The customer service didn't have to be this good. That was my thought while driving away at 11:16PM with my lap full of food. I don't go to Taco Bell for hospitality the same reason I don't go to my favorite Pho place for hospitality. Consistency and speed matter the most--especially in fast food. So to my surprise, I had probably the best experience with a disembodied voice that I've ever had in my fast food dining experience. This is coming from someone who trains servers at a fine dining restaurant. You can say I've been around the block when it comes to hospitality. Well done, disembodied voice. Regrettably, I don't know your name but I'm sure a quick look into this week's schedule will reveal who was at the register around this awful time. read more

Taco Bell has their whole menu on the TV screens as well as they have 6 kiosks where you would be able to order at! They do also have a separate cashier station in case you pay for money and not card! The service was great and fast with their customer service! The ambiance was nice and chill! Super glad that the AC was blasting on such a nice hot summer day! Food was nice and hot! I got their caramel apple empanada and a cool ranch Doritos tacos! There was a good amount of toppings in the taco! TIP: AC was on and blasting! There's 2 gender neutral restrooms and ample parking! There are no outlets though so this is more of a quick grab and or chill and read location! read more

Service was inaccurate most of time and very rude service. They never heard of customer comes first. The whole place is a joke. The whole crew needs retraining. read more

Got a free Cantina Chicken Crispy Taco just for using Venmo as the form of payment. The drive-thru worker was super nice. And of course, the food was delicious read more

Taco Bell - Cantina Chicken Crispy Taco with Nacho Fries - Fast Food Near Me - San Gabriel, California

Came here for a late night grib. I heard about their newest promotion so I was curious about it. I haven't been to a Taco Bell in years and it looks limes they've changed a lot of things. There's 5 huge ordering screens at the register area. There's also lots of available seating. It's spacious, bright, and clean. So we got the $7 Supreme Luxe Box. Honestly, the value is really good for what you get. It comes 3 full items (Chicken Chalupa Supreme, Beefy 5 Layer Burrito, and a Crunchy Taco), Chips w/ Nacho Cheese (comes warmed!), and a medium drink (we got the Baja Blast). Between 2 girls with smaller appetites, this was just the right amount of food! Very worth it! I like that the sauces, utensils, and napkins are readily available and fully stocked. The parking lot is huge. read more

Taco Bell - Ordering screens, there were 5! - Fast Food Near Me - San Gabriel, California

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One of my favorite taco bell locations to visit when I'm in the area. All the workers are super kind! The whole place is very clean and organized with all the sauces/etc. You can definitely see the love and care the workers take into making the place look tidy and presentable! I love coming here read more

Second delivery I had sent and again they did not include all items ordered. A drink of all things.... Come on... read more

Taco Bell - Online order done terrible - Fast Food Near Me - San Gabriel, California

It's been awhile since I've been to taco bell, but I had to come try their new cheesy chicken crispinada. I thought it was good, just a bit pricey for the size. It was crispy, cheesy and had a good amount of filling in general. The sauce that comes with it was what I believe spicy ranch. The sauce complimented the crispinada as it gave it a slight kick. I could see myself getting this is I came to taco bell again. In addition to that, I got a crunch wrap supreme. I thought theirs was really lacking. It was mainly filled with lettuce and barely any meat, so the lettuce was all I could taste - bland. read more

Old lady there with nasty attitude. At drive through she swings food at customer and you can hear her cursing at her co workers . So unprofessional. Don't work at all. read more

My friend and I were excited to try this location after their recent remodel. Holy hell, this place is just a polished turd. It is SO bizarre how far away the tables are from the benches, and you can't move either of them! What the hell? Huge gap. Maybe they're made for morbidly obese people? I dunno. Terrible setup. The floor was super disgusting. The place smelled kinda like poop honestly. It was freezing inside, like almost as cold as outside... when it was 57 outside! And the music was obnoxiously loud which made it hard to talk. I actually think they intentionally keep this place unwelcoming because they don't want people hanging out. It's really rude. My burrito was TINY and leaking out one end, so I started with that end. And then the other end started leaking! Come on. How do they have people working at Taco Bell who can't even fold a burrito? I didn't add anything to mine. Just a bean burrito. And my friend paid like $4 worth of add ons to his, and his burrito was also so small. Why they didn't use a bigger tortilla is beyond me. He literally paid $8 for a burrito and it was the size of a regular burrito supreme. We both felt so ripped off. Never again we will we be back. This location is the worst. And i frequent many Taco Bell's all over SoCal. read more

Taco Bell - Tiny bean burrito leaking from both ends. - Fast Food Near Me - San Gabriel, California

Food is always excellent here. Nice and friendly staff. Second time trying their chicken nugget combo. Everything was perfect!! Fries was fresh while cheese dip is hot and fresh. I got the cinnamon iced coffee and it was on point (at no extra charge!). The nuggets was juicy and plump (not like the last one I tried at another location. Completely the opposite). This location is my go to near my place and I just realize that there's a reason why I keep coming back. Keep up the good work guys!! read more

I've been here a couple of times and they always forget something. Super frustrating. Nice people though.

Drive through order quick and easy process. Came to order chicken wings and we waited in the car, they dropped it off in the parking lot. Staff was nice. read more

Taco Bell - Chicken - Fast Food Near Me - San Gabriel, California

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Really disappointed in this location. It gets worse and worse every time we come. We felt so rushed to order even though we weren't at the speaker. They kept asking if we were ready, and we physically could not order because the speaker was far from us. We ordered as shown in the receipt. We got the food quick, I'll give them that But everything was half assed and lacking. The chalupa was not heated, the tortilla was cold, the "beef" lacked its usual flavor. The Mexican pizza was missing the sour cream that I had to pay extra for. It wasn't worth going back for it but worth the review. It was my first time trying it, and it is not as good as everyone hyped it to be. This location lost me on this hype. Overall terrible experience and terrible food service. I'll probably have to use the bathroom later, so shame on me for even eating this read more

Taco Bell - Mexican pizza with sour cream - Fast Food Near Me - San Gabriel, California

I've been coming in this Taco Bell for many years. I usually drive by here on the way to work. I'm surprised I haven't written a review for this location before. Especially when school was in session and this place was always busy. Now with the Taco Bell app, I'll place an order on there and you are able to go in and pick up your food. There's a bunch of different options on how you can order here. They've made it quite convenient. There is a drive-through at this location which is very popular during covid. Through the app they do tell you the process and the progress of mine your food is ready. So once I was being made I went inside and picked up my food. I'm a big fan of their chalupas and their nachos. Pretty much everything is really good here and you can't go wrong. A lot of the things have similar components but with different variations. I know many times people are coming here and the line has been really crazy. There's a good amount of parking right outside service shouldn't be a problem when it's not a busy rush. read more

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Taco Bell is one of my favorite fast food joints, so no complaints here. During COVID-19, they place a sticker on your to-go bag to ensure it's sealed too. We picked up a quick lunch on the way home from the drive-thru. I had my usual Crunchwrap Supreme ($3.69), which is seriously one of my favorite things ever. Also picked up a couple tacos and the Nacho Crunch Double Stacked Taco for $1. Pretty good value overall. They did end up giving me the wrong hot sauces though, but there's bigger things in life to complain about. Happy to get my Crunchwrap supreme fix whenever! read more

Taco Bell - Nacho Crunch Double Stacked Taco. - Fast Food Near Me - San Gabriel, California

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This time I stopped by to buy the grande stacker combo for $5.49! It was advertised online for $5 but apparently I asked them about it and they told me it was $5.49. I bought 2 combos and in this combo there is: one drink, one grande stacker, and two classic beef tacos. Although the service was good and there was no other issues, the food could've been better and they could've stuck to the 5 dollar pricing as they advertised. Some people come here believing there is a 5 dollar deal when there really is not. The hard shell taco was not that crunchy and it was a bit soggy, and I was expecting some sauce in the grande stacker like they have it in their quesadillas. One thing I'd hope they change is that they should allow customers to receive rewards in their app even when they order in restaurant, and NOT just rewards ONLY for online ordering. read more

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Man screw this Taco Bell. The 'manager' or foo in charge has an attitude problem and should quit because he obviously doesn't like being seen as a fast food worker. Either work with a sense of purpose or screw off. First of all, he seems cheap and stingy (yes I know, I said it twice). The burritos are taquito sized no joke LOL. Second, when I asked him if I can have more sauce, he's like "you already got a lot of sauces when you ordered from the app", I just repeated my sentence no stutter. I don't give a damn if I already got a lot of sauce (lol there was like 2 fire and 3 diablo when I selected 10). He gives me a dirty annoyed look and went to get the sauces. Wtf it's fast food, you're not going to lose money over a multi billion dollar corporation and I highly doubt you're the owner with that kind of attitude. Why so stingy? I'd rather drive farther to the Taco Bell on Valley or in Montebello. read more

Ordered their chicken nuggets. The guy asked me what sauces I wanted, I told him. He then forgot and asked me again, so I told him again. I got my food and drove home to find out he never gave me any of the sauces for my dry nuggets. read more

I'm confused of what time this Taco Bell opens? It says 8am but I just tried getting some breakfast at 8am and it's closed. I think it's such a missed opportunity for this location because it's such a busy street it should actually be open at 7am in my opinion. Now I know do go somewhere else. read more

This location is the worst Taco Bell I've ever had. Make the drive to the one on Rosemead Blvd by the DMV, the quality of the food is 10 times better. My burrito supreme was cold and had way too much sour cream. Was excited to try the new cantina menu items and was very disappointed. Quesadilla was greasy & cold with had hardly any chicken in it. That green sauce is not all the hype. Don't pay the .25 cents each for more packets. I very rarely eat here but once in a great while I get the craving for a classic burrito supreme. I regret to inform you this place is Taco Hell. They get 1 star for friendly drive thru service. read more

The soft potato taco that I had was sooo good all the ingredients were fresh and the customer service was nice. Had a really good experience overall @2:30 pm on a Friday. read more

It's Taco Bell... We have all eaten there, it's a sure fire way to help you out if you are feeling constipated. My order was wrong, there were barely any chips and it was upside down in the bag so it was exactly what I expected . All kidding aside ( not kidding ); the drive through guy was nice, maybe because he knew the type of shenanigans that were lurking in that bag. read more

PLEASE DON'T GO HERE. FIND ANOTHER LOCATION. It seems that the night shift (9p - close) crew is full of high schoolers who do not pay attention to anything and will let you know in their voice tone and facial expressions. Pulled into drive thru around 11p and there were 3 or 4 vehicles ahead of me, with a midsize SUV directly in front. As soon as the SUV finished ordering it moved up appropriately. I moved up as well but stopped a full 3 feet away from the ordering screen, giving a respectful space from the SUV ahead of me by not being close on their bumper. THREE TIMES I hear the voice box say "Welcome to Taco Bell, what can we get for you?" I obviously wasn't right next to the ordering window so after the third time I yelled, "im not even at the screen yet". The response: "what can we get started for you?" My response: "I can barely see half the menu, can't you see how far I am?" Only then they apologized. Ordered three items: Mexican pizza with sour cream, toasted cheese chalupa and cheesy gordita crunch. The female at the window already looked like she wanted to clock out and her tone said it all. After I received the food, I first made sure there were three (3) items before driving off. There was (for once). As soon as I get home, I discovered the mex pizza had NO sour cream, though I was charged 0.50, and the other two items were very tasteless and lacking in flavor. I was too infuriated to go back and deal with this nonsense. This wasn't the first time they goofed my order so bad but it's definitely the last, as I will never go back to this location. Please, DO NOT GO HERE. THESE WORKERS DO NOT GIVE A DAMN ABOUT YOUR ORDER. Does one have to open every single item to verify the food was made correctly nowadays? The trust factor is long gone. read more

The food is fkin cold！！ I ordered on the website and picked up at the drive way the person sounds like she was rly tired read more

EVERY SINGLE TIME they forget something in my order. After missing lunch I decided to give it a try again... nope, still screw up my order. I'm so sick of this place, never eating Taco Bell from here again. Is it REALLY that hard to double check the order?!?! The worker literally handed me a sealed bag and says "6 items in the bag". Nope, only 5, they get you in the drive thru... read more

Extremely rude personal zero help. I'll be sending sit there for 20 minutes they been smoking outside instead

Front clerk wasn't aware of how to assist me with my remarks and charged me 2 times on my debit card. Drive thru might be the same so be sure to check your online banking or do not go here at all. read more

Mexican pizza is back! Their drive through staff is fast! I am liking their Mexican pizza they make here and they give you fair amount of sauce on side. read more

Dude ‍Worst Taco Bell ever. I ordered a Crunch Wrap Supreme All it had was sour cream , tomatoes cheese& just a tiny bit of meat on Legit 1 corner not even considered a morsel size...? My heart broke It looked as FLAT as a pancake, there was no CRUNCH no SURPREME what a disappointment. The tomboy that works there got sum attitude & complete ignorance ....do better... Like come on now.....If you're having a bad day it's okay you're awesome keep doing a good job even tho you probably don't like your job ...or whatever it is must be ,but it's okay you get through this thank you to all you workers for being there for all us when we need ya and wanna feed our family's . But I will give this 2 star because i know the food be poppin there , but I was not satisfied honestly I got more of the tortilla then what was inside...thanks for that. Tacos poorly made with such low items inside .. NO SAUCE !! After you asked what sauce do we want ... dick move read more

Horrible service even for fast food which is already known to lack customer service. Yet this individual and his coworkers took it a step further to look at me dead in the face with a dead look in his eyes, probably too high to know what's going on. And tells me they have an item available so I order it and knowingly gives me a complete opposite item. This isn't the first time they act rude and mess up an order and lie to my face when I ask them for my missing items my receipt clearly says I paid for. But it will be the last read more

This is like the safest and nicest taco bell in the world. Ive been coming here for years and ever since the pandemic they continue to surprise me. They ask how you are doing at the drive through and when you get to the window it is super low contact. They hand you your food with trays and have you insert your own card! Its great! Keep up the good work and lovely manners! read more

I come here for lunch when I'm around the area and they never disappoint. I get my regular bean burrito with shredded chicken, always delicious. Staff is great always nice and friendly! You can't forget your Baja Blast! read more

Taco Bell - Fast Food Near Me - San Gabriel, California

Your tacos aren't worth more than a 5 minute wait, get your sh it together. If I ever want gas for under $3, I come here. Incompetent, slow staff that won't bother to acknowledge their walk in customers. Why does it take 2 of you to bag the food? This isn't rocket science. One could have bagged the food while the other assisted the hungry, waiting customers that chose to spend their money here. Carl's Jr. is only a block away, I'll give them my money instead. read more

Great customer service ! Don't always expect anything crazy from Taco Bell because it's a quick bite restaurant. Great customer service !

It was my first time at this location and it's really nice! The eating area is perfectly spread out and clean. I also love that they brought the nacho fries back! They're my favorite. I would come back to this location since the food came out fast and it was delicious! read more

Taco Bell - Nacho Fries - Fast Food Near Me - San Gabriel, California

When I went to Taco Bell, I headed to this location. The employees were quite friendly. Orders were rarely incorrect, and if they were, they were corrected as soon as possible. read more

Ray is the worst person to have In charge of ANYTHING! To begin with my order was missing my fries and my chicken Chalupa Supreme was missing my lettuce. When I called to complain about my missing fries Mr. RAY was offended about the fact I was upset , hello I'm a hungry pregnant customer anxious to get home and eat my food and come to realize part of my order is missing who else wouldn't be upset , but it doesn't end there RAY decided to click on me and ignore my calls I called 15 TIMES !! All I wanted was to get my money back and he was literally ignoring me . Would you be a satisfied customer ? Zero Stars for that employee , no one with that type of I don't care attitude should ever be in charge . read more

Taco Bell - Fast Food Near Me - San Gabriel, California

Dorito ranch tacos! Yum! Pass on the supreme option. Tomatoes get everything soggy and sour cream is just nasty! Chalupas are deep fried thick tortilla tacos. I'd pass on these. Too heavy. read more

My dearest Taco Bell Corporate, I came upon your tacos once more in a strange neighborhood when I was hungry and weary from my travels. If this Taco Bell were a potato then it would be a nice potato. They had tacos, I wanted them. Transaction consummated: with extreme vengeance because I did not receive my "assload" (in the parlance of Master Shake) of fire sauce packets that I had requested. Until our fire sauce fueled love occurs again in another town, Daniel L. read more