What an improvement from my last visit! Courteous service, lighting fast and correct order; and hot food. Thank you. I don't know if there's new management but there was a great team working Friday late afternoon. read more

World's slowest Taco Bell!!! Don't get in line unless you have at least a half an hour. I am not kidding. Every time I go there it's the same thing. I will not return. read more

The cheese looked like it was watered down everything else was pretty good great fast service! read more

Taco Bell - Drink - Fast Food Near Me - Macedonia, Ohio

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Terrible service. Two older women working too hard in the back while young brothers sit down and do nothing. Do better Mr. Taco Bell. There was no reason an order took 1 hour to get. read more

Please just close this store down. It is a disaster everytime I'm not sure why I came back again. Waited an hour for an online order and still didn't get it. I put an order in online and headed over after 20 min knowing they always take forever. I sat in the lobby over 30 min waiting for the food and she still didn't even start it. She kept taking drive through orders over mine. I walked out. I want my money back and a gift card for a different location because I will never come here again. Please just shut this store down or hire different management. read more

This location is horrible. Always understaffed and so slow. At times they don't have enough people to open the dining area. They even closed the store once because of lack of people. The drive thru is always backed up. I'm in line now and I've been sitting here for at least 8 minutes. read more

Placed a mobile order around 10:30 for this location that is listed as open until 2am. I pulled up the to drive thru to be told "We are closed." I said, "I've already placed a mobile order." Very curtly, the drive thru operator responds " Well, you're going to have to go back on there and cancel it." I don't know why I continue to return to this location. The service is terrible, the employees are rude, and the line always takes forever. I've tried to be understanding when it takes time to prepare the food, but this is the last straw. Something needs to be done about this place. This used to be my go-to on my lunch break two years ago and it is sad how bad it has gotten. read more

This place sucks. Came here two days in a row just to get some sauce and I had to sit there forever just for them to talk to me. Barely anyone in the drive through I just don't understand how it's this hard to do the job it honestly blows my mind. read more

Don't go to this Taco Bell. Every time I've been, the drive thru line has been ridiculously slow. I don't know what the issue is, but the last time I went, I was literally in the drive thru line for over an hour - if I didn't pay for my food through the app, I would have gotten out of line. I will never come back to this location. I live in Northfield, I could have probably gone to the one in Twinsburg, gotten my food and been home much quicker than the time it took my last visit to the Macedonia location. read more

This location is very subpar waiting in line for maybe 20 minutes for an order of one item horrible. Only to be told that they are only accepting cash. Only why are there so many cars in front of me? Why is the service so slow? These are all things that management and the organization should be Looked at to see what can they do to make these changes for customers to continue to patronize these stores, what can they do to have improvements at this rate? Why is this restaurant still open in this area for what reason? read more

45 minutes wait for an online order.... no consideration. what a waste of time, no consideration, it Just shows what kind of world we are in today. This is why is don't go out to eat anymore, overpriced, under whelmed read more

This is easily one of the absolute worst Taco Bell's I've every been too. Ordered my food and paid in the drive thru then waited 45 mins at the window. Im not sure why this problem hasn't been taken care of yet. This seems to happen every time i come to here and many people complain about the same issue. This place needs new management. I will be contacting corporate. read more

My husband and I ordered and paid online last night. My husband goes to pick up the food and stops at the intercom and waits for about 10 minutes and no one answers. So, he drove up to the window, but no one is visible. He knocks on the window and waits. Nothing. He knocks again louder. Finally a worker slowly walks out, but doesn't come to the window. My husband is trying to communicate using gestures because this man refuses to come to the window. This worker waves my husband to go away then walks away. We already paid for this food. This is absolutely unacceptable. This Taco Bell has been terrible for a while now. It's so slow and the employees seem to make the least amount of effort. We will not go there anymore. Now we have to deal with what to do since we paid, but did not get our food because of this ridiculousness. We have never experienced anything like this. Unbelievable. read more

I pulled up to this Taco Bell around 11:30 pm on 10/31 as it appeared open. The lights were on and I could see one employee in the dining area. As I approached the drive through, there was one vehicle in front of me. The vehicle must've been sitting there for a bit b/c they had themselves in park before they moved forward. Once I pulled up to the drive through microphone, I also sat there for a few mins with one vehicle behind me. When no one came on the microphone, I said "hello... hello...". No one answered. I sat there for a few more mins, then slowly pulled forward. I saw (2) employees by the line, which was in the view of the drive through window. Needless to say, I was upset b/c I was hungry after driving an hr and a half to only not be served b/c (2) employees decided not to want to do their jobs. Taco Bell... do better! read more

I love Taco Bell. This is the worst one there is though. Almost always a 30 minute wait and something missing in your order. Drive to the next closest Taco Bell. Don't stop here. read more

I feel so guilty for suggesting my boyfriend eat Taco Bell after his shift the night before his 21st birthday. He ordered the grilled cheese burrito and he woke up with food poisoning the next morning. read more

They are slow and rude. Not to mention they anre always experiencing some sort of mysterious problem during the day causing them to close for a few hours. When they are actually open and I manage to get food it's always wrong. Dont bother going here. read more

Took absolutely forever! We waited waited in line for over 30 minutes and we ended up having to leave because of such slow service. DO NOT GO HERE! read more

Claims to be closed hours before actual hours, barricaded drive through and wouldn't let anyone including doordashers pick up orders

Says it's open and the lights are on. In the drive thru it appears an employee has stacked something to prevent cars from coming into the drive thru line. Crazy. read more

Pretty sure only one person works at this location. Waited 30 mins in the drive thru. Person was nice though.

The workers there are incompetent, waiting in the drive thru for 20 minutes just to be told to come inside to order because making 2 party packs is to hard of an order for the drive thru. Walk inside and it was another 30 minute wait. Find someone that knows how to run a restaurant... Update 1/25, why is this place still open? Tried to order 3 times in the past 2 months and have yet to leave with food. This place would be better suited as a homeless shelter. read more

Please, im begging you, close this place down. I would absolutely love for my community to have absolutely anything other than this god awful place. I have never, EVER, felt the need to write a review, but the Taco Bell in Macedonia just refuses to do anything to get better. I genuinely pray at night asking for this place to just shut down. I would honestly take the lease from them and start my own restaurant, just to rid the world of this awful Taco Bell. I only wish I could give 0 stars. It's not just the managers to blame, because the staff behind the counter has no idea how to be a real person. Maybe if you see someone standing there, ask "hi, how can I help you?" I understand placed get busy, still, I've worked in plenty of restaurants even fast food and show respect to my guests, the rude ones too. THEN THE TABLES, everything is dirty, does it not take 1 minute to wipe something down? Taco bell if you're reading this, call it quits and give me or anyone else the building. Call it quits! read more

I have come to this location twice the 1st time they told me they were not open but all the lights were on come today I waited to order for 15 minutes then it took them 30 minutes to get my food there were two cars in the drive-through when I pulled in. I would never recommend this Taco Bell location. read more

Tried this location after not visiting for a while due to food quality. Unfortunately it did not improve. Stale taco shell, clumpy beans in my bean burrito and my cheese for my chips and cheese had what I hope was a chunk of ground beef in it but it was so chunky I didn't eat it. Didn't want to risk getting sick. I will stick to the Twinsburg location. read more

Mexican pizza, burrito supreme, taco supreme were all made well, taco shells very fresh. Everything was packed well and our order was correct! read more

Caution check your bag before you leave, we've had something missing every trip... this trip we were missing our two chips and all our sauces! Every trip we've had soggy hard taco, hard beans burritos, thick cheese for chips and cheese. The audacity of these people to think they deserve $18 an hour when they can't even wrap a taco. I literally had my taco just thrown in the bag unwrapped. I think our days of Taco Bell are done we'll stick to companies that hire ppl who actually care about their customers! read more

Taco Bell - Lazy employees consider this a wrapped taco! This was how it was in my bag - Fast Food Near Me - Macedonia, Ohio

This is the single worst Taco Bell in the country. They take forever to give you your food, they never give you the correct food. Their manager is lazy. I walk in there on a Saturday morning and the drive through isn't running, so I went in to ask and she told me it wasn't running because she didn't want to. Then lastly after waiting 20 minutes to receive my food inside the store, the manager called me a cracker on my way out. I highly recommend to never go near this Taco Bell. I wish I could give this store 0 stars if I could. read more

I ordered these steak avocado bowls thinking they would be a good late night meal. No sauce or pico was on it. The steak and beans were incredibly salty, there was about a tablespoon of rice and barely any lettuce. Definitely not worth the $6.99 each! This makes chipotle seem like a Michelin star restaurant. We also got a couple orders of nacho fries which were pretty tasty in the past. This time they were a soggy, greasy mess. This location is terrible. I'd say keep driving and try to find something else. read more

Taco Bell - Steak avocado ranch bowl- so gross - Fast Food Near Me - Macedonia, Ohio

I ordered one thing and gave they gave the wrong item. The employees aren't very personable. They are always short staffed

Workers extremely slow and rude. 20 min wait just to get a taco is unacceptable. Will never return to tjis establishment

me and friends r here at 2:33am. food hit at different level. burrito was 10/10, brad slammed down 3 tacos in 4mins. alex says "good but spicy", she has a low spice tolerance. brandan ate up his food. margot ate her burrito in 4min. good stuff. service was 10/10, very good ppl. ambiance made me feel amazing read more

GAF (ghetto as fu$k). This location no longer has people working the counter. The only way to order is by using a kiosk which has unfortunately done a team of people out of their jobs and then the whole restaurant appears to operate on three employees maybe four. There is nobody to serve you, they are relying on their business to be drive-through which makes you have to try to eat a Mexican pizza in your car which is absolutely ridiculous, they depend on food deliveries as 30% of their parking places are now designed for food delivery vehicles and that's it. The person owning and operating this Taco Bell must be out of their minds. Besides the lack of service in the attempt to force you into essentially serving yourself the prices are crazy. You used to be able to eat at Taco Bell for a couple of bucks now and Mexican pizzas almost 4 dollars. First and last time I will ever visit this restaurant. read more

Rude, puking noise from the back.. rude service. Ridiculous service just go thru the drive

The workers there are incompetent, waiting in the drive thru for 20 minutes just to be told to come inside to order because making 2 party packs is to hard of an order for the drive thru. Walk inside and it was another 30 minute wait. Find someone that knows how to run a restaurant. read more

I would give 0 stars if I could, the service was the worst I've ever received. Disrespectful ass workers who barely speak through the box and then give an inappropriate attitude when asked to repeat what they had mumbled through the speaker. Absolutely uncalled. Will NEVER return and will advise all of my clients against coming to this location. Management needs to seriously intervene before you have any more incidents. This WILL cause this location to shut down. read more

So I used to be a regular at this establishment; it's location made it a convenient quick-stop when going to or from work. My most recent visit was through the drive through. It was around 11:00pm, and I had just gotten off work. As I pulled up, the speaker erupted into loud, unintelligible static for about a minute, before cutting off. Worried it might be broken, I called out a "hello," to see if anyone could hear me. Immediately, the girl on the other end began screaming and swearing at me, calling me all sorts of foul names and talking about how I had "already pissed her off." Needless to say, I drove off. I called the manager shortly thereafter, and was casually brushed aside with a "yeah, yeah, We'll talk to her." I wasn't even given so much as an apology. That was that, and at that point I had no choice but to report them to corporate. Needless to say, I will no longer be frequenting this establishment. read more

It's literally always closed. Whether the crew is just sitting inside shaking their head as I pull up. Or they come on the drive thru speaker to say their credit card machines are down. People just want a chalupa man. It's not a hard job. Just do it. read more

This is the absolute worst Taco Bell. Workers have attitudes and they consistently get our order wrong and forget food.

Bruh y'all did not give me my mf beef chalupa I was hungry asf...y'all have disappointed me yet again but this time I can't let it slide