Location seems understaffed. One young girl on the receiving and juggling between the inside customers and car line. Things getting dropped. Instead of For Here she's making To Go, and vice versa. Constantly apologizing. Need to add staff there. read more

SLOWEST TACO BELL EVER! i try to give them a chance but after the 5th time being stuck in the drive through lane for 20 minutes for 1 damn chalupa, i had to speak up. please get your shit together guys. hire more workers. read more

I've been going to this Taco Bell for years, and it just keeps going downhill. There is always a long wait, and the staff seems overworked. Tonight there were only 6 cars in front of me, and it took more than 20 minutes to get my food. The food smelled burnt, and I got the wrong order. I'm afraid it's my last time going there. :( read more

This Taco Bell has to have the NICEST Staff I have ever come across in Taco Bell's. We actually go out of our way to come to this location because it's so clean and everyone is SO nice. I have eaten at many a Taco Bell and will choose this location always over others. Keep doing you TBell on El Camino Real read more

Not sure who is responsible but be careful. The app clearly states open til 2 am but apparently the employees here like to close down early! I arrived at 12:30 am after ordering through the app and paying through the app but apparently they just take your money and run with it. read more

Taco Bell - Fast Food Near Me - San Carlos, California

Was there 25 minutes before they closed but no one was there. Several cars kept lining up behind me and no one asked to take my order. So, I drove up to the window and waited. The person behind me waited at the order box and so I honked my horn. Still nothing. Waited. Nothing. Friday night at 1:35 AM and I could not get my friends the food they wanted. read more

This location has vastly improved in the last couple of months. Since I live about 10 minutes away from this Taco Bell I came here a lot, but I eventually had to stop coming here because they would ALWAYS get my order wrong. It was really a pain... Cut to two months ago. My bf was really craving for some Taco Bell and I really didn't want to drive all the way to the Foster City location, so begrudgingly, I came here. To my absolute shock, they actually got my order right! And not only that, but as they were handing me my food they recited my order back to me and told me which food was in which bag. I've gone back a couple of times since then, and they have always gotten my order right. I'm giving this place 4-stars for improving. read more

Horrible service, the manager is extremely rude. I had to wait 10 minutes to get one crunchy taco. I'm pretty sure they spit in my food as well. Unfortunately there is no phone number I can find to call and complain to. Have never had a young man be so rude like that. read more

Online I made a pick up in drive through that was ready for pick up at 1:02. I went inside at 1:25 because the line was too long at the drive thru. Went inside and they had no idea how an online order was made. Went late to work! Manager doesn't give a shit and is more focused on the drive thru than the people inside read more

If i could give negative stars I would. First of all, it took 4 minutes of non response at the menu before I pulled up to the window instead hoping to place my god dam order. Once at the window it was followed by another 6 minutes with NO SIGN of anyone in the store. (Inside was empty mind you) the person behind me left without ordering as well. By far, hands down, WORST experience ever. The person working on 4/25/2017 at 9:15 am should be fired. Will never go back here. And will tell all my friends/family not to go to this location either. read more

I tried their online ordering. Time was quoted as 3-5 mins. App said order was ready, but I waited at least 30 minutes and still no food. During that time, I kept asking 2 different servers, at least 4 times. At one point hey verified my order was in the system but still nothing. I got so frustrated, I left without any food. I told them I was doing so, but no one offered to help further. So something is wrong with their online ordering system but even so, employees should have taken care of it, since I brought it to their attention multiple times. read more

Absolute worst drive thru I have ever been to!! I work a block away so I came here for lunch and was ten minutes late getting back to work. What!?!? The guy in the drive thru window kept giving me excuses, even told me he was having a bad day. Guess what, I am in a drive thru to get in and out quickly... not to spend 35 minutes of my life I will not get back. Needless to say, I will never be back there. It wasn't great service before this trip. If I could give zero stars I would. Beware and have plenty of extra time!!! read more

Unfortunately this Taco Bell didn't live up to the name. Just taking our order through the drive thru was painful, that was the first red flag. Then We waited over 25 minutes in the drive thru and unfortunately there is not a way to leave. Cars behind us were backing out and I wish we did the same. We ended up canceling our order and leaving after seeing the lack of organization and hygiene of the employees which made us not want to eat the food they prepared. I wish we read the reviews before. As out of town visitors it was hard to find quality fast food in this area. read more

Yuck! There was a hair in my crunchwrap, and the beans in my burrito were hard and crusty. The female who took my order did not have any customer service skills at all! I felt like it was a bother to ask for no sour cream.. Which they put on everything anyways, even though she has it correct on the board. I can't believe I'm writing a review for a taco bell, but I'm sooooo disgusted by the hair in my food, and the horrible service!! read more

The drive thru takes time, alison and randy givr the best service, it gets crowded and theres onlt one person at drive thru dealing with the rush read more

I dig the employees at this place. Smiles and sincere dialogue separate this place from the other TB places that I have swerved upon.

20 minutes for our order to be made. They care about the drive thru more than anything. I wish I never came here. What a waste of time. What happened to fast food being fast? read more

Super slow. Good food, but the wait is dreadful! Over 20 minutes to get my food from 3:50-4:10. You cannot call it fast food.

The guy working the drive through right now is rude and needs to take orders faster! We have been in line for 30 minutes for 4 cars. And he is only on the 3rd car now. read more

The guy at the drive thru asked me to go out with him after handing over my food. Made me super uncomfortable, guess I'm never coming back here. It's not worth it if I'm going to be harassed. read more

Holy sh.. 12-5-2019 I got here 9:15 now 9:28 just barley now there taking my order th General manager needs to be fired for not having anything organized they see me but Managers here and Anna be Stupied not see you time is now 9:45 my order hasn't been started yet almost half hour and no food yet for a number 6 combo with Steak read more

This is by far the worst Taco Bell I've ever been to. The service was very slow and no one spoke English and to add insult injury they got my order wrong. if I could give it negative stars I would read more

Worst Taco Bell Ever. Got two stars only because the Cheezy Gordhita Crunch is still on the menu. However the rest of it is horrible. If they can remember your order you might get what you want. Drive through service is also horrible. read more

I don't know what they are making in the back of this place, but every time I eat here I get sick! The kind of sick when your stomach feels like its digesting rocks! wtf! read more

Service sucks....always! I go there just because I'm craving it. Just because. Drive thru offers no customer service. I bought food. Didn't even bother to offer me a fork or sauce. read more

Worst fast food experience by far. Came here twice this week only to be disappointed by wait times that seemingly exceeded dine in time at an actual restaurant. Waited over 30 minutes outside drive thru. Terrible. I tried calling them and they didn't even bother picking up the phone. It sounded like it got forwarded to someones cell phone... Like really? Is this even a business? Oh and earlier this week their frier was apparently "broken" and none of the things I wanted on the menu weren't available. read more

This is the best taco bell to go to in the area. They are always fast and promp and have the correct order. Very friendly. Just sometimes super busy. read more

tyler from this san carlos taco bell is the most polite, respectful and pleasant person i have encountered in my fast food career as a patron!!! he deserves to be recognized for doing such a wonderful job with a fantastic attitude and a smile thank you tyler you deserve a promotion and you will go far!! read more

Cashier that took my order from late last night was rude and just stuck out his hand after I placed the order like I'm in the rush to get your payment and stuff. Service was real quick though and my food order was wrong because when I asked for a queserito, it came out spicy with chipotle sauce mixed in. Only food order that I complain about and don't think I'll go this place again. read more

Every time I've gone, folks have been friendly, warm, and the food has been both fast and correct. We went to another location the other week and were harshly reminded of how bad other Taco Bell's (and fast food places) can be. Not this one :) read more

Tyler is a homie if u go and u see him tip him $0.25 he loves change, Taco Bell pls yo his pay he needs a raise he is da best :)

You crazy if you don't LOVE Taco bell. I got mad Love from dem tacos.the most authentic mexican fast food place i can think of you... Da real one.. Taco Bell is the Cats Pajamas...the bees knees read more

It was a typical taco bell food wise. The services was very upbeat and enthusiastic albeit a little longer than normal to good my food. I was circling the area late at night and finally just had to stop in. The Wendy's a few blocks up the road looked to have nicer curb appeal. read more

I went through the drive through this evening, and the person I heard over the speaker was fantastic. Her approach with customers is welcoming and I loved that. Thank you, lashawnda. read more

Just finished eating my disgusting stale food from this location. Not only was the food horrible but the wait was horrendous. 25 minutes for 4 cars at 8pm on a Tuesday night was ridiculous. read more

If you don't want to wait 20 minutes in the drive thru go to another T-Bell. They have the slowest one around, and it's only gotten worse. Skip it and go to a different one, about 5 miles away. read more

I love this place I must come here a lot cuz they had my order on the drive thru screen as soon as I told them I was ready... Pink lemonade freezes r the best and the service is here great every time no matter who is there!!!! read more

Love this Taco Bell. They serve breakfast until 11 a.m and it's always delicious. Food orders are always correct. Always have a great experience here because of the staff...They are always so kind and welcoming. read more

No even one star, service its horrible and food cant even try to eat. Please do urself a favor go somewhere else for a fast food

Worst taco bell ever. Asked for two taco supremes no tomato. Got two plain tacos. Asked for two chicken chalupas no tomato, got two gordidas and WITH tomatos. Can't get anything right. read more