I visited South Gate Roller Rink this evening around 9 PM with my mom and her two friends. I was…read morereally looking forward to showing them this local skating rink for the first time. When we walked in, the bouncer was sitting just inside the door. I had my ID ready expecting him to check it. We told him we were thinking about going into the rink but wanted to take a look first. He immediately got dismissive and said there was a cover charge. When I asked if we could just peek inside before deciding, he sarcastically said "would a night club just let you take a look if they were charging a cover?" Like that was not already obvious enough, he then went out of his way to mock the way we asked the question and told us he would have let us in if we had just asked differently. We were not trying to get in for free or cause any trouble. We were a group of women just looking to have a fun night out. To be spoken to that way, especially in front of my mom and her friends, was completely uncalled for. I will not be returning as long as this person is working the door.

What a throwback! We…read morecame to Southgate Roller Rink for a birthday party and it was such a blast from the past. I spent my youth roller skating at Skate King in Bellevue and didn't know this place even existed. The roller rink is attached to the bar and across the parking lot, there's another building with the arcade and karaoke. It's definitely old and rundown, but that just adds to the nostalgic charm. We had fun putting our son on roller skates for the first time and they still do all the fun rink stuff like limbo, races, etc. Rental skates could use an update, but overall this is a great place to hang out for a few hours and skate.

My kids have been coming here for years, long before the new ownership. I hear they're doing some…read morerenovations, which are long overdue. Very good family friendly spot and they do what they can with the space they have. The only downside is the consistent lack of food/snacks/games. 1/3 or or more of the very few games they have are ALWAYS out of order. The food is not always good and very often sold out as they don't make much during sessions -they mostly reserve the pizza just for the rooms. The candy machines are awful - all the decent stuff is regularly empty and the full sided candy they offer is about 3-4x the size price (i.e., the really small bag of lays is $3). Plus I once bought a candy bar there for my kid and the chocolate looked and tasted old, which means their stock rarely moves. Also, would be great if they offered some adult beverages on tap. FYI, it's never a "true" experience here unless u catch a glimpse of the older white gentlemen casually solo out dancing everyone on the rink. I think I will nickname him "White Lightning".

This is such a great skating place for all ages the employees there are wonderful I bring my…read moregrandkiddos and they do 2 sessions every time we come i am so impressed with the young workers they are great ty for being such great examples to my grandkids

Staff was to preoccupied with skating. My daughter fell hard and was crying not a single staff…read moremember came to check. Other staff were too busy trying to do tricks and almost running over other kids. Staff was very rude except the guy that checked us in.

This place seems like a family friendly environment, but they really dont care about what their…read morecustomers do while on the floor.. Ive been here more that 20x at this point, and almost EVERY single time, i havnt seen any kind of care for the more timid skaters.. Last time I was there (2 nights ago, on a thursday mind you) they allowed mulitiple people to get wiped out by careless skaters.. once attention was brought to the staff there was no anouncement on the facilities part... after the guardians/skaters being told 4x+ they allowed mulitple skaters to crash into children and other patrons.. after 3x times they should have asked the family to leave, but instead, I had to leave LITERALLY 45 minutes after paying to be there... why is is ok to let other people be assaulted when EVERYONE is paying to be there.. every skating rink ive ever been to immediately has a staff member go on the floor and ask if someone who has fallen is ok.. My brother fell the other night on his fake hip as well as the side of his head, because of a reckless skater.. NO ONE cared.. my brother has a concussion... Avoid this facility at all cost, if you care about the well being of your body/your loved ones.. they dont care about you, only their revenue!!!

Favorite skate shop! Seth, the owner, is truly an awesome person. Great location and close to…read morePuyallup skatepark

Great skate shop and I will be back. I brought my 7 year old stepson a board here because I wanted…read morehim to have a much better board to start with than I had at his age. Owner answered all of our questions and was very nice. I let the owner know I haven't skated in over 30 years and he gave me some pointers. I'm taking my 4 year old here after soccer to get him a board too. I picked myself up a long board so I could cruise along with them. Very nice owner and the place to go if you want to get a budget to a good board. Definitely recommend to all my Pierce county folk looking for a place to find a good board and just to answer all your questions about skating.

I don't know maybe customer service make a fine come back to American venues…read more Absolutely everyone who worked there, and I was told it's a fam business, so probably genetics, we're extremely unhelpful and would not even politely say that they aren't aware. Their website is horrible. There 0 information on what's allowed or not, and then you bring balloon and confetti and they yell at you There is only one restroom and there were a lot of people. Our birthday "room" was in a hall with dividers - where others peoples were having a party. The service girl was constantly very stressed, Red in the face and kept bringing thighs we did not order lol. The last complain - I promise - the "DJ" was playing slow elevator music, from the 70's and kids all went off the rink and was just sitting in the small divider ))) I went to the DJ- asked for music suitable for 9-10 year girls and boys and girls my mum. He said 0- oh I don't what to play ((( maybe you make a music list and give to me? I gave him $20 and he forgot about the list. I would still go there w my kids - just to skate, in dark cold evenings- but if you are planning a birthday party, think again. Thank you. P.S. I rarely write bad reviews but my daughter was very nervous that her friends were bored out of their mind, all the decorations went to waste, so my e random little kids will come and eat from their table and the service girl was basically screaming at them. Don't want be a snob, but that's why I never go to Thurston county)))

Went yesterday w/ a friend and had a blast:) Music could have been more diverse ;) (add some…read morecountry hehe)

If there were negative stars I would select that!…read more UPDATE Since my original review: The manager reached out with "complimentary tickets" which does not resolve the actual issue - did you retrain your staff? Did you fix your ventilation system? Likely not, his email about free passes was sent and then I responded but here we are almost a week later and no response back. Timeliness is lacking from management down. Here I am again, having to do this because I get no ounce of actual customer care - you all have to do better! Seriously! Particularly if you knowingly subjected all your customers especially kids, to chemical inhalation, poor ventilation not to mention just overall lack of cleanliness in the rink. It's a shame! Just because you all are one of the last rinks in the area does not mean you get to abuse this opportunity!! 1.The smell in this place was horrendous. When we finally got into our party room about 145pm the smell was overwhelming strong, a chemical, instant sickness kind of strong. After speaking with the person in the DJ booth they informed me that the floors were just redone and that the ventilation in the place was supposedly on. My husband works in HVAC and knows for a fact that the ventilation was not on when the parties began, as someone who suffers from chronic migraines the concentrated smell of chemicals was just unacceptable. I asked to speak to the manager multiple times but no one seemed to care, they brushed me off, and left us to just suffer. We had to keep going outside for fresh air and still tend to our guests which was unacceptable. Not to mention, some of our guests needed to leave due to medical conditions which flared up as a result of the chemicals lingering in the air. I don't want to have to escalate this even more and look into legal action because this was very unacceptable for a business. 2. The party check in desk was just horrendous because of the general line to get in, we literally had to squeeze in with all our party goods and bumping into people while waiting past our paid party time. I paid for party room to be in the actual room at 130pm, but was not even checked in until after 130pm we got into the party room to have to still set up. Do better! If you are going to charge for a certain time then make it available at that time otherwise you are lying to people and stealing them of their money. Not to mention we have to be out of the room 30 mins before the party time ends. Considering that we got into the room 15 mins late, your staff should not be rudely kicking us out just because your process for party check in and setup are lacking. I will defintely be reporting you all to BBB and leaving many bad reviews. 3. I had to keep asking staff for stuff for the party room such as our 3rd pizza arrived 30 mins later but no one came to check on us, I had to go and ask where it was. The lighter in the room was broken and I had to hunt someone down to get another. The room itself needs better ventilation and air. This is such a serious health issue with little kids and the chemical smell. 4. Lastly, you all need to do better with the amount of staff and the type of training you give staff. If you want more business defintely work on customer service. There was lack of attentiveness, or any kind of care for that matter, when asking for help or speaking to staff in general they plainly didn't care to engage with care or intention. I am not paying for your staff to be rude to me or my guests. I work in management and have for over 20 years, what I experienced this weekend really shocks me considering your website states so much has been improved. That is a total lie!

If you are a decent skater, the lighting is not a problem. I love when the lights are off & feel…read morelike there is PLENTY of lighting. It sets the vibe. When the lights are off, I feel like I might as well be a 14 year old here on a Saturday afternoon. Anyway, my qualm is the MUSIC. Since new ownership, adult skate nights have turned into a PG night focused on inclusivity. Which is okay, but we are all 21+ , so why the focus on pop and stereotypical AND censored hip hop. They used to play southern hip hop and better oldie jam skate music- now it's "Yeah" by usher and all the TikTok trend songs. Trying to make this place for for everyone is making it generic & unexciting. Adult skate nights might as well be family nights too. The music has been terrible lately. No flavor at all. Bring headphones.

A good old fashioned Bowling Alley and Skate Ring. Place was packed with families, date night and…read moreBirthday Parties. Staff did a great job in accommodating everyone. Food was pretty good nothing elaborate. Prices more than reasonable. A Breathe of Fresh Air. No one on their phones. Everyone conversing with each other and having a fun time. Highly recommend for an old fashion good time

Very outdated and expensive for weekend night bowling. I think it was like $30 for an hour on a…read moreFriday night.