Very helpful with ordering my luxe box at the correct location! I had to cancel my order at the incorrect location which was very easy on the app. Our orders were fast and accurate! read more

donny is super cool and the goat. my food was messed up but he DID NOT make it. donny's service is a true delight and he lights up the room. read more

Taco Bell - Fast Food Near Me - Jeffersontown, Kentucky

Literally probably one of the worst Taco Bell's in Louisville. After the 4th tim3 of them forgetting complete meals from our order, only in 2026 I called to get a refund and they refuse to refund my card without going back in. If you actually like getting what you pay for, go elsewhere read more

I asked for a soft taco supreme and was given what is essentially a lump of dried out cheese and some chicken. That is all. No supreme about it. read more

Taco Bell - Fast Food Near Me - Jeffersontown, Kentucky

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This Taco Bell has improved since they reopened after their remodel.  When it first opened it was chaotic and completely underwhelming, and even maddening because I don't they had gotten their shit together after being closed for so long. Not long after they reopened came COVID-19.  As we all know the world stopped and everyone - literally everyone - had to reevaluate things.   It may sound crazy, but I think COVID helped this location.  They quickly adopted their drive-thru strategy to one that worked VERY well and very speedily.  In my experience their drive-thru delivery times improved dramastically (yea, I made that word up).  Of course, they didn't have to worry about dine-in customers, but their process and their COVID precautions  were spot on.  There was no contact as they handed a bin out to collect your payment and to delivery your food.  Plexiglass covered a part of the drive-thru window to reduce exposure, and your order was sealed once it was prepared and ready for delivery.   I have to give them a High-Five for everything they did to adapt to COVID. Now that the dining room is open again I see those precautions still in place inside.  Plexiglass protectors in front of the registers, closed tables to allow for social distancing, and no common-area condiments, while inconvenient, are a part of keeping people dining in while also keeping them safe. When I said that COVID may have helped this location, I didn't mean just the improved drive-thru, but the inside as well.  They've got their self-order kiosk (which I will never, ever, ever, ever, ever, ever, ever use), but the employees seem to be more pleasant.  Maybe it's because the dining room IS open now, or because things are improving, but the staff I encountered seemed happy and more interested. The dining room was very clean (then again they are at limited capacity) and I was pleasantly surprised at how clean the drink station was. On my last visit I walked into a mostly empty dining room and right up to the register to place my order.  (Yea, self-order kiosk which I will never, ever, ever, ever, ever, ever, ever use....walked right past it).  I placed the order quickly, paid, got my drink and by the time I got to my table my order was ready.  I haven't seen that kind of service time at Taco Bell in ages, and I was impressed.  My food was hot, the order was accurate, and I think it tasted exceptionally good because I wasn't eating it in my car or after having to drive 15 minutes back home to eat lukewarm lunch.  I didn't realize how much I'd missed sitting in a Taco Bell dining room and eating a taco shell that was actually crunchy. Thanks for changing -- and improving -- with the times. read more

Taco Bell - a man sitting at a table in a restaurant - Fast Food Near Me - Jeffersontown, Kentucky

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VERY VERY disappoointed with the service and quality of food served at Taco Bell on Taylorsville Rd, Near Hurstborne Lane (in J-Town)! DO NOT plan to return. Went through drive through to order for family (large order 12 pack tacos box, bean burritos, aardvark other food) I was shocked to see the MEDIOCRE portions. All the Tacos were the same when I got home to give to family. Even had a brief tiff at drive-thru about wanted more than a "handful" of sauces. I was told they limit sauces. I explained that even if given 1 sauce per items that would be at least 15 packets. Look at the pictures and you be the judge on appropriateness of quality. read more

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When you order at Taco Bell, it's good. If you order take out, check your order! We were missing several items and the delivery driver sat in our drivers forever before bringing our food. Our food was cold and we ended up throwing it all away read more

We just got home and found they shorted us half our order, including my kids entire meal. I would have called their complaint line but they gave us no receipt and when I called the guy answered the phone with just "hey". When I asked for a manager and was put on hold For fifteen minutes. Terrible service and they did not give us what we paid for. I won't be going back. read more

I ordered a box - I told them exactly what I wanted for each item, when I pulled over to check my food one item was wrong. I went back in line and got it fixed, I went home and seen two other items that were incorrect as well. I do not recommend this place, they don't answer the phone and I was very nice and understanding with the first mistake. I'm all the way home and I'm upset because I can't go all the way back to replace two additional items I've purchased. read more

Taco Bell - Beef Chalupa Cravings Box I asked for no sour cream or tomatoes (it has sour cream) - Fast Food Near Me - Jeffersontown, Kentucky

I went here and asked for a nacho grande + creamy jalapeno ranch sauce, a beefy 5 layer, and a steak quesadilla. I recieved two of the value menu nachos withoit the sauce i asked for and a cheese and beef burrito. read more

The one thing that hurts this business is how long you have to wait in the drive thru but that never bothers me because when I get to the window the employee is always apologetic and professional. There is a younger guy possibly even a teenager who always makes sure to apologize for the inconvenience and is very respectful which is RARE compared to his peers at other fast food businesses. My order is always correct and never messed up and the food is exactly what you'd expect from Taco Bell. I continue to come back here for the exceptional service primarily! read more

Extremely unreliable location. Half the time you come they won't be serving breakfast even at 9am and other times you sit in the drive through and they won't answer over the intercom. Recommend finding a different location unless you enjoy wasting time. read more

Taco Bell is Taco Bell, they actually have some of the better food, of Taco Bell's but the wait time is way to long, that is why I give 3 stars. If you want good, consistent Taco Bell Food go here, but make sure you have plenty of time to spend in the drive thru or dining in. All I have to say is SPEED IT UP!!!!!! read more

This has always been one of the most consistent Taco Bells. Service is always smooth and fast. Service is friendly. Restaurant is typically clean And inviting. Drive thru line usually flows smoothly and waits are not bad. My go to items are hard shell taco and bean burrito. Off the $1 menu a nice addition is the spicy tostada. Now that I'm writing this review I am hungry for bell. read more

Taco Bell - Fast Food Near Me - Jeffersontown, Kentucky

This place needs new management or shut down, every time I go here they always forget something and my most recent experience I asked for a cheesy potato griller and they gave me a fiesta potato bowl instead and that shit had old potatoes in it and my beef and rice burritos and my crunch wrap supreme were both cold and the tortilla shells we're old and hard... I recommend nobody ever go to this taco bell!!! It's disgusting read more

It's as good as you could expect from a fast food Mexican restaurant. The food is good, employees were friendly, service was fast. I had a very nice experience here. read more

Taco Bell - The lobby - Fast Food Near Me - Jeffersontown, Kentucky

This place always closes there inside early. They are always slow they are always rude and they never ever have anything right and the food is always half warm. read more

This is the slowest service I have ever experienced at a 'fast food' establishment. My husband stopped here tonite and it was 30 minutes to receive his order (10 minutes to be waited on while someone stood in front of him wiping trays). When I stopped in 2 months ago it was the same 30-35 minutes. This place is pathetic. read more

Consistantly the worst taco bell in the city. The drive thru time on average is about 15-20 minutes

We stopped by on May 13, 2019 around 3:30 pm. Ordered a large drink with the meal also got med drink with the nachos. We tasted the unsweetened tea and didn't think it tasted good. Took it back to counter and ask just to get my money back on tea and the clerk didn't want to do it. She said we have all kind of drinks over there. I told her we don't drink carbonated beverages. She said we have Gatorade. Told her we don't want Gatorade. We are dietetic and don't drink sugar. I finally got her to give me a $2 food item to make up for the drink. I shouldn't have to argue to he a couple of dollars back!wont go back read more

I mean it's Taco Bell sometimes they close early knew the closing manager for awhile he's no longer there. All in all it's a average establishment. read more

Pathetic! We often stop in after bowling just up the street at King Pin about 11pm on Monday's . Last week when we got there they said their systems just went down and it would be 10/20 min wait to reboot. So we left. This week they said they were changing the meat out and it would be 30/40 min. So we left. They need some new management here. Somethings wrong. read more

Was so excited to get some Taco Bell but when I arrived, someone at the drive through speaker said they were closed because their computer was down. It just seems like there would be some kind of back up plan. Shutting a whole restaurant down because the computer isn't working seems unnecessary. read more

Service was great. Food was good. The workers were very professional and friendly, and they were fast.

Whether you go inside or the drive thru, it's PAINFULLY SLOW SERVICE. Drive thru regularly takes over 20 minutes with 4 cars ahead. Once you're stuck in the line, you can't leave. Employees can be seen outside on their phone with a line FULL of people. For example...tonight I was stuck in the drive thru line for 52 minutes! People were shutting off their cars...I was tempted to drive over the curb and into the grass to get out of line. No apology no nothing! I will never go back! read more

OK, so posting a review on Taco Bell is pretty much a waste of time because everyone knows what every Taco Bell is like. This one is close to my home, so I stop by pretty frequently despite it having one big annoying problem.... The drive through is slow pretty much all the time. If you see more than one car in line at the drive through, move on. I have literally (and I know the meaning of the word literally) spent 45 minutes in the drive through with only 2 cars in front of me. The inside can be slow, too, but for some reason it never seems as bad as the drive through. read more

Absolutely atrocious service. Pulled in line to try the new breakfast at 9:50 a.m. I reached the order speaker at 10:00 a.m. and was told they are not serving breakfast today. The problem is there is no way to pull out of line - I was blocked in for another 15 minutes. Total of 25 minutes in line & there was no explanation. Tried calling the 800 line & was on hold for another 20 minutes - no agent. The food is terrible anyway & now the worst (non) service I have experienced. read more