If I could give zero stars I would. I ordered my food at 11:29 and it's 12:13 and still no food! This place is horrible in terms of customer service! read more

Ordered a crunch wrap supreme and there was barely any meat. Very thin and disappointing. Super frustrating when you're on a long road trip, grab drive thru and hit the road only to be shorted. read more

Taco Bell - Crunchwrap Supreme - Fast Food Near Me - Lathrop, California

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If i could give 0 i would! Ordered tacos with NO CHEESE, got them all with! Im lactose intolerant, i couldn't eat anything! This is a real thing, they need to listen to orders, there are people out there who have serious problems. I checked receipt after and saw not even one order had no cheese on it as option. Its like cashier Vincent didn't even listen to an order!! Never coming back! read more

Updated review. This place fucken sucks. Everytime I come here they're closed. Says online it closed at 8. I made my order around 7:25 pm. Got to the door and they say they're closed and can't make my food and have to go online to get my refund. Just shut this place down. It's horrible. read more

This Taco Bell must have the worlds most gifted employees. Every time we come here our food looks like a person with no motor skills or vision makes our food. I'd get better food from a lemonade stand in a homeless encampment!!! Thank God I'm drunk when I go there and I eat through the drive through or I'd be one pissed off Karen read more

Taco Bell - Who the hell makes food like this ? - Fast Food Near Me - Lathrop, California

if i was able to do 0 stars i would, food is great here but the SERVICE oh my god an older lady and a younger lady had helped us today and gosh they were the most disrespectful and RUDEST people i had ever met. I work in fast food so i know how frustrating it gets but i have never once treated someone how i was just treated here. Taco Bell do better. read more

Weekend Crew is absolutely trash; take forever and can't get orders right... I only make this post after 10 orders that none of came out right... also throw some sauces in there especially when ordered. read more

I make a online order and pay with my cc. I head over to the store which took me about 10 min. Once there I see no food ready on the mobile order section. I wait 10 min and go up to the register to ask about my order. The lady and the counter checks and tells me she has no orders for me. I show her my cc statement showing I paid. She reply's sorry I don't have an order for you maybe wait a little bit longer. I go outside for a minute and pull up my order info and go back in. At the register the lady says to the crew in back "it's that guy again". I show her my order number, and she still says "sorry no orders for you. You can wait a little longer and see if it comes in." She tells me it's not her stores fault, it's the apps fault. I call BS I used the Taco Bell app to order food at Taco Bell what's the difference! Long story short, I paid for food, I did not receive and waited over 30 + min. The staff were not helpful and rude. read more

We had a group of 7 not really hungry but just want to munch. Here i learn something new from one friend, a box of goodies, such as 4 tacos and 4 burritos or however many you like of each, and comes with drink i think. for only 10 bucks. . Well we requested the tacos to be soft tacos. Tacos were yum with some mild, fire sauce! However the cheese bean burritos were bland and after 3 bites i didn't want any more. Sure did filled us up since there was kids and adults mixed in the party. . It was a quick refresh and then back on the road trip to the city of angels. Fun little get away and def be back in LA soon for some more yummy goods! Thanks for reading and queso it up! read more

Passing through town and found this hidden gem. Tried something new called queserito steak burrito and was delicious! Clean restrooms and clean dining area! I rarely eat inside due to all restaurants being kinda dirty, but this Taco Bell was very clean! Decided to eat inside and so quiet and peaceful today . read more

If I could leave 0 stars, I would. First of all, every single time I order a burrito from there it NEVER comes warm. Like at all. I get all the way home to open up a cold burrito with the cheese not even melted. The last time I went, I decided to check the burrito while I was in the drive through and surprise, it was cold. I waited for the manager to come to the window and I said "hey can you guys please steam this?" And he just snatched my food and didn't say a word. He gave it back to me again without a single word, not even a fake "I'm sorry" read more

This place is absolutely disgusting. Food is nasty. Worst location I've ever been too. Staff is rude as hell and you can tell they hate their job. read more

One of the worst by far customer service ever. They make you order mobile app after 9 o'clock. If you're on your lunch break and then the area don't bother because all they do is sit around. Four people are working for sitting around at all times. So if your in a rush or on your lunch break and use the app . You won't get your food in time. read more

If I could rate 0 stars I would. Horrible service! Ordered ahead on the mobile app and yet waited over 30 minutes just to be told the order was not received on their end. No communication from the workers. Was on my lunch break hence why I ordered ahead and still waited WAYYYY longer than I should've. While waiting I heard multiple complaints from other customers who got their orders wrong. The order was shown multiple times to the workers and still no one did anything about it. For some reason they didn't get my order in their system. I get that happens but they could've addressed the situation sooner instead of having me wait and walk out empty handed. Couldn't even get my refund. Needed to be processed through the app. Corporate was definitely called. WOULD NOT RECOMMEND!! read more

Cameron doesn't work here anymore and now it's falling apart. I made a mobile order and a majority of it was wrong. Icee machine not working. Out of sauces. Couldn't even give me a refund or anything in replace. Won't be back. Terrible customer service and what I got wasn't what I ordered. read more

I just went through the drive-through, order me a power bowl double chicken.... As soon as I get to work I find out no fork was given to me at least I have napkins to wipe my hands after I used them. read more

This Taco Bell sucks, my dog hates people but would still give better service then the workers here. This tacobell is fugly trash and gross. It's dirty, flies everywhere! Also can we talk about how sloppy they made my food after waiting 30 minutes????! WHAT RUSH WERE THEY IN? read more

Taco Bell - Sloppy!! What rush were they in?! WE WENT INTO DINE. - Fast Food Near Me - Lathrop, California

This taco bell used to have a good reputation but lately they either forget parts of orders or they leave ingredients on that I have asked to take off read more

This is by far the Worse Taco Bell I've ever been to. I've been telling myself that I had to write this review for a long time & the time has come to where I can't be silent any longer..... the customer service at this location is Disgraceful!! They don't care about getting your order correct & when brought to their attention they give you attitude at the idea of fixing the mistake They Made! I've given this location a number of chances & I can honestly say that ever time I've been disappointed! read more

I swear the employees here be making up their own hours. Came here recently multiple times during the open hours that they have listed and were closed every single time. I've seen employees in the restaurant with the drive thru blocked off and the doors locked around 5-6pm. How do you expect to get any business if you guys close whenever you want? It's ridiculous. Might as well shut this location down since y'all are never open. Big 0/10 read more

Crunchwrap supreme thinner than a pancake. Practically nothing inside. They need new training. Never go there.

Very disappointed yet again at this Taco Bell location. I keep making the mistake of giving this particular Taco Bell location a "last chance" but today was really it. Aside from the girl being rude at the window and assuring me my order was correct, this Taco Bell got my order wrong and the meat in the items I ordered for my family was non existent. Stay away from this location. You can get better food and service at other nearby locations. read more

Keeping getting things I don't order, and they repeat back what I said! So I don't get it?! Guess I'll skip this place for a few months!

I usually dont post reviews but this place got me pissed off so many times , They need updated the hours , every time I go there between 7-8pm they are always close. read more

If I could give this place zero stars I would. Came with with six people. Everyone got a combo order it took almost an hour to finish the order. We sat and watched several people and cars get their order before we did. There was also no one at the register until a nice young lady came. She clocked in and checked on our order and got on making it. read more

Went here Saturday night at 9pm. They were closed. 5 cars in the parking lot. Employees inside with the lights low. Went Thursday night at 7:45pm signs blocked the drive thru and the employees were heading out. They are always closed. read more

Such a bad Service, order 3$5 box, and put all order in 1 bag with the rest of the orders and mess up. Manager said, they mess up due to short staff. That's bullshit!! read more

First how do you run a business that only takes cash? Unheard of at a fast food restaurant. Second the girl at window was rude didn't give me what I asked for and then my chips where not in the bag and very few less then half a container of cheese which by the way was enough for the six chips in the bag. Lathrop California Taco Bell is constantly get orders wrong sorry presentation of what is ordered. I love Taco Bell but I will go to Tracy California before I go back to Lathrop California Taco Bell! This will be my Yelp read more

Stay away from this place food is trash the store got remodeled and it's also trash I've giving this Taco Bell so many chances and every time it disappoints-I don't know what happen to it but it is garbage the food is old cold and not good the workers hate their jobs no smile no customer service - save your money and go somewhere else you come to eat here trust you will be unsatisfied- if I could put a negative star I would don't go to this lathrop location read more

Worst Taco Bell I've ever been to. Food is always so cold and they continuously mess up my order. Chalupa: disgusting, 20% smaller than they used to be, very empty with almost no filling and they use a different tortilla wrap that is rock hard and taste so bad. Cheesy bean and cheese burrito: 20% smaller with less filling. Cheesy Gordita crunch: different tortilla wrap and less filling. All the food was cold and had very little filling. Never going back. The best part of my meal was the Baja blast. Everything else sucks. I miss how Taco Bell used to be. It was my favorite fast food restaurant. read more

This is the worst Taco Bell we have ever stopped at. We all already have low expectations anyway. Bathrooms have not seen a cleaning rag, mop or disinfectant since they opened. It was far from busy and the garbage was falling on the floor, there is definable no pride in ownership or management. Will never stop here again. read more

Taco Bell - Dirties Taco Bell ever - Fast Food Near Me - Lathrop, California

Sure the dècor may be dated and the surounding area my look like a truck stop but this aging TB has heart! We come here fairly regularly and tend to dine in rather than take out. Recently a delicious looking breakfast menu was added and I was SUPPOSED to wake early this morning to try but couldn't find the heart to get out of my warm bed. Menu is good. I stick to the classic crunchy tacos and those devilishly good Cinna-Twists. I'm not too big on experiencing any of their newer fare. Their food always comes out looking like its supposed to. I like that, no surprises. Staff is always on the ball and quick to the draw. By the time I fill my drink my order has been called. Jeeze. Now I'm craving Cinna-Twists. BRB read more

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I'm a HUGE Taco Bell fan. But will never be eating here again. I spent about $36 on food an once I got home an saw my food I was unpleased the beans tasted burnt an the food looked nothing like it normally dose. called to see what they can do to make it right. The manager wanted me to drive all the food back so they can check it. Like seriously? With everything going on in the world right now u want me to drive back to prove ur food was unacceptable? So here are some pictures. read more

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I've had plenty of experiences with this Taco Bell Location. When I lived in Lathrop. Every time my parents would go, they would always mess up something. And its just super annoying at this point. Like sometimes will miss a burrito, or something. But the last time I went. It was just awful. My Mom went thru the drive thru, and had ordered are food. But couldn't find her card, so we went to the front of the restaurant, so my mom could find the card. When the time she found it, she went inside. Hoping that the Cashier/Chefs had the food still. But they must've thrown it away or gave it to another person. Which was kinda dumb for them to do. Since my mom would comeback to pay for it. then my mom waits, to order. It took the cashier to help my mom forever. Once my mom ordered, we waited there almost half hour for our food. While I was waiting in the car, I noticed there was barely any cars in the drive thru, so I didn't see why they took so long. By the time my mom was getting upset for just waiting there. Another Lady goes in to complain, about them missing something which I'm not surprised about. The people that worked there, they automatically helped her. They knew we we're waiting for the food for almost a half hour. My Mom got so frustrated that she almost cancelled the order. So the next time your travelling and want Taco Bell. DO not go to this one. read more

Worst Taco Bell ever I got a burrito and a combo the burrito didn't have no meat and no cheese only rice and beans and the order was incomplete it ain't the first time this happens don't waste ur money and time here people. read more

Super rude and never get order right and they get frustrated at you if they make the Sam e mistake twice please shut this place down

I was trying to order and cashier did not know the menu to well. I was ordering chalupa craving box for $5($5.45 w/tax) manager charged me $5.97 and say that the price changed 2 days ago!! When I just ordered the same thing yesterday! Especially when I ask for my receipt! Manager says machine was not working!!! The only thing I regret was asking for that manager name!! But I will find out!! I will not be coming back to this place I have to many bad experience with managers!! They all need people skill training read more

The staff gave me so much attitude for asking a simple question. Poor customer service

I used to love coming to this Taco Bell years ago, but today I went thru the drive-thru to order a Taco Supreme Party Pack and asked when they gave it to me, if it was Supreme and they said yes. Thank God my husband was in the car with me so he can check it and it was just regular tacos. I called and spoke to someone who was really nice on the phone and he apologized and said I can come back to get that fixed. Walked in and someone knew I was there due to the wrong order and helped me quick only to find out that they gave only 6 supreme tacos and 6 regular. Due to Covid they cannot accept the wrong order. Really hope that they double check the orders to make customers come back again. read more

Every time I go to this Taco Bell they mess my order up . They should actually consider hiring some competent humans . I get home with 3 kids and my whole order is messed and they have the nerve to say plz come back . read more