Very personable owner. Extremely knowledgeable. Excellent customer service. Very willing to adjust…read moreto my schedule and convenience.

I took a 2-week vacation out of the U.S. 7/14-26 2024! Making clear plans for my female GSD of 9…read moremonths needing continuous energized play/training. I decided on patsk9.com as he was the closest to where I live. I dropped GSD off on Friday 7/12th returning Friday 7/26 2024. The lines of communications open throughout. The first two days I didn't hear anything from PAT as to training and how she was doing. 1st 2days PAT "stated she would run to her kennel and preferred to stay there". THAT DIDN'T MAKE ANY SENSE TO ME AT ALL . According to Pat this behavior continued and was disturbing to me. I COULD NOT UNDERSTAND WHY HE STATED HE WAS A PROFESSIONAL DOG TRAINER BUT HE COULDN'T COMMUNICATE WITH MY FEMALE 9-MONTH-OLD GSD Before my return there was no training or videos completed. Pat suggested I leave her longer with him. I informed him on 7/30 Yalla is scheduled for surgery and then she will need 14 days or so to recuperate. 7/26 I decided to let Pat resume training as I had already paid for that service on July 12. Pat came to my home and picked Yalla up! NOTE! AS I WATCHED THE EXCHANGE BETWEEN YALLA AND PAT! SHE WAS BARKING PROFUSELY AND Acted AS IF SHE'S NEVER MET HIM BEFORE. I figured everybody deserves the benefit of the doubt 'AND I HAD ALREADY PAID FOR A SERVICE THAT I CLEARLY DIDN'T GET THE 2 WEEKS in JULY. I don't know why I thought this time would work when 2-weeks didn't. Pat had Yalla from 8-26-31st! The first 3-days I heard nothing from him. By WEDNESDAY mid-afternoon I communicated with PAT through text and he confirmed 'HE WOULD SEND ME TRAINING VIDEOS AND HE WOULD WORK TO GET HER '. This never happened and I had no faith in Pat at this point. I decided to pick Yalla up on Saturday 8/31 partially unannounced let's say 5:30 pm give or take. Note! I did attempt a phone call to let Pat know I was coming, he did not answer but returned my call while I was driving. What happened when I pulled up was a disaster on every unprofessional level. Pat brought my dog out she was all over the place she was out of control, (PANTING) deliriously. Right away I understood the problem. It was very clear she was kenneled for a long period of time without access to water. I noticed right away she started peeing and there was blood in her pee (next day vet appt showed to be UTI/Dehydration). I could not address this with Patsk9.com because he went full-blown COMMANDO/DEFENSIVE MODE right out of the gate! Accusing me of CHOKING MY DOG . It was really bad between him and his brother they were very disrespectful, yelling/cursing attacking me. WHAT I SAW WAS complete GUILT about something that I knew nothing about. Pat/his brother were belligerent with their words/actions towards me. I had to quickly get my camera and record all this unfortunate situation. It was bad . Once I was able to take control of the situation I got water for Yalla, I put shoes on her and moved forward. My dog was so thirsty it appeared as if she hadn't had water all day and If she was crated for a long period of time. YALLA was ravished for water as if it hadn't been given to her throughout the day freely. She was so anxious to have more scratching the bowl as if she hadn't had water all day. SHE HAD THREE DOGGY BOWLS FULL AND WE HAD TO STOP THERE BECAUSE I DIDN'T WANT HER TO START VOMITING. I will never recommend Patsk9.com to anyone. I had to request videos of training which I did not get. Training my dog never happened. I provided special dog food for her stay, apparently he neglected to feed her the food. The bin that I provided was still full to the reem. Thank God I am a firm believer in the power of God! He spoke to me and didn't give me a moment of rest until I went to pick Yalla up. THE SITUATION ON PICKUP WAS VERY UNFORTUNATE! Pat played his hand showing no regard for Yalla and I saw the devil and it was a nightmare. Yalla was trying to get away from him, it was sad to see her this way and to know there was some clear neglect. Don't Trust this company with your dog!

They took great care of our two pups. I especially love a place that doesn't just group dogs who…read moreare strangers to each other all together. Ample room and kind people!

Apparently this place has too much summer boarding and don't bother to return call from previous…read moreboarding. I had called her to see if I could extend my dogs. She never bothered to return my calls and I had to quicly find another place to board my dogs. In fact last time I went to pick up my dogs a few weeks ago she never answered the phone. I had to go to the side of the kennels where I finally called out to her.. I will never take my dogs back to her. She may charge less but I guess you get what you pay for.

My ball of fur looks beautiful again. Thank you! I think…read morearea prices have risen by approximately $10 per cut recently by all of the local groomers. I gave a tip this time, but might hold up on it next time. Not because the service, but just the value/price. I have a feeling the tip is technically priced into the cost of the cut.

I'm really particular about bringing my dog to the groomers and I don't do it often, but every once…read morein a while I'd go to get her haircut because I'm too lazy to do it myself and my dog has not been cuter. They did such a great job on my pup and she smells great.

Kate and her husband are awesome! We had no else to take care of our dog for the weekend, and she…read morehelped us by taking him in to her home. She kept me updated the entire time i was away, sending me pictures and messages of how our boy was doing. My dog is very timid, but he grew comfortable so fast with her. 10/10 HIGHLY recommend.

I'm so incredibly grateful for Kate. She provides fantastic drop-in care at my home 3 times a week,…read moreand she is simply amazing with my high-energy Aussie, Winston. The best evidence? Whenever i mention Kate's name, Winston races to the door! That tells you everything you need to know about the love she gives. She handles his rambunctious energy perfectly, ensuring he gets long, active walks and playtime. If you need a trustworthy, loving, and reliable sitter who truly forms a bond with your dog, I highly, highly recommend her!

Dr. Jonathan in the Whole team at city vet are incredibly amazing. We took all three of our dogs…read morethere for routine check ups as well as serious medical issues.... when we helped them cross the rainbow it was all done at city vet, and every employee and every doctor came in to make sure things went as smooth as possible. They became like family to us during the hardest times of our life. I highly recommend a city vet, Dr. Jonathan is an amazing doctor and unfortunately I forget the other doctor's name but she was amazing just the same. When it comes to the animals that we love, it's not about how much it cost to take care of them it's about how well they're being taken care of and who is looking after them. With that being said, I don't feel that city vet was "extra expensive"but I do feel that every dollar spent there was well worth it to take care of our babies. If you go, let them know the The Foxes sent you! Thank you so much to every single employee at CityVet-Surprise. If you care about your animal, this is the place. Be kind to all animals.

Amazing staff at this location. Melina was kind and gracious to get our dog, Snow in. Though they…read moredid NOT have any available appointments Melina took the time to ask her staff if our dog could be squeezed into to their busy schedules. Our dog has been having seizures and walking into walls and she has become more rampant lately. Very professional, clean, calm atmosphere. From the observation of the Vetenarian manager, Susan to Dr. Jonathan Bycroft DVM, we had a very nice experience for the plan that was given to us with regards to our family dog, Snow. They came up with a treatment plan for our Snow and we will be following up with them to see how she is doing in two weeks. We could NOT praise this staff enough. Thank you all. Sincerely, Brandy, Crew & Snow Shaw

I had my dog in training with this guy every Sunday for over a year. Sure, the dog can sit and…read moresometimes walk on a leash but the dog still chews up anything he can when home. I even had this guy take the dog overnight several times when he said he would work on the dog's behavior both with chewing and with younger kids. I love the dog but this trainer did nothing useful for him. I do not recommend.

Recommend 1000%. We start level 2 soon and learning how to walk on a leash with my very high energy…read morepup has been great. Reasonable prices and very knowledgeable classes.

Did an excellent job on my two pups! Listened to exactly what i wanted and didnt even cut my dogs…read morelike other groomers near by. Definitely recommend!!

You most definitely need to take your furry family member to this lovely team of groomers. Recently…read moreadopted a dog who needed serious, TLC. They were able to accommodate a last minute appointment and did a fantastic job At showcasing their tremendous skills in dog grooming. I hope the photos provide proof of their excellent grooming talent. We will definitely be back for the next grooming session. Thank you Victoria & Diamond In The Ruff staff.

Wonderful place. I refer anyone I can to this place. They are kind and very good with my diverse…read moregroup of rescues. Toe nails only do not require an appointment and are $10 each at this time. Three dogs, 15 minutes. The groomer I prefer, does a great job with my cat too. He is a 25lb Tom Cat and very picky as cats can be. The place is a converted home. The entrance is welcoming as is the lobby. Plants and dog treats abound. Areas for your family member to relieve themselves before entering and not a sidewalk or parking lot. I feel they treat my family like theirs. Old school so no debit or credit cards accepted. Cash and checks only. Helps them save us money in the long run. Call and leave a message if need be. Someone will return your call. Facility is clean and odor free. Open and airy too. Let them know of any known issues your family member has and they will accommodate them as best as they can.

They are about a week out at a time. Very homey vibes and very kind staff. My 83lb dog has no…read moreproblems with them! His full groom cost us only $100, the price is a GREAT PLUS to this already really cute place.