Wow! Haven't been skating in years. Took a little while to get the hang of it but I had a great…read moretime. The staff was very kind and helpful. They tightened wheels for our unsteady skaters. The snack bar worker let me order a quick drink as she was closing. Fun vibe with bright colors and lights. A bit smelly when you first walk in...but after a few minutes I didn't even notice. Restroom was clean albeit a bit small. Super fun, nostalgic evening.

This place is worth 5 stars, not because it's one of the only indoor entertainment places in the…read morecounty, but because it just deserves 5 stars. Look, my love for this place goes waaay back. I had at least 2 birthday parties here, not to mention other events that would entice me onto the roller rink. I loved it then even when the community room had nasty brown carpet on the walls. The place is since under new ownership and they did a really good job updating this place. The greatly needed paint job looks fantastic, carpeted wall are GONE, and nice light in place over the rink. I've been here several times under the new ownership and have nothing but good things to say. Host your next party here or else stop by during one of their free skates.

I don't know maybe customer service make a fine come back to American venues…read more Absolutely everyone who worked there, and I was told it's a fam business, so probably genetics, we're extremely unhelpful and would not even politely say that they aren't aware. Their website is horrible. There 0 information on what's allowed or not, and then you bring balloon and confetti and they yell at you There is only one restroom and there were a lot of people. Our birthday "room" was in a hall with dividers - where others peoples were having a party. The service girl was constantly very stressed, Red in the face and kept bringing thighs we did not order lol. The last complain - I promise - the "DJ" was playing slow elevator music, from the 70's and kids all went off the rink and was just sitting in the small divider ))) I went to the DJ- asked for music suitable for 9-10 year girls and boys and girls my mum. He said 0- oh I don't what to play ((( maybe you make a music list and give to me? I gave him $20 and he forgot about the list. I would still go there w my kids - just to skate, in dark cold evenings- but if you are planning a birthday party, think again. Thank you. P.S. I rarely write bad reviews but my daughter was very nervous that her friends were bored out of their mind, all the decorations went to waste, so my e random little kids will come and eat from their table and the service girl was basically screaming at them. Don't want be a snob, but that's why I never go to Thurston county)))

Went yesterday w/ a friend and had a blast:) Music could have been more diverse ;) (add some…read morecountry hehe)

Great staff - Chloe was so nice with the toddlers. Great price for toddlers. Ice rink was a fair…read moresize for a pop up. Bathrooms are potatoes that are outside - 3 of them. The family one I think had a I housed person in it as it was unlocked but occupied before/after our hour session.

I would just say if you're going to skate here have your own skates. I have never been to an ice…read moreskating rink with more uncomfortable/ 10 out of 10 on the pain scale ice skates in my life. I could only do a couple laps on their skates and my ankles were screamin. Do not recommend unless you bring your own skates. Spoke with quite a few other people that had the same issue.

My kids have been coming here for years, long before the new ownership. I hear they're doing some…read morerenovations, which are long overdue. Very good family friendly spot and they do what they can with the space they have. The only downside is the consistent lack of food/snacks/games. 1/3 or or more of the very few games they have are ALWAYS out of order. The food is not always good and very often sold out as they don't make much during sessions -they mostly reserve the pizza just for the rooms. The candy machines are awful - all the decent stuff is regularly empty and the full sided candy they offer is about 3-4x the size price (i.e., the really small bag of lays is $3). Plus I once bought a candy bar there for my kid and the chocolate looked and tasted old, which means their stock rarely moves. Also, would be great if they offered some adult beverages on tap. FYI, it's never a "true" experience here unless u catch a glimpse of the older white gentlemen casually solo out dancing everyone on the rink. I think I will nickname him "White Lightning".

We've been coming here for about 3 months now I bring my grandkiddos they love it so much when my…read morekids were young they came when it was Pattinsons west I gave feedback before on only change needed was music Playlist well they surely listened they have changed alot I love it !!! Me being a lover of all music genres they have played just that and they dont mind taking requests Ty Mgmt and all the workers a well deserved praise needs to go to all of you !!! You all listen so much and make our sessions magical

Took my nieces, my son and his friend on Sunday and had a great time. Very family oriented. I have…read morenot been on skates in years, so it took a while to get back into it. I originally asked for a size 9 shoe, realized it was a bit too big and went down a size and it was perfect. The young man handing out the skates was kind and at no point did he make me feel like I was bothersome. I really appreciate that. The skating rink is an hour from my place, but it was worth the drive. Thanks again! I realized I can do circles around my teenagers:)

If there were negative stars I would select that!…read more UPDATE Since my original review: The manager reached out with "complimentary tickets" which does not resolve the actual issue - did you retrain your staff? Did you fix your ventilation system? Likely not, his email about free passes was sent and then I responded but here we are almost a week later and no response back. Timeliness is lacking from management down. Here I am again, having to do this because I get no ounce of actual customer care - you all have to do better! Seriously! Particularly if you knowingly subjected all your customers especially kids, to chemical inhalation, poor ventilation not to mention just overall lack of cleanliness in the rink. It's a shame! Just because you all are one of the last rinks in the area does not mean you get to abuse this opportunity!! 1.The smell in this place was horrendous. When we finally got into our party room about 145pm the smell was overwhelming strong, a chemical, instant sickness kind of strong. After speaking with the person in the DJ booth they informed me that the floors were just redone and that the ventilation in the place was supposedly on. My husband works in HVAC and knows for a fact that the ventilation was not on when the parties began, as someone who suffers from chronic migraines the concentrated smell of chemicals was just unacceptable. I asked to speak to the manager multiple times but no one seemed to care, they brushed me off, and left us to just suffer. We had to keep going outside for fresh air and still tend to our guests which was unacceptable. Not to mention, some of our guests needed to leave due to medical conditions which flared up as a result of the chemicals lingering in the air. I don't want to have to escalate this even more and look into legal action because this was very unacceptable for a business. 2. The party check in desk was just horrendous because of the general line to get in, we literally had to squeeze in with all our party goods and bumping into people while waiting past our paid party time. I paid for party room to be in the actual room at 130pm, but was not even checked in until after 130pm we got into the party room to have to still set up. Do better! If you are going to charge for a certain time then make it available at that time otherwise you are lying to people and stealing them of their money. Not to mention we have to be out of the room 30 mins before the party time ends. Considering that we got into the room 15 mins late, your staff should not be rudely kicking us out just because your process for party check in and setup are lacking. I will defintely be reporting you all to BBB and leaving many bad reviews. 3. I had to keep asking staff for stuff for the party room such as our 3rd pizza arrived 30 mins later but no one came to check on us, I had to go and ask where it was. The lighter in the room was broken and I had to hunt someone down to get another. The room itself needs better ventilation and air. This is such a serious health issue with little kids and the chemical smell. 4. Lastly, you all need to do better with the amount of staff and the type of training you give staff. If you want more business defintely work on customer service. There was lack of attentiveness, or any kind of care for that matter, when asking for help or speaking to staff in general they plainly didn't care to engage with care or intention. I am not paying for your staff to be rude to me or my guests. I work in management and have for over 20 years, what I experienced this weekend really shocks me considering your website states so much has been improved. That is a total lie!

Favorite skate shop! Seth, the owner, is truly an awesome person. Great location and close to…read morePuyallup skatepark

Great skate shop and I will be back. I brought my 7 year old stepson a board here because I wanted…read morehim to have a much better board to start with than I had at his age. Owner answered all of our questions and was very nice. I let the owner know I haven't skated in over 30 years and he gave me some pointers. I'm taking my 4 year old here after soccer to get him a board too. I picked myself up a long board so I could cruise along with them. Very nice owner and the place to go if you want to get a budget to a good board. Definitely recommend to all my Pierce county folk looking for a place to find a good board and just to answer all your questions about skating.

Although the place isn't very updated or large, it's a nice, cheap night out. When we arrived for…read morethe Wednesday night skate 7-9 pm there was a long line waiting to get in when the doors opened--kids, teens, and adults. It's only $2 (cash) for admission which includes skate rental so you really can't go wrong. It was fairly crowded so if you're really into skating and want to move really quickly I can see that being annoying but otherwise it's a great experience. Everyone seemed to be enjoying themselves and we did too!

We spend 10 to 14 hours a week here. Due to the pandemic it has been closed, but they have been…read morebusy!! New outside sign, I can confirm they are painting and remodeling. When it open everyone will be impressed with the numerous improvements!! Can't wait to be back. We participate in Derby and Hockey.

Unlike the other ice rink Sprinker Recreation Center in Tacoma, the Tacoma Twin Rinks are located…read moreconveniently close to I-5. As the name suggests, there are two ice rinks at this location. We normally come here for hockey games. There is an upper view area for us to watch the game from the upper level, which is nice. However, there's no heater for the audience, so it's super cold at this location. You will have to dress like skiing, or you are likely to be frozen here. The rinks are still new, but the maintenance work hasn't been done well. Why? We came here for a state development hockey for the entire weekend, from 8 am to 8 pm daily. When I went to the bathroom in the morning, everything was in order and in good condition. But when I visited again in the afternoon, it became a messy place. Some stalls even ran out of paper! We couldn't even find any staff member at the rink. Per my hockey players' report, the ice quality of the rinks was just okay. The locker rooms for the hockey teams were kind of small. Not sure if there's any other shower place for hockey players, but I do see a shower inside the women's restrooms. Only one shower probably won't be enough for hockey players who play as a team. Apparently, whoever designed the Twin Rinks had no clue about what ice hockey players would need. Overall, if you want to skate, I still think it's a good place.

We have had a great experience at Tacoma Twin Rinks so far. It is not the cheapest place to skate…read morein the area, but it's better than the local competitor when it comes to lessons. At TTR they do not allow walkers (which we prefer) and they have smaller classes and the coaches take time to work closely and at exactly the kids speed. To by honest, once we got to the rink, our 6 year old broke down in tears afraid of falling and didn't want to skate... the coaches were amazing and assigned an older, experienced kiddo to hang out with her and just let her play and get comfortable on the ice, which involved a lot of sitting and scooting for the first 20 minutes. Haha. She eventually DID stand and was skating slowly by the end of the lesson... then she was begging to return and we have been back twice this week just for open skate to practice. I'd say 4.5 stars only because their website is tough to use, though once you get signed up and figure it out, it is fine. Also, we paid $16 for 90 minutes of open skate tonight and the guys prepping for hockey practice shirked the schedule and the kids had to leave the ice 15 minutes early so that they could Zamboni. I'll mention that to them when I see our coach tomorrow... probably a miscommunication. I'd prefer to talk to them first before assuming it was intentional negligence. Overall, great experience and we'll continue as long as our kiddo is interested!