Very good food and atmosphere. Customer service could be much better.......MUCHHHH BETTER

My wife and I were excited that Tucson was getting a new Korean restaurant but when we were finally able to try it, we left before we even ordered. After a year of the world having to deal with corona you'd think businesses would know by now how to operate but the management here clearly doesn't know the rules or care about the health and wellbeing of their customers. Quite a disappointment. read more

Poor customer service! Small portion of meat! Expensive price for korean bbq. Not coming back here again!

They had no one here to bus any of the tables. It took an hour to be seated, they said they were short staffed. Its sad because it's a nice restaurant and there's not too many all you can eat Korean BBQ In Tucson. Service really sucks. That's not really the employees responsibility to keep this place running. The owners need to take responsibility for understaffing their restaurant. Very disappointed to wait an hour to sit in an empty restaurant. read more

Taegukgi - Dirty tables everywhere - Korean Near Me - Tucson, Arizona

the food is great and if i am with a smaller party it goes well. i will say, if you have 6+ you will have automatic gratuity, which is fine but they will be careless for you. we had drink orders ignored, eye rolls, and sat 20-30 mins waiting for checks. ive worked in this industry for awhile i know big parties sucks and grats are easy, but i just wish there was more care for big parties. the more u care the extra tip you get. besides that food is great, do the premium menu always. i wanna say dakota is the name of the server (im hoping thats it) if so, he is great and will get u what u need and make sure you're taken care of!!!! read more

I miss 7 ounce that's for sure, but this place isn't bad. The wait list can be very long and they do "offer" online check-in for the list but then take it down. You can't call same day for reservations and they have last call at 9 pm I believe. So in reality, their signs should say 'last to be seated at 7:30 gets the full 2 hours but you can stay til 10'... The lighting in the place is a bit too dark and I don't like that you can't adjust the gill yourself. The seasonings on the meats aren't always the same; so they are a bit inconsistent. There are for sure some kinks to work out here but it works. read more

The raw meats should have been marinated. It turned out the cooked meats are bland, tasteless. It is pricey! The pickled vegs are in minute pieces. Will not come back! read more

Made reservations for Sunday evening and we were seated promptly by a friendly hostess. Our waiter, Carter, took our orders within a couple of minutes of being seated and checked back with us frequently, as did other staff. Our side dishes were placed on the table promptly- our favs were the cucumber kimchee, fish cake, and bean sprouts. These were quickly replenished upon request. The daily specials for drinks included a Bulleit old fashioned for $4 (!) and a Sapporo draft beer for $3- good deals! We opted for the premium menu- particularly enjoyed the beef short ribs (kalbi), which were meaty and delicious. The chicken was another favorite. Our grill was fine, no issues as reported by other reviewers. We gave our second meat order at the time the first order was delivered and it was delivered to us while we were finishing our first. We were too full to order more after the second order, but would have had plenty of time to do so if we weren't already satiated. All in all, a great experience. Wonderful, efficient staff (especially Carter), upbeat modern atmosphere, and and very tasty food. Our only critique would be the background music- need something different (k-pop maybe?) So nice to have this restaurant in Tucson! Give it a try! read more

Service is hit or miss. Some clients get better customer service than others. Food is good overall

Doesn't do take out! Not sure why!! Most every Restaurant due to Covid should offer some form of takeout. It's disappointing as I'm traveling here through Tucson to not be able to pick up quality Korean food to take back to the hotel. I'll keep looking. read more

After experiencing Korean BBQ in LA and Phoenix, we decided to look for one in Tucson. I looked up the cuisine on Yelp and when I found this one i realized that I'd probably driven past this place 1000 times without ever noticing it. The BBQ side of this place is tucked away in the back. We went as a party of 8 with reservations and were only seated once everyone was there as the clock starts on their 2-hour limit once the party is seated. Once the ordering procedure was explained, we were off to the races. We started with the appetizer which you must order, or they don't bring it, then proceeded to order our meats and sides. Since we were really seated at 2 tables of 4, each table with its own grill, we were limited to one meat or side order per round. This worked perfectly as our waitress was always nearby when we wanted to start another round. The meal was delicious, especially the chicken and the beef bulgogi. We all left stuffed with plenty of time to spare within our 2-hour window. I can't wait to go again! read more

Greatest Korean bbq I've ever been to in Tucson. I believe this is even better then a Korean bbq spot I went to in Las Vegas. The corn cheese is a spot you want to hit, very delicious. The staff is very friendly and is always checking up on you. Don't forget to try out there Soju mixed drinks super tasty. read more

I would give it almost a 4 - food, experience and service. We were excited to go because this would be our first KBBQ-grill-it-yourself during COVID. The food came in small portions so you end up finishing them quickly and the server does come as often. There's a limit of 4 items per order places which meant everything on the menu except for small sides (i.e, butter, garlic, egg) so if you want salad or onions, wait until the next order or remove item(s) (I.e., meat). The cleanup was great. They picked up our empty dishes the minute we placed on the side- 5 stars for that. Another good thing was their beef bulgogi- a must try. Lastly, safety precautions was okay, they did do a zig zag seating to ensure some social distancing:however, during our last 20 minute, there was a table across from us....I would go again when I really crave KBBQ I guess. read more

Stevan always gives us such amazing service! Every single time we come in here, he greets us with a smile, he remembers my husband and I, and he always gives us and every customer around him his 100% attention until they are satisfied! We are excited everytime we see him because we know we are going to be taken care of really well! And it's not just him, the team that has been cultivated around him been with his level of service. He's one of the best servers we have ever met, and he makes coming to an already great place that much better. If I was running that establishment, giving him a raise would be my top priority because he's a keeper! read more

This spot was not worth the hype. Take your money elsewhere. The server was not listening to our order. Had to asked three times for the stuff we ordered. when i tried to order he kept interrupting. He knows more of what we want to eat. He asked if we are familiar to kbbq and we said yes.. he kept stopping us about the amount we know we can finish. We know we have to pay if we do not finish the food. We put the last order of meat and the meat was different cut. They change the cut of meat so you stop eating coz it was not good. They will rush you to get out. It was a rude experience. read more

Was very good until we stopped being served. Waited 30 mins for an order that was never placed. I understand they are busy, but it was lunch time and we were one of the first ones in. Unpleasant experience overall read more

Music is always super loud. Food selection is ok. Always fresh and tasty though. Portions are pretty small compared to hundreds of other KBBQ houses that we have visited, but pretty good nonetheless. My biggest complaint is the non-family-friendly, hip-hop music playing too loud to speak over to have a good conversation with our party members. read more

Carter was our server and he was the best! He made our experience one we won't forget. Great food amazing service.

First time having Korean bbq, the food was amazing! We had some friends who were out of town with us and decided to give this place a shot. It didn't dissapoint. When we sat down we were greeted by the manager Victoria. She was very nice to us and explained how to order. Pretty soon we were all grilling like pros. My wife and i loved the brisket and ribeye with the garlic butter, wish we had room to try it all! read more

i've been to quite a few kbbq places in both arizona and nevada and i am honestly disappointed with taegukgi. there was not enough staff working for the size of the restaurant so it was quite a long wait time before someone came to ask what we would like. we would finish eating one thing and then sit there for several minutes before being asked if we wanted to order more. the portions are very small. of course you can order as much as you would like in a 2 hour time limit but the wait between each order is not worth it for the amount of food you get on each plate. the sauce selection isn't bad, but they have such a small plate of it that you've finished it within a few minutes and again back to the wait time. for $30+ a person i expected more. i think i would much rather drive to phoenix to pay less and get more out of it. all in all i think they need to hire more staff or have bigger portions so people aren't waiting such long times read more

TicTok has let me down again. I saw this place on tictok and figured we would give it a try. We were in town for the night, visiting from LA. We decided to come here because the family wanted KBBQ and a plus was it was a women owned business. With all the choices in LA for KBBQ, it might have set the bar too high. the meats weren't fresh and the portions were small even when we asked for a double orders. I know it's all you can eat, you are probably thinking, just order more, it's all good and well if the service was up to bar but it wasn't. The wait to be seated was an hour and once we got seated we were not serviced for another 15 mins if we didn't waved someone down it might have been another 15 until someone noticed us. Once ordered, we had to follow up/remind them on our order. It might have been a bad night for them but I wasn't impressed, I mean LA has some bad service but this was worst than that. read more

Service has dramatically declined in a year. They have huge turnarounds for their staff which alone is telling. The staff used to be super attentive and now they come when they remember they're serving you which can be upwards of 30 minutes (unless you flag them down, then they roll their eyes and take their time getting your food). It's ridiculous you can't reserve ahead of time and have to wait until you're physically there to put your name down. On weekdays it's not uncommon to have to wait an hour when the restaurant is half empty. Too bad they've declined in service and won't take advice from customers for reservations, they care more about getting money than retaining anyone. read more

Service was garbage. Portions were small. 5 people+1 child you can only order 4 things at once. One of those four things can be as little as two tiny octopuses. Are we expected to share two bite size octopuses between 6 people. Once the small amount of food that was given, it took 15+ minutes for us to get someone to order more and for the food to come. That plus the time it takes to cook, you're not leaving this place even partially full unless you spend hours here. Most of the time spent here will be staring at nothing because there's nothing to eat. The lighting was terrible too. I'm not sure if all the tables were like ours but half the table was just in the dark, including part of the grill. The air vent over the grill even got stuck inches away from the food. None of the staff bothered to asked if we wanted to change tables when the table right next to us was empty. That's what $240+tip gets you at this place. Even a steak house is cheaper than this trash and you'll leave full. read more

A rip off for the price! Ordered the premier menu: Ribeye - FROZEN! Mgr said that's how they serve it. Anyone who knows how to cook knows one shouldn't cook a frozen piece of meat. Short Ribs - poor cuts - pretty much all fats and bone. Squid - even with scissor, had difficulty cutting. Beef bulgolgi - nothing special. I could make a better bulgogi. Pretty much paid almost $50 including tip for the tasty pickled radish and fish cake that came free. Mgr offered to look into the bill, but we have already paid. We're not asking for discount or free food. Just want to get what we paid for! All the servers are very nice though. read more

I've eaten here a couple of times. It is decent Korean bbq, but a bit overpriced, and CERTAINLY not worth the wait. I've had Korean bbq all over the world and this ranks squarely above the bottom third - not bad for Tucson. The 2 hour wait on a Saturday is indicative of people and a town that is tired of taco joints and that thinks Feast is fine dining. read more

Staff was friendly and attentive, they checked on us frequently throughout the meal. The food was good and we all had a great meal, but some of us are not big eaters so the value of all you can eat is not really realized for our group, so it added up to be a pricey meal for us and not somewhere to eat on a regular basis. read more

Ask for Morgan! She was absolutely amazing at aiding my boyfriend and I through the Korean BBQ experience since it was our first time. She was extremely patient with us despite us getting their a late-- 8:50, 10 minutes before they stop seating. She seemed so enthusiastic to help us and we let her take the reins on our whole experience! We decided we weren't huge fans of Korean BBQ in general, but nonetheless we had an amazing experience here due to the amazing staff. Thank you Taegukgi and Morgan! read more

It's a little on the pricey side but it's worth it. Food is really good. Wait time is not great but that's to be expected. Just wish they'd help you prepare the food if you are clearly incompetent at doing it yourself. read more

Seems like they are still working out the kinks. Service was very slow. Didn't know how to use the new POS "Toast" at checkout. They were out of rice, noodles, coors, and salad. The atmosphere is fun and would definitely go again if they worked out a few things. read more

Perfect!! Food is great! Service is top notch! It's always such a beautiful vibe being in there and the DRINKS

They've been really consistent with their food and drinks for the last several months! The bean paste stew is amazing! Kenyon is the best server and every time we go he gives the best service! This place has gotten way better and more consistent! read more

First Korean BBQ, with the family. Loved the food, service was great, all you can eat so my teenage son was full when we were done. Highly recommend read more

We ate lunch on opening day, and the food and service were AMAZING! I highly recommend this restaurant. You won't be disappointed.

Amazing food and staff. Super helpful with everything! And the General Manager Cody is amazing!! 10/10 will share with friends and family!

Taegukgi is definitely the place to be in Tucson if you love KBBQ! I know the wait can be long but when you get in you'll realize it's worth it. The meat selection is great, I usually stick the the same 5/6 (bulgogi/spicy) but every once in a. While it's nice to try something different. If you have any room after definitely get some boba or milk tea next door! read more

I'm giving this place three stars because I love the concept, the location, and I really really want them to succeed. I've eaten there three times now, returning with hopes that they can work out some kinks. The food is good, and has potential to be great except it seems they hired angry bouncers as the food staff. Unpleasant service...like you feel apologetic when asking for food that 1) you paid for and 2) you need to cook. The cooking part isn't a new concept. Like many Korean places, each table has a Korean bbq grill. The problem is, the wait staff seems specifically trained to walk around policing the grills to make sure they are on so low, they barely warm the food, often taking the meat and veggies ten or fifteen minutes to cook to a limp, sad finish. To get a delicious sear, we need the heat to be medium high. Once we figured how to turn up the temperature so our shrimp could actually turn pink before turning bad, it seems our table got flagged and we constantly had angry waiters stomping over, turning the grill down to lukewarm. The food simply will not cook this way! My suggestions: Be more generous with the fats: more bacon, more pork belly, some cooking oil at the table, and turn up the heat just enough so the food your guests cook the food the way the grills intended. read more

Before I start, if you go here, ask for Victoria, she's the frikken best!!!! So our service wasn't all that great at first. We had someone seat us and then 15-20 minutes went by before someone had come to see us for drinks. We were told who our server was but she just kept going around us and visiting other tables as my wife and I sat there waiting. Then finally our server came to initially see us and take our drink orders, but didn't bring anything back. I flagged down another server VIICTORIA (DESERVES A RAISE) who didn't know we had been waiting and she brought our drinks and sides out within 2-3 minutes. About 10-15 minutes later our original server came to see how we were doing. And I was just like ...not from you we don't.. but we ended up ordering some food from her which again we waited and waited for but alas it never came. VICTORIA, who came to see how we were doing again after the other girl had come by asked if we had ordered yet. We told her yes and what we had ordered and Victoria had come through again with a 3ish minute wait with everything, AND I MEAN EVERYTHING. Drinks we had reordered cause we were waiting so long, 10 different sides(the little ones in the tiny cups) our drinks, the food, and some other stuff SHE THOUGHT WE SHOULD TRY because she's nice, attentive, and was just being nice. Reminder: VICTORIA doesn't know we're getting terrible service from this other girl. So right now we're already eating and our first server finally came through with extra sides or something that we didn't need, but we ended up taking anyways. Pretty sure it was the stuff we ordered in the beginning. VICTORIA, served us all night long, on time, with an awesome attitude. We greatly appreciate her and her efforts in making our night, that we thought wasn't going to be so good, an awesome night that was really memorable. We asked Victoria if we could tip her and not the other girl, but unfortunately they do the giant tip pot where they all get a certain percentage of all of the tips. I hate that. If I wanted to tip the shmoes who didn't serve me I would have done that. read more

How are you going to run out of the cheapest product, rice !? Pulled up at 850 to get seated ( a full hour before close). I was informed by our server they were out of rice and that it was actually my fault for not coming earlier and the rice takes 45 min to cook . I think what he meant to say is that the kitchen was lazy and didnt prep enough rice and didnt care to cook more. I wonder how many bags of rice i could have bought with just my tip on 100$ tab for two people lol. The rice makes the meal complete ! read more

went here with my boyfriend for our anniversary, we both had no idea what to expect but we loved it!! the service was great, the food is amazing, and it was a great experience. too expensive for a normal dinner night, but for special occasions we will be coming back :) read more

Nice staff and quick service! Best Korean barbecue that I've tried in Tucson! Wish they had lettuce wraps or rice paper