10/10 experience! the staff was so helpful and caring about my packaging needs. I cannot thank them…read moreenough. I will definitely come back!!!

I've used Great Pacific for all of my packaging needs for years now. They have an excellent…read moreselection, are happy to provide examples and help you find what works. They will deliver or make it available to easily pickup. They are always the best price, too, so we are always happy with GPP.

I recently did business with West Coast Self Storage and their customer service was fantastic,…read morebeautiful facility as-well. The owners must really care about their image, they had construction going on doing necessary repairs rather than letting things fall apart like you usually see. I spoke with Jocelyn the store manager and she was an absolute delight to work with. I highly recommend them, I will do business here again in the future.

They waited a couple months till all my stuff (mostly heavy) was neatly packed away then they…read moredoubled my monthly cost. Are all these places like this because this was barley affordable for me as it was and now this. I am now afraid to move to another more affordable place and have them do the same thing to me again. Took over 3 weeks to move my stuff in this place to begin with and it wasn't easy by myself.

Around midnight the night before my boyfriend and I moved his best friend completely bailed on us…read moreto help us with out move. We already had the u-haul reserved and we had no idea what to do. I started googling "moving app" and bellhops was the first to pop up. OMG. LIFESAVERS. They were immediately in contact with me, and told me it was going to be tough on such late notice but they were there working hard to find someone. It was stressful, but they called me an hour before the time scheduled and said they had 2 guys for me! The price is well worth it and these people really know what they are doing. Our big studio took about 2 hours to load into the small uhaul and about 45 mins to unload at our new place. They moved all of the big furniture and didn't leave a scratch on anything! I have recommended this service to all my friends and co workers because it is more than worth it! Thanks for finding me great movers in less than 24 hrs and being so professional and letting me pay with a card/tip on the card also! Great great service!

Worst moving company ever. Damaged thousands of dollars worth of furniture and "lost" valuable…read moreitems even on a dedicated truck with only one destination, has no customer service (is just run by bots and AI), grossly overpriced, and a nightmare to deal with! Do NOT use Bellhop.

This place is a pleasure to do business with. The facility is clean and well cared for, and the…read morestaff is amazing. Our family has been doing business with them for years and they have always been kind and helpful. The manager has always been able to accomodate all of our needs. Almost like part of our family :) Thanks! - keep up the good work.

I am usually reserved about giving a business 5 stars. However, by the end of this review you will…read moreunderstand why I gave Arm Guard Self Storage 5 stars. Arm Guard Self Storage Pro's: 1. Security. The facility has camera's everywhere. Each storage unit has an alarm and inputting your code at the front gate disables that alarm for your unit. The Alarm is enabled once your code is entered from the inside of the facility. There was one incident where a person was found living in one of the storage units. He gained access to the unit through the back of the storage (which is why the storage alarm wasn't tripped). However, he was caught because as police tried to get him, he tried gaining access to another storage unit to flee fortunately, that storage unit was full and he got trapped. One last comment, there is someone who lives on the facility. 2. The staff is very friendly. As a Service Member in the US Army, I am not new to the storage scene. Living in El Paso, Texas, I was required to have a storage upon receiving orders to deploy to Iraq back in 2009. The storage unit was subpar but I didn't care. I just wanted a cheap storage unit with a location close enough to walk. During my deployment I found out that that particular storage unit didn't receive a payment. Immediately, they starting auctioning my stuff. It's a good thing I had my brother as an emergency contact. This little story brings me to the Arm Guard Self Storage. After I explained to them why I was very particular about getting a storage due to my previous experience, they informed me that auctioning my stuff would be illegal. They were also very informative about informing me that the man who was living in the storage unit near mine tried gaining access to my unit. 3. Autopayment. I love autopayment because I don't have to worry about going to the storage to pay my monthly fee or sending in a check via snail mail. 4. Front gate is self explanatory. The front gate has a access code key pad on the left side that gets you in and diables the alarm. 5. Access hours. The hours to enter the facility are 5:00AM - 11:00PM. The hours ensure that the facility is completely locked down outside access hours. Its another extra security. 6. Lights. Each storage unit has lights. It's really awesome to see what your trying to get. Overall, I would definitely recommend this storage unit. I left for Afghanistan, came back and didn't have any issues.

I had a good experience here. I found the different people I worked with listened, understood and…read moremade an effort. The Unit was clean when moving in, the move out was easy and I found the gates and security were always working. Thanks for a good experience and I'd recommend to others.

The lock couldn't lock the storage unit and inside of the unit was very dirty. She tried to charge…read moreme $12 transferred fee to another good unit. Now she charged me for $20 for late fee. I came to her and remind her what happened on that day. She didn't want to dispute $20 for me. Suddenly, her attitude was out of control and screamed out at me. The customer service in Federal Way (35200 Pacific Hwy South) is the worst location! Her name is Shay yelled at me and didn't want to solve the problem which the mistake made by her! I called and left a message to Alex (the Manager) in their voice mail, never call back!!! I have 2 storage units in this location. Very disappointed with this company. Don't go to this location!!!! The staff have the worst customer service with rude attitude that I have never had!!! Even they don't want to tell you their names!!!

So quickly after I posted the last review, the owner reached out to me and apologized for what…read morehappened. It was a really nice gesture and he did assure me that they have higher standards of service and that they will be working to make things right. He adjusted the cost of the move, which my boyfriend was happy about. I also used the $6 walnut stain pen from amazon and was able to fix (hide) most of the marks on edges of the bed, and make the scuff on the nightstand less noticeable. Moved to Tacoma and boyfriend booked this company. Only needed to move a bedroom set but needed disassembled and reassembled (to fit thru doors). Condo is a bit of an inconvenience in this regard. Company was prompt and courteous, and I was ready to be super happy with them but I was disappointed that out of two night stands and a bed with storage (Queen, 6 drawers) and mattress: mattress cover was stained with grease in one spot (the mattress was wrapped?!), large scuff on one nightstand, smaller scuff on the other. Several marks on the drawers. I booked to avoid the hassle of doing this myself. When I initially bought the furniture a lot of it came from the store unwrapped so I thought movers would have a similar level of care (what's the diff? In particular the nightstands came originally without any covering so I expected them to travel without incidence). It was mostly a waste of $600. I will add I did not seek any thing from the company and maybe they would offer something. I purchased a $6 walnut stain pen from amazon so hopefully that hel

I was quoting for 3men and truck at 228$ per hour + 1 hours (228$) of travel fee. I call them three…read moretimes prior to make sure there is no other fee that will surprise me at the end. I spoke to Jason and Steve who is the owner of the company. They ensure me that the quote is accurate and no other tax or fee will be added. They told me not to worry and everything will be straight forward and smooth transaction. Obviously not happening after the crew finish the work. The crew start working at 9am and finish at 12:10am and then call the office for the final charge. The move is from Storage to unload at residential home. I thought it would be easy and smooth transaction. Just labors and truck. Nothing complicate. The branch manager call for the total of 1235$ which combine all fee that is not even in the quote. I believe this is a Shady and scandalous way of doing business. I should believed some other bad review on yelps and Google. At the end they lower the price to 1081$. The calculation that I got from my calculation is 3hours and 10 Mins + 1 hour of travel fee = $950. I didn't use any of packing material. I only use the labors+truck. This actuall pisses me off. I just paid them 1081$ just to get it over with. The only good thing about this transaction is Erick and his crews are very curtious and polite. They work fast. I have another loading coming in from out of state. I think I better use any other company. They promised me of 10% discount. You have to be crazy to use them again. This service and totally experienced is not worth 1081$. Be very careful with this company. You better of finding some other local company. This company is a joke. Save yourself time and headache by looking else where.

So helpful and guided us through what we needed . Very kind young men . Such a great teamread more

EMPLOYEE NAME: Chase…read more This was my first rental in a long time and Chase helped me out the entire way politely and patiently. Even when a woman came in screaming about nonsense he wasnt shaken at all, not one bead of sweat rolled down his face, and this woman was terrible! I would recommend renting from here if Chase is working the shift, idk about the other employees as chase did everything for me that day.

Man, these guys hustle. They have great attitudes. I highly recommend. They were careful with all…read moremy things and work super hard!

They keep calling me multiple times a day to give me a quote and it bothers on harassment.read more

Be very careful to review the final charges if you rent from this Budget location. I was…read moreincorrectly charged for refueling, and even when I provided documentation that the truck was returned refueled, they still refused to fully correct the bill. I was quoted an estimated total of $43.07 for a local truck rental, but after returning the truck I was charged $93.34. The charge included 24 miles and 2 gallons of gas, despite only driving 22 miles and returning the truck fueled above the full marker. When I presented my drop-off photos and fuel transaction, instead of simply correcting the bill, they offered a partial correction. They refused to remove the 2-gallon fuel charge and acted like they were doing me a favor only partially overcharging me. If you rent here document everything and do not assume that they will correct the bill willingly.

They are amazing. Easy to work with! They have helped a lot with my business and their trucks…read more Recommend them to everyone always.

The entire process from quote to pick up to delivery was transparent, efficient, friendly, and…read moreprofessional. The crew were flexible and great at problem solving the many issues that surface during a move.

They did an amazing job! My wife and I couldn't be happier with the service today. The 2 guys who…read morecame to move us were very friendly, communicative, and careful with all our belongings. What really impressed me was that we had a couple lamps with loose screws and were wobbly. We didn't mention it to our movers, we figured we'd fix them later. When the lamps arrived at our new home, the lamps were no longer wobbly. I asked our mover, Shane, about it and he said they noticed the lamps needed a quick fix so they tightened some screws for us. They did that without being asked. I know that seems so small, but we've never had a moving company go above and beyond like that. No damage, no scratches on walls, and they finished in less time than I was quoted. We hate moving, but these guys really made this day feel easy and smooth. I strongly recommend everyone to consider hiring this company.