Not going to lie the bathrooms in this place seriously need some work. I understand the restaurant business and how management can really dictate how much time you have to detail items. So I don't really place this on the employee. This is up to management to set a clear standard and expectation of what is important. Despite all of this, Sarah was very upbeat and helpful. I feel she should be employed at a place that might value her more. My experience with the employees, although short and limited, was a pleasant one. read more

Terrible costumer service and never get order right. Want the customer to hurry up with there order.

This place has the worst service. I ordered 4 crunchy tacos and 1 soft shell taco. I was on the freeway when I checked the bag and there were no tacos but it was a bag of burritos only. I went back and they said they would make it shortly. I was waiting for 5 minutes and they said they are going to make it right now. I have been waiting for about 30 minutes and 5 people came in, ordered, and got their food. Then I asked the worker if my food is ready and the worker said in a horrible attitude that the manager doesn't want to make it for us. We asked for a refund and the worker ignored us and finally after 10 minutes of waiting, they gave us a refund. If you are thinking about eating here, don't. I wish I could give this place 0 stars for the horrible service. read more

Stale Mexican pizza, and terrible tasting cinnamon sticks. Stop putting so much focus on your dang drinks and get back to the good food

This Taco bell Lathrop, CA. Is the worse fast food of all. the service is very slow especially drive-thru. We ordered 3x and there food are sold out. Really!!..Sometimes my order are wrong. Today we are very disappointed because we want to order "$5 build your own craving box" and the employee said they don't have that menu and they don't have the menu to press the order on the screen. so I don't understand. I saw at online or mobile order its showing but the employee doesn't know anything .they're very wasting my time we were at drive-thru about 15-26 minutes and we're stuck we cant get out because they don't have food and I tried to order Online and mobile and it doesn't work either. I'm a local customer near my house. now we have to drove to Taco Bell,1968 Daniels, Manteca and they are Super quick inside lobby and drive-thru.so for now on I will order at 1968 Daniel St. Manteca. And also the employee's are super nice service. I will not be coming back at the Taco Ball, Lathrop. We have to many bad experience with employee and managers!!! read more

They're never fucking open. That's it. They need to update the hours or just shut the place down cause they clearly don't want to be open or have any business whatsoever. Shit place. read more

Not a truck-driver friendly, i know since this covid19 thing lot a restaurants are taking drastic measures in how they provide their products, in this particular restaurant i notice it was only drive thru,i saw a tacobell team-member got out the store to give a customer their food in his/her car, probably was a uber eat driver or other food delivery company i dont know, so i call the store to see if i can place my order over the phone, i told him i am a truck driver and wasnt able to go in the drive thru with my truck and his only reply was "i cant serve you" and hung up on me. 05/16/2020 at 9:40 am read more

Incorrect items received, items that were correct had very little ingredients used compared to all other Taco Bell's.

Horrible service!! They seriously have to fix their mobile app! And their staff don't even seem to like working there... rude rude rude!!!

I tried to give this place 2 more chances with my iced coffee since the last time I reviewed. The first time the girl working there gave me hot iced coffee. The ice was melting and it just wasn't made properly. I asked her to remake it and she seemed offended. I told her why I'm asking it to be remade. She did it and it came out right that time. I returned today for an iced coffee before work and again the same employee did the same exact thing. I didn't even bother asking her to remake it since I didn't have the time to spare. Probably won't be coming here for my iced coffee anymore. Too bad, since this was my go-to coffee spot. read more

Easily the worst taco bell I've been to, constantly closed, im surprised they're still able to use the franchise name, such a bad look on taco bell as a company. Employees will show up for work and keep the place closed sitting on their phones. They will make you order at the window instead of the order speaker like a normal taco bell, I hate that I have to work near this place and it's the only one near me read more

I don't exaggerate when I say this. 8 out of 10 times there's is always something missing in my order. After the 3rd or 4th time of missing items in my order I started asking "is everything in the bag?" I will pull up from drive through check the bag and sure enough there's something missing and 10 out of 10 times I walk into the store from the drive through to inform the staff of the missing item/s I never get an apology. I come in here so often they recognize me by now. Unacceptable and unprofessional. The last time I'm coming here. Gave this place way too many chances. I tap out. I'm done. read more

Nothing but lazy P.O.S's who can't even get off their ass to answer the phone. Got their at 9:30 and said it was open, but wasn't. If I could give it 1/8 of a star I would. If your traveling.... don't bother stopping read more

Big plus because the Asian staff are courteous and friendly. Requested grilled chicken in place if shredded chicken which they followed.

There service rally bad i wait almost 45min to get my food.I'll never come back to this location again

Drive thru taking mad long. Made me wait 40 minutes for a damn freeze. Never ever coming here again...

This place was very unprofessional. While waiting at the counter they completely ignored me and threw ice back and forth. It took five minutes before Anyone came to help me even though there was no one in the drive through and only one group already dining. read more

don't think any food place has ever been this slow. fast food should be fast, not take up half an hour. i up my full first name in and they called my initial instead, so i ended up waiting until i heard my name that i put in. i went up to the counter and they just looked at me and didn't bother to help and they forgot my drinks. they had zero sense of urgency read more

Very good food! Service was quick and food was exceptional. I got the steak and potato boss wrap and it was filled with meat and all the fillings were evenly spread. The employee working(Miguel) was very friendly and helpful. Would definantly come back read more

Taco Bell - Fast Food Near Me - Lathrop, California

The worst Taco Bell ever. I walked in and wanted to walk out. Disgusting is an understatement. The walls are dirty all the tables are dirty the soda machine is gross. Looks like no one ever cleans in there. My son needed to use the restroom and I seriously wanted to walk right back out. If it wasn't for him really needing to go I would have left right then and there it was so dirty! I told him not to touch anything! Will never come here again will go into Manteca before coming back here. They need to get this place clean and looking nice before I'll ever come back! read more

I wanna give more stars because the food quality is actually good here compared to some locations. But I almost left ONE star because of their ridiculous upcharge on EVERYTHING. Taco Bell has a nationwide promo right now on the Double Stacked Tacos for $1, and they're 1.40 at this location. Not to mention the $5 boxes are not $5 either. Private owner my ass, you're still Taco Bell. read more

This Taco Bell was by far the most disgusting Taco Bell I have ever seen. Absolutely filthy inside and out! The food I ordered was cold the plain cheese quesadilla I ordered wasn't cooked and had little bits of lettuce and onions on it. I used the bathroom and it was worse then a gas station bathroom. As I walked in the door there was dead bugs and some alive ones on the floor. Obviously there is no adult management at this place. I threw away my order I didn't trust eating it after seeing that. Avoid this place like the plague!!!!!! read more

If 0 star rating was an option, certainly this place would receive that! First of all, they need to update their hours on yelp and online when searched on Google. We went on Friday at 9:20PM and tried to enter the drive through but the employee was standing outside and said they are closed. We were so confused as the online hours said they are open until 10:00PM and the yelp says they are open until 1:00AM. We tried to go inside and double check, the same employee comes back and in a very rude manner says they are closed and attemps to close the door on us. Horrible attitude! Even if she needed to let us know they were closed, that is in no way to talk to anyone. As we got back to our car, we noticed another customer walking out of the taco bell disppointed and looked upset. When he came near us and said the same thing that the employees are horrible. They had told him also that they are closed but he probably got in around 9:15PM. The manager of this place really needs to check in with the employees on customer service and PLEASE update your hours or HAVE THE PALCE OPEN UNTIL THE HOURS ARE LISTED ONLINE. read more

I have been coming to this Taco Bell for almost 3 years and always get good service. However the last couple of visits have been pretty bad. The lady Taking our order (Laura) is very rude, talks over you and answers very unprofessional. read more

they suck wrose taco bell ever , they close drive thru @7 workers are inside & block off drive thru and lock inside doors came earlier in the day and they ran out of taco meat just a waste of time read more

was just there 20 min ago 8:10 pm .. bought 5 chalupas lunch box .. the Tacos was nothing in them maybe a sprinkle of lettuce and shells were not healthy . they were either broken shells they decide to use looking like they was bit into . we was thinking maybe we held onto the taco too hard but where was the broken shell piece .. hardly any meat in them or lettuce or cheese.... like a scoop of a spoon size only Our expression was WTF!?!?! is this!?!? and the burrito that comes with the lunch box my stomach was twisting threw up !!! and everyone else there stomach was hurting! somebody needs to call health inspection OSHA see whats going on.. cause we had no problem last year going there why now ? managers better be checking the temp on the meat or see if they are using old meat cause my stomach shouldnt be twisting and nausea feeling then barffing no excuse ! i don't even want them to make another taco, burrito ... what for so i could throw up more!!!! clean up your act Taco bell of Lathrop cause i like going to taco bell but not being ripped off !! read more

Oh, I'm so annoyed right now, my dad ordered me and the fam the new dragonfruit blast, and not only did they barely give us any, but the shit was damn near melted, and the little hos that gave us the drinks were smiling, like the shit's funny, hope they lose their jobs. read more

Best taco bell ive ever had and i can tell u my bmi is higher than i like a number id like lower and ive had a couple experiences with taco bell in my day and F%#k all the hater nae sayers about this specific taco bell all other toco bells are toxic hell compared to this spot!!!!! read more

If you are hungry, come to this place and you won't. Basically, their food is very tired and exhausted.

Went through drive they today and dude never gave us back our debit card. Pulled over checked all over the truck and holders inside my purse hubby's wallet center console nothing. Couldn't find the receipt or card anywhere. I emptied out my purse just to make sure I didn't have it. Went inside no one at the counter had to ask for help. Told them I'm missing my debit card and if they had it. They guy goes and says yeah ok she'll bring it right up to you. Lady comes up w the card covered in a napkin and asked me name on card told her it and she's like no this isn't you card. So I'm like ok, well you guys have to have my card because I never received it back after we paid. She goes on to say no this is the only debit card we have here, there's no other debit cards. After I told her I just went through drive thru, the color of my cArd last four digits of the card and my order she tells dude in drive thru oh she was just in drive thru. She goes back there to talk to him telling me they don't have my card I waited and she comes back out and asked me again what's the name I seen it was green and I told her name last four digits and all she gives it to me. No apologies no nothing and walks away. My thing is she kept insisting that they don't have any other cards back there and that was the only one in her hands. But all of a sudden they come to find my card??? How many cards are they hiding back there and not returning to customers?? Not acceptable, I will be calling cooperate and I did file a report because something seems very sketchy about this. My husband works too damn hard to get anymore money stolen from us. read more

I wish this had a 0 star.. I was so disrespected from a woman that should not be working in customer service. we came up in to the drive through at about 10PM and she said "we're closed" and I said "oh okay thank you, your lights are on" in my restaurant experience we always made sure to turn off the lights so our costumers would know we were no longer serving, she rudely said "yeah I think we'll keep 'em on" and I said "ok just letting you know I guess" and she kept going on and on as I was pulling out of the drive through and I was fed up with all her shit talking while I'm driving away so I yelled "turn your fucking lights off" this is not the first, second, or 3rd time this has happened but it will be the last time my family and I even consider this Taco Bell. (We've been going to the one in Manteca because of this ongoing issue) with this being said I hope management finds a solution to their rude ass employees. read more

My favorite Taco Bell location in the 209! It always seems like they really try to make the food look just like the photo on the menu. I also really dig the 90's era decor that has survived time and hopefully doesn't get remodeled soon. read more

this taco bell closes early @7pm , they will be workers inside but not working taking orders , they will block off drive thru & close the inside of restaurant , finally i went in day time and they ran out of taco meat just a waste of time read more

Bomb burritos and good customer service order A lot of food and didnt wait that long. Not sure why all the negative reviews but they were good and i dont even live in this town lol read more

Think outside the bun. Just came in for a little dessert n had to eat tacos lol so good kinda lol

Rude. I walked into this taco bell after a long day of work and 2 hours on the road. All the employees were sitting at the tables like they were customers. They acted like they were annoyed that I was there to purchase food. When I placed my order I asked for a simple substitution on my meal which I would have gladly paid more for since that is what I wanted to eat. The employee refused and told me he would not substitute my order. I explained to him that i would pay extra and he said he did not care and would not do it. I walked out. Save the grief and go to McDonalds down the street. read more

When you order a #1 (burrito supreme and taco supreme) and a #6 with steak (2 chalupa and a crunchy taco), but end up with three crunchy tacos, and two gorditas. Where's the burrito, steak chalupa and sour cream?! read more

This is one of the fastest taco bells out there... The food is hot (not warm) and tasty. The drive thru gets it right every time. Hooray!

Are you serious Taco Bell? I wish I could take a picture of my cheesy gordita crunch to show everyone. I ALWAYS order this taco here and this is THE first time where my taco barely has any meat on it. Where's the meat?! The taco shell is NO where near full like it has always been. There is absolutely no reason for you to rush my taco because I was the only one in the drive thru. This will not fill me up. read more

Taco Bell - Fast Food Near Me - Lathrop, California

Stepping into this Taco Bell was like traveling back in time. The decor truly reflects the 80's /90's, which didn't really bother me, especially with how clean this place looked. The staff was really friendly and upbeat, and I got my food super fast. Food was satisfying! As a passer-by, I was happy to see their bathroom was clean, although I wish there was a men's and women's specific restroom, as well as automatic soap and paper towel dispenser to bring this location a bit up to date. read more