away and I ended up getting my food immediately. I guess after 8 minutes, I would expect my food to come out right away anyway... read more

Worst staff ever, very dirty location. Service (if you could call it that) is so slow. I never post reviews, but I was appalled at how terrible nd rude their workers are. Fast food shouldn't take a half hour if you're the only one in the store. Corporate really needs to look at this place, I doubt it would pass any inspection. read more