Really can't recommend this place enough. The ingredients are so much fresher than Chipotle and the workers are so nice.

"I recently ordered a burrito from the Hothead location in Strongsville, and I was really disappointed. The presentation was extremely poor--messy, unappetizing, and frankly, it looked unprofessional. As an online customer, I expect the same level of care and quality as an in-store customer. For the price I paid, this was just not worth it. I hope they can improve their standards." read more

Still got a ways to go. Been here several times & never been great. My chicken bowl didn't even reach the brim of bowl. Over $10 for a much smaller portion than Chipotle's which is only $8 & tastes better honestly. I like some of the extra offerings like pineapple, the extra veggies & queso & many sauces. But for the vegetarians, if u get guac in place of meat u only get a small scoop, which is MUCH less than the meat portion!! Not to mention half of what chipotle gives you. I do like how they label every container so you can see your options. The server was good & nice but I wish she heaped it on a bit more. Place was clean & not messy but we ordered to go. read more

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The vegetarian burrito was GREAT. The pineapple is a nice touch. The burrito was nice and big. They are located right in the middle of Strongsville off of Pearl Road a little north of Route 82 (Royalton Road). read more

Hot Head Burritos - Veggie Burritto - Mexican Near Me - Strongsville, Ohio

I'm not a burrito person because, frankly, it's embarrassing to watch me eat one. I clearly don't know how to hold it. Or eat it. Or keep all the food in it. I tried one because, when in Rome.... Delicious. Very good food. Fresh and flavorful. The experience was very much like that other Mexican chain. I would go back to Hot Head over them if not for anything but the sauces. OH THE SAUCES! So many flavors to try! I loved that option to customize my burrito that extra bit. read more

Hot Head Burritos - Mexican Near Me - Strongsville, Ohio

Love this place first of all. Been there a few times last couple weeks with my girl. The workers are so nice honestly. But love the food. We will definitely be back. It's not as salty as most places with the food which we also like. Thanks !! read more

Very good quesadillas & tacos. Good size portions. Quick delivery. Containers kept them very nice. 2$ for a condiment cup of queso is a bit high though. read more

I was here one time before when they first opened and they were great. This time not so much I was rushed by the girl making my food she didn't want to answer questions when I was asking about what they had and when asked for extra toppings she acted like it was an issue. Then she goes to ring me out doesn't asked if we need drinks and totals the order out. Gets mad when she has to back out of the order. I wanted to get some cookies too but after the drinks how rude she was I was like forget it. She acted like I was keeping her from doing something more important. It's like she was completely rude from placing our order too paying. I almost thought about leaving and going somewhere else. Teach your staff how to treat customers from the looks of it your not busy at all and that's very telling . read more

If you are thinking this is Chipotle, you'd be wrong. I know that it's the same concept, but the flavors and tastes are different. They have many sauces to choose from and two kinds of veggies. I thought I would be hugely disappointed but to my surprise it was the opposite!!! We will be back! read more

Hot Head Burritos - Burrito and Bowl - Mexican Near Me - Strongsville, Ohio

I have been a loyal customer for awhile now and have chosen to come here over Chipotle any day. Now I am not sure about this choice. Yesterday (4-25) my experience was uncalled for and plain rude. I purchased a meal and a drink for my mom and myself. We sat down and started eating. I hadn't gone to the cooler to pick up my drink right away. About 10-15 minutes of eating I realized I needed to get my drink. So I get up and get the Gatorade I PAID for by the way, out of the cooler and sat back down. Some girl working apparently saw me do that and assumed I was stealing it. She told some guy shift lead working and he came up to my mom and I pointing at the cooler and said "you understand this isn't free right?" And I proceeded to say "you understand I paid for this right?" This guy was the one who even cashed me out!! The place wasn't even busy or full of people! Yet he continued to harass me! He walked away for a second and then came back asking to see my receipt. At this point I was really agitated. He looks at my receipt and says something to the effect of "you didn't pay for water." I said I didn't get water, I paid for a Gatorade and held it up to him. Basically this small minded girl told him I took a water out of the cooler and didn't pay for it. He believed his coworker and accused me of this "crime" when in all reality he was somehow confusing a blue Gatorade for a clear Aquafina bottle. After I held up the blue Gatorade he realized his coworker wrongfully accused me of something and then apologized immensely for the mistake. He then came back to my mom and I and gave us each a $2 off coupon. First of all, I am still in shock and bothered by the fact that a shift lead (whoever wears the black shirts) would actually come up to a paying customer that you rang out yourself and harass them in that manner. That is unprofessional and terrible customer service. I've told so many people about this incident and they can't even believe it. How you mistake those two types of bottles is beyond me. read more

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They don't open when they say they do, and the food is way overpriced. - the quality of the food is decent at best, and the price is ridiculous. 12$ for a bowl is insane. I used to love hot heads under the previous owners but ever since new owners came in, this place has gone downhill. Don't waste your time, they may not even let you in, even if you're there during their displayed open hours. read more

Hot Head Burrito in Strongsville is a decent place for lunch. It's very much like Chipotle. If you're familiar with Chipotle (adding to your order as you advance on the line) you'll find Hot Head Burrito very similar. I ordered the same thing I usually get at Chipotle: a burrito bowl with chicken. Hot Head Burrito offers similar components: brown or white rice, brown or black beans, grilled zucchini, fajita onions & peppers, meat (chicken, steak, pork, barbacoa and taco meat), cheese, lettuce, corn, guacamole and a variety of salsas. The food itself was OK. I found the rice and beans to be bland. The chicken was lightly seasoned. The veggies (zucchini) were a nice touch; something Chipotle doesn't offer. The service was friendly. A few times it seemed like the server wasn't paying attention to what I was actually saying (for instance he asked me if I wanted rice. I asked "What are the choices, brown and white rice?" And he proceeded to add white rice to my bowl.) but overall the service was fine. The restaurant is very clean and much less noisier than Chipotle. It is also less busy. I was there at lunchtime (noon) and there were only 2 other diners and no one on line. The price of my meal was a little higher than Chipotle. $17 for 2 burrito bowls & 1 drink. There is plenty of free parking right outside. It is near a bakery, pita shop, pizza place, beauty supply & grilled cheese diner. All in all, the food at Hot Head Burrito was fine and service was good. However, if I had to choose, I'd dine somewhere else next time. read more

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Really bummed out. Went back for a second time. However this time burrito was very small and pathetic. It was only rice, beans and cheese. The cost was $6.95. Big ripoff. The manager made my burrito. Dude look Rice and beans cost pennies. The least you could do is make it a decent size. Burritos are big not the size of a taquito. If I want small I will go to taco bell. I will go back. However I will speak up about the size next time. Staff is friendly. read more

Hot Head Burritos - Yo queto - Mexican Near Me - Strongsville, Ohio

I had my second Hot Heads experience today. It was take out. The first time was dine in. Both were delicious. I don't want to throw around the five star review carelessly, but I was very pleased with every aspect of my visits. The staff is very nice. The restaurant is clean (brand new building, so I would hope so). The food is fresh and delicious. I have gotten the bowl with taco meat. It's the same premise as Chipotle, except Chipotle doesn't have taco meat. They are missing out. They have what seems to be slightly more topping selections too, but what stands out the most to me is the freshness of the veggies and such. Perhaps most importantly, there aren't whole sprigs of parsley in the rice!!!! Yay! I recommend the hot heads sauce. It's spicy and wonderful. I asked the second time for extra sauce. Do it. Live large. read more

Hot Head Burritos - Bowl with taco meat and extra hot heads sauce - Mexican Near Me - Strongsville, Ohio

This is a direct competitor to Chipotle. Set up in pretty much the same way. I had lunch here today and thought it was OK. I can't say that it's better than Chipotle because they have ground beef and Chipotle doesn't. Like other reviewers. I think that's funny. I wanted to order what I thought is pretty much the same thing I get at Chipotle for comparison sake. I had to wait in line and there are 2 boards to look at while waiting. Then, the line takes a turn where they make up the food to the right at an angle. And the boards above it can't be seen from the line. I was pretty annoyed I couldn't read the majority of the menu while I waited. I ordered a chicken bowl with lettuce, tomato, fajita veggies, squash and zucchini, tomato, corn, green salsa, and the mild finishing sauce. The fajita veggies and the squash and zucchini were all raw. I prefer these items to be cooked. The lettuce, tomato, and corn either came out of a bag or was made a day or two ago as they didn't seem fresh. I liked the chicken. It was cooked tender with good seasoning. I like that they offer a finishing sauce. It was just way too sweet. The line had 4 people working it and 1 cashier at the end. With 5 people working the line total you would expect it to be pretty quick. By comparison to a Chipotle it was very slow. The bottleneck was the cashier. It took her too long to ring out everyone that 4 people behind her was processing. The food itself tasted good, not great. This place didn't make me want to give up Chipotle any time soon. But I'll try it a couple more times and update my review if it warrants an update. I give this place a 3.5 out of 5. When I think if its closer to a 4 or a 3 I'd say its closer to a 3 on the scale so that's what I'm giving them. read more

Hot Head Burritos - Chicken bowl - Mexican Near Me - Strongsville, Ohio

I wish I could give them a 5 star rating, but I would say it's a 3.5, so they get a 4. It's great to see a new restaurant in the Strongsville area, they are very much needed, I am tired of seeing all the same fast food spots, there is way too many of them. This is in a great location on Pearl Rd, down the street from the Police Station. I was greeted by the workers as I walked in, glad to see some people still do that. Looks nice and clean inside, hopefully it remains that. I was glad to see a variety of options when it came to the food, tacos/bowls/burritos/quesadilla. All the ingredients looked fresh and delicious. I opted to go with the beef quesadilla, I was disappointed in how it looked, they should have just called it a crunch wrap supreme, looked just like it; it's not your typical looking quesadilla. I took it to go and they put it a plastic container that couldn't hold it flat, by the time I came home, it had broke in half from how it was laid out. It had a good taste to it, not something I would get next time, but I will be back to try out the other menu items. read more

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I had a couple issues when I ordered online orders. They had messed up the sauces twice. Needless to say, they fixed issues on their end and made everything right! They were so considerate and accommodating. The manager was super nice and understanding and we've been back since. The food is always good and the staff is quick! read more

Good place for a burrito / bowl fix. Flavors are fresh, but the portion sizes are inconsistent. Lots of discounts if you join their club. A good alternative to Chipotle/Qdoba/etc, with some different salsas that are not at those places. Rice and chicken aren't seasoned very well and very dull. read more

Hot Head Burritos - Mexican Near Me - Strongsville, Ohio

I wash here for lunch one day hoping to have an alternative to Chipotle whose lines are always long. The store was clean and brightly lit upon entering. The staff was pleasant and helpful. Unfortunately, I don't know that it's going to be an alternative to Chipotle as I hoped. I would try one more time to see if I can get a better combination of sauces in the build your own burrito style. The flavor was lackluster at best. read more

We got takeout from here tonight. For those that haven't been before, it's a build-your-own setup. Upon walking in you immediately get the mouth-watering aroma of Latin/ Tex-Mex flavors. You choose your protein (chicken, steak, Barbacoa, or ground meat with taco seasoning) and then your toppings - rice, beans, sautéed peppers and onions, salsas, cheeses, guacamole, and a variety of sauces. They also have dishes like fried fish tacos and nachos. When I tasted the food, I thought the tortilla was a great texture. There was a good portion of the meat, however it didn't have much flavor. The guacamole wasn't great, and I paid extra for it - definitely needed acid, like lemon juice. The rice was cooked nicely. The black beans were also flavorless. My order was two burritos and two chocolate chip cookies and the bill was $19.15. Value was okay but taste left a lot to be desired. Unfortunately I don't feel like I'll be going back. read more

I just ordered takeout from hot head and I'm very impressed. The order was ready when I pulled up and everything was correct. I had the chicken burrito and steak bowl. The burrito was a party in my mouth and my friend swear the party was in the steak bowl. Being that this was my 1st experience with hot head it was the best. I definitely will be coming back. The pricing was decent too read more

Hot Head Burritos - Mexican Near Me - Strongsville, Ohio

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THIS PLACE IS AWFUL!!! When I came in they weren't wearing their mask right and were mean. When I ordered my food it wasn't right they messed up but I was scared to speak up due to felt scared their. The atmosphere was toxic and I can tell that the customer service was not well. I truly hope the owners train their crew Members right, because how I was treated was disgusting and I don't recommend anyone going here. One other thing I don't see no diversity and no women not shocking. So I hope everyone if you do go there go with caution. read more

Horrible bland and not fully cooked! Never again boil rice pour canned beans and put frozen fish sticks on it because its the same thing. read more

Hot Head Burritos - Sooo nasty never again! - Mexican Near Me - Strongsville, Ohio

Was in the area and tried as a change up from Chipotle. I got a barbacoa burrito with white rice, black beans and veggies. The barbacoa was flavorless and even if it did have any flavor I wouldn't have been able to taste it with the minimal amount I received. Rice was ok, but overall this burrito left me lacking. Out of an entire bag of chips, I had 2 full, non broken chips (I counted). The rest were shrapnel. The best part about the meal was the queso and even that was $2.50 for a small container they call a medium. When the total damage was upwards of $13, I cringed, swiped my card and said goodbye to this place, probably for good. . read more

Worst experience here! My wife orders a bowl with fish. The rice tasted as if it were just taken out of old water and nothing tasted fresh and more than anything the fish was raw inside! I called to speak with a manager and was told that I would not be refunded! I have never left a bad review and literally just downloaded yelp because that is how unacceptable this is! I will never go back nor will my friends or family. I understand that mistakes can happen but to take my money and give me a disgusting product that I can't eat and refuse to at least show some sort of remorse for horrible service is just unacceptable. Don't eat here! read more

Hot Head Burritos - Raw Fish - Mexican Near Me - Strongsville, Ohio

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I order my lunch online today from the Beavercreek, OH store, indicated brown rice (dietary reasons), and when I returned to work, low and behold....white rice everywhere! Couldn't eat it, so I worked the remainder of my shift with a growling stomach, very disappointed and a waste of $7. read more

First time coming here and I tire their fish tacos, they were amazingly delicious, with good season and taste. I ordered 3 fish tacos, original style, and extra sauce on the side (tasted amazing). Customer service was great, I don't like that it asks for a tip when you check out, pressures people to leave a tip, maybe place a tip jar next to the register. Overall great place, will definitely be back. read more

For a fast food Mexican joint, I like this place. It's clean and bright. The service is fast. The prices are very reasonable. And best of all is the food. There are multiple ways to get your bowl or burritos served and the ingredients were all good. Mind you, it's not made from scratch. It's not like you'd find in Mexico. But for quick, inexpensive Mexican inspired food in STRONGSVILLE, it's solid. read more

I love Ghost Pepper sauce. I usually order it online Hoff's from North Carolina....but it's expensive. This place started to feature it... I went there today. First it's really tacky... No style...Chipolte, Moe's, or Qdoba are better food. Expensive...and for me being vegetarian they charged me for extra veggies WTF! I had to call the manager to BUY Ghost Pepper sauce x6 bottles at 4$ each..but it's a mixture of different hot peppers...and no ingredients? Weird.... I think the sauce is ok Would I recommend? No.... In this area you have tons to choose from.... It very expensive and not worth it read more

Hot Head Burritos - Ghost Pepper Kicks - Mexican Near Me - Strongsville, Ohio

First time here. Paid for guac in my chicken bowl, but didn't get it. Chicken bowl was just ok, I'll stick with Chipotle.

I went to 6619 East Broad, in Cols., Ohio tonight. First time I've been to this location, and I would like to commend Kamariy & Shalamar, for their friendly smiles, and wonderful service!!! I was on my way home, after a 15 hour work day, and was exhausted!!! I left there laughing and smiling after my dinner was made, because of those 2 ladies!!! I love the food at Hot Head, and I will be back soon, to the East Broad location!!!! Thank You!!!!! Patty read more

Really good, a nice alternative to Moe's or Chipotle with it's own unique flavors that help it stand out. The set up can be a bit confusing at first but once you get used to it it's fine. The kids meal sizes are a bit too small though, it wasn't even enough for my 4 year old much less my 6 year old. My first attempt was pretty bland and definitely a 3 star experience but my second was good after I figured out how to really layer up the toppings and sauces. The main reason for a 4 instead of 5 is the prices and confusing set up (you can't see the menu board from against the counter well part is on one side the other around a corner). read more

Hot Head Burritos is a build-your-own-meal style restaurant; a dining concept that is taking over the fast food industry, and made famous by the likes of Chipotle and Shake Shack. Going head-to-head with Chipotle, Hot Head attempts to set themselves apart with a couple of menu options not found at it's competitors, like a jalapeño cheddar tortilla, or a selection of 10 different sauces to top off your creation. Unfortunately this location does not offer the Hot Head Craft Burritos & Bowls, which is really a shame, because that could be the game changer for them. Where they do hit the mark, however, is their offering of a "Li'l" Burrito or Bowl for those counting calories, or for those not wanting to carry a 6 lb. burrito around in their belly all afternoon. A delightful "right-size" meal in a world of super size menus. It's more than enough food, trust me. At the end of the day, Hot Head Burritos isn't going to knock your socks off, but they do what they do, and they do it well. Service is friendly, restaurant is clean, and the options are plenty. How many fast food burrito chains the market can bear is another question altogether, but I'd recommend checking out Hot Heads Burritos for a change of pace, especially if fast food burritos are a part of your regular dietary menu. read more

I am a frequent flyer at hot heads. This place is comparable to Chipotle and Qdoba but has more options for toppings and sauces. If you, like me, enjoy your burrito drenched in salsa and other sauces, then this place is for you. read more

Hot Head Burritos - Mexican Near Me - Strongsville, Ohio

I visited the hot head burrito in Beaver Creek Ohio Paid $21 for 1 bowl got light Brown rice Pinto beans steak and chicken queso hot sauce sauce cream and cheeseBarely got enough cheese to cover the top paid double for it same thing with both meats Did not even fill the bowl up past the lip And the worst customer service I've ever had absolutely a joke I will never go there again read more

Do not order online for Sidney's location. Put a order in St 7:27. Went to pick up at 7:45. Sent my daughter in to get it. They didn't even have it started. Just told her to go have a seat and they would get to it eventually. She walked out at 8:05 with the order. No apologies. Nothing. Called to complain. Was told people in the store are priority over online orders. I was shocked. We are a paying customer. I will not be back. So sad. read more

I don't get a lot of time to stop into the restaurant as usually my better experience are in store, but it seems like most times I order off Doordash (and I know this isn't the delivery fault) but my order is messed up. LITERALLY MISSING THE JALEPENO RANCH! Arguably the best reason to eat at Hot Heads. i just think there needs to be a better system for people who order through door dash. read more

I ordered a "quesadilla" that looked like it was sat on. My girlfriend ordered a bowl and said it was terrible food (for the first time ever), the nachos with queso were terrible, and my "quesadilla" was terrible as well. If you want to be disappointed go to hotheads. If you don't, look elsewhere. Will never be going back. read more

Hot Head Burritos - This was my "quesadilla" from hot heads. - Mexican Near Me - Strongsville, Ohio

This place blows all other burrito joints out of the water. The toasted burritos are amazing. The nachos and jalapeño poppers are fantastic. AND THEY SERVE BEER! read more

Ive been a loyal customer of Hot Heads for years but have chosen to not return because the staff do not wear masks. The employees were talking and laughing over the food without masks. Why the management not require the staff to wear masks during the pandemic is beyond me. read more