I genuinely don't know how this place manages to mess up every single thing about a simple order. I waited an absurd amount of time for food that clearly wasn't even mine, because when I got it, half the items were wrong or missing entirely. It's like no one bothered to check the order before handing it out. On top of that, they didn't even include basic things like silverware--so even the stuff I could eat turned into a hassle. What exactly is taking so long back there if accuracy and completeness aren't priorities? If you're looking for slow service, wrong food, and zero attention to detail, this is your spot. Otherwise, save yourself the frustration and go literally anywhere else. read more

I am fairly regular customer at this Taco Bell location at night. The night manager is EXTREMELY rude and unhinged. Their dining room closes at 11PM. I arrived at 10:40PM and ordered a meal to dine in. My food was ready at 10:50PM. Upon getting the food, I sat down to dine and was minding my own business, when about 5 minutes later the night manager literally began BARKING at customers to get out. Not making this up. He kept on harassing paying customers with no sense of decency or professionalism whatsoever. I will give his main store manager a chance to correct or terminate him. If that does not happen, will go to corporate. Paying customers simply cannot be treated this way and such rude behavior by staff cannot be tolerated. read more

Taco Bell is Taco Bell love Taco Bell and with like any other review I posted for Hastings super friendly staff!

The service sucks! My DoorDasher had to stand and wait 35 minutes for my order, while these morons only helped the drive thru!

Horrible customer service. They spit in my food and wouldn't let me inside even tho the place was meant to be open still.

very slow service . hardly any meat or anything else.never go there again. cottage grove store is way way better.

Amar and Arthur did a great job with the mad rush from 11:00-midnight today!! Great guys working! read more

Me and two of my friends went at 12:40 am when it closed at 1 am on wednesday the 22nd. we pulled up and waited a couple minutes to even hear anything from anyone in the drive thru. when she finally came over the speaker this older woman it sounded like said "what do you want we only have beans". first of all, that's ridiculous for taco bell to only have beans. second of all the customer service is disgusting! we argued back and forth and she continued to be rude and told us to leave and never come back. extremely disappointed. read more

Came here when the hours state that they are open until 1 there is someone inside and their car is parked backwards in front of the drive through. Tried calling the store and the guy stood in the window looked at me and hung up the phone. read more

Don't even bother going to this location. I went there just to get my 5 year old daughter dinner for the night with my boyfriend and the 2 employees that were there that night (a couple weeks ago) were EXTREMELY rude to us. Yelled at us through the drive thru speaker and at the window. All cause we couldn't hear them on what choice of meat for a taco. And my boyfriend asked the guy at the window 3x "is this good customer service?" And the guy had nothing to say and never once apologized while the female in the back was blaming their behavior on not having a break all day. Like that's our fault?! We were there just to get my child food. Never have had that bad of customer service before. Never will go back. read more

Worst customer service I've ever experienced in my life! The manager not only screwed up our order, but refused to fix our order. Also, she wouldn't let us pay for (or have) our 2nd order. She even had the audacity to call my significant other an a$$hole (which was just one of the profanities she was BARKING at us). There had to be 5-10 cars behind us in line too! Needless to say I hope she doesn't have a job working with people directly anymore. read more

Food is ok, but if you want hot sauce, DO NOT go through the drive thru. Joe Pesci voice: They f you in the drive thru! Got the 3 Taco meal (over priced) and the drive thru worker gave me 2 hot sauces. Good help is hard to find. read more

I used to be really happy with this location, but on pulast visit we were given soft tacos with stale, rock hair shells. One of the others had a slimy wet spot that resembled spit. I have always been polite and courteous to the employees, so I don't know why this happened. The manager is very rude no matter how kind you are. Not to mention that unless you preorder on the app they will not allow you to order in the drive thru or in store. Overall, unless you want to be screamed at and/or your food be tampered with - skip this location read more

The food i got was horrible and tasted like chemicals. The lady taking my order was extremely rude. Do not recommend

To be honest... I never the time out of my day to write Yelp reviews. But this Taco Bell needed a lot of attention. If I could give zero stars I would. The worker at Taco Bell made sexist comments directed at me. He looked to be middle aged no name tag who knows if he actually worked there. Smelt like shit. And forgot our straws. His Left eyes seems to be bigger than his right. Back on track to the sexist comment. He almost made it seem like he was a pedo. ABSOLUTELY UNACCEPTABLE. read more

We went here after a long day of fishing. All 4 of us guys were super excited they were open late night as we love taco bell and we were starving. We called ahead to make sure the restaurant was open as we wanted to sit and eat our food. We go there and walked up to the door only to have it locked as we got to the door. The employee says to us drive thru only and walks away. So we get back in our vehicle and go through the drive thru. We each ordered quite a bit of food. We got our drinks but it was mainly ice, and not much soda.. When we ordered we all asked for different sauces. Our order came out and we pulled off as there were 3-4 cars behind us and we did not want those folks to have to wait! We opened our bags to find that not only were our orders incorrect, but we had no sauces or napkins. We pulled back around and waited for like 30 minutes or so behind a few cars. When we finally make it up to the window we tell the lady our orders were wrong, and we did not get sauce or napkins. She gave us this glare like fuck you guys for making me work. We also asked that we get refills for our drinks, and we got a second glare from her. After about a 15-20 minute wait we got our food and drinks. We pulled off to eat our food to find it was not really even warm... We threw away $60 + worth food and went to McDonald's instead. We went 10 miles out of our way to get this food! We will not return to this location ever again! I love Taco Bell, but can not believe we were treated like this! If I could give you - 5 stars I would! read more

bad customer service! I went there for breakfast and ordered a bacon crunch-wrap and a bacon burrito. It says on the receipt that I was supposed to be getting both as bacon but the wrap came in sausage. I drove from my home back to taco bell still in a good mood, I asked the worker how her day was and once I told her I was given the wrong food her mood completely changed. Her tone went monotone and told me to just pull up and park and they'd bring it out to me. I brought my receipt and offered to show her it but she didn't want to see, she came out to my car and handed my food to me and said, " Be more clear next time, thanks" and walked away. I couldn't have been more shocked by her actions. I am very disappointed. It says it was Stephanie S was her name read more

Its taco bell you cant expect much! However, I do expect for the team to be courteous and respectful. Sometimes I have visited this location and some of the staff say some of the most inappropriate things! It's ridiculous how many don't have common sense anymore. But if you ask for hot sauce or any other side condiment make sure you check your bag for all items---As turning around to go back to get the item they forgot would be a waste of your energy, time, and GAS! ~Lyn.B read more

The food was amazing. I personally enjoyed it. I got the nacho frie supreme. For only 2.50 it was great. The only thing wrong with it was the size. read more

The service was great. I'm mostly just writing this because the guy at the drive through was very friendly and enthusiastic about his work. I don't know his name but he has a Marilyn Manson tattoo on his arm. I was more likely to donate to the charity campaign they had going due to the good mood of the employee taking my order which ethically doesn't make sense but hey, that's life. read more

Worst place in town! Every time the food is obviously been sitting there all day then served do not go there!

Okay the workers at this taco bell have way to much fun with their job. I was surprised by the voice the came over the drive up speaker. It sounded like some type of Darth Vader from star wars. I must say it did make me laugh. Not only did the place look clean on the inside from what I could see from my car, but all the employees were dressed like they all just got new uniforms and were happy to be working. I only can give them a 3 star rating because, it is just taco bell....not fine dinning... read more

4 stars because it's just fast food, like somebody else said, you can't expect fine dining. However, the service at this Taco Bell location is awesome! The employees are friendly. I even gave a tip to one of the employees because she was so kind. read more

Closed for the summer. Renovations in progress. No estimated open date. Sad taco. : ((

My husband and I love the customer service at this location! We have gone only threw drive threw and every single time have been provided outstanding service! Great employees!!!! read more

um this service was one of the worst i have seen. definitely do not recommend. i went through the drive thru today and told the worker that i have 7 people in the car so it might take a while, we continued to order and we could hear them talking badly about us. we got up to the window and she wouldn't make eye contact with us, i told her to have some better customer service and left. after i left i found that every one of our orders was wrong. so annoyed, do not visit this taco bell. read more

being a big chain resturant its all about the people who work there that decide its fate. i know some of the people who work there and they are nice and try as hard as they can to make this taco bell work. read more