They worked very carefully and followed all the customer's requirements.I will continue to support…read morethem

Wow. 5 stars. I always love to praise excellence and love to give a good review for great quality…read moreand effort. I remember asking around so many different places if they can shorten the length of yoga/stretchy material pants and so many said no, and other places said they have to see the pants in person first. Some places don't even answer the phone no matter how many times you call! BUT Kailua Tailor & Alternation goes above and beyond. Anytime I call, they answer immediately. I asked if they can do the yoga pants and they said yes. I asked where they had been because I hadn't seen them last year, but they are new and opened up about a year ago. This store is exactly what we needed in Kailua. Although a bit pricy ($26 for 1 pair of pants), they have excellent customer service AND they get it done FAST. Usually at other places I think it can take a week. But this store they said it would be like 3 days. They gave me a day and said it would be ready for sure on that day. And it was! They are also very nice. I am very glad to see they are also busy. Clothings ready to be picked up on the rack. And they are still fast! Anyway, I love my 2 yoga pants now because without them I probably would've had to return them, and I didn't want to! They are the perfect length now. Thank you SO much guys!! I will definitely be back.

Service is great. They are very good at what they do. I have been disappointed. They were also the…read moreonly one that I found close to my work that would clean large table cloths. The price was great and they did an excellent job. I will definitely recommend them to everyone I know.

**I appreciate the owner reaching out to me to make things right. He refunded me and gave me some…read morecredit to give them another chance in the future. That is great customer service so I hope this was just a one off situation!** I took my husband's suit and dress shirt in for a rush order after confirming with the worker that they can do it. Straight out of the bag, his suit smelled like fried food and let the pictures speak for itself. There are wrinkles and wrong creases in multiple spots. We paid a total of $47 due to the 50% rush fee. I deeply regret taking his suit in. The dress shirt is good so not sure what happened with the suit... please refund me for the suit and rush fee. Thank you.

Just went in for a quick measurement for a wedding I am going to on the mainland and the couple was…read morevery kind, quick, and courteous. Highly recommend!

did requested work, but very $$$ for three pairs of trousers, no parking, friendly couple thoughread more

Lucy! You are so amazing. Thank you for taking the time out of your day today (Sunday) to come and…read moreopen up your shop so I could get my son's pants. You are not only an amazing seamstress, but a beautiful person inside and out. Only someone who truly loves her clients would do something like this. Have a great day!

Lucy is the best! She's so sweet and was able to accommodate me near closing time despite being…read morebusy. She had my dress ready sooner than I needed it and all of the alterations were perfect! I was pleasantly surprised at how affordable the service was too. Thanks Lucy!

Explanation on why a service cannot be done. Ex: why a zipper cannot be sewed on a shorts.read more

She was very responsive and upfront about costs. It was done last minute and she was still able to…read morefit us in and squeeze in a last minute hem for my husband's tuxedo pants. Definitely recommend Reminder: cash only

I was absolutely shocked to see bad reviews. I have been going to May for about 8 years…read more I have given her extremely difficult alterations that others have turned down, lined dresses with ruffles and unusual cuts in the design of the dress and she never fails. I think she is extremely skilled. I think what people view as rudeness is just a cultural difference, in my opinion.

I'm perfect quality fixes she was attentive, and elastic used was good quality. Timing perfect. I…read morewould definitely go again. Good prices

I took a very expensive dress there to be hemmed and to have a button replaced. I went to pick it…read moreup on the day it was supposed to be ready and they couldn't find it. They found it a few days later and I went to pick it up, hours before my event, to find they completed the hem, but not the button. Their answer? just sew it down and not worry about the button! I ended up going to my event button-less. When you pay for a service, I expect it to be complete.

I took three items here and was told they would be done in a week. I showed up an hour before they…read moreclosed on the day my cloths were supposed to be ready and was told that my alterations weren't finished. When I told them I needed one of the items the following day, they said I could pick them up at 11. When I returned to pick them up, they were handed to me in a wrinkled heap. To clarify, I brought them in unwrinkled and on hangers which were not returned to me. I actually had to take one of the dresses to the dry cleaners after picking it up because it was so wrinkled. On the other dress, they didn't even bother to cut off the extra thread so there were strings hanging everywhere. I am giving this two stars only because they did complete the alterations but their service and presentation is extremely sloppy.

Great service here. Friendly and accommodating. They also do repairs which was a nice bonus.read more

It was my first time using this dry cleaner and I was pleased with the service. I took a woman's…read moreblazer for cleaning which was ready for pick up in 5 days, not too bad. It cost $18+ which was reasonable. The lobby is actually quite nice and the worker was nice. I would go back for dry cleaning needs. It's located in the shopping center behind Zippy's where Wholesale Unlimited and K Bros is.

I was searching for someone to do alterations near ʻEwa and saw that a friend highly recommended…read moreAunty Jo (Seamstress Hawaii / Love of My Life Weddings). She's mobile--she comes to your home for the fitting and then returns to deliver the finished piece, which is incredibly convenient. My bridesmaid dress required some fairly complicated alterations, and Aunty Jo truly proved she's a master of her craft. The final result was beautifully finished and exceeded my expectations. Highly recommend Aunty Jo!

I contacted Jo at 5am on a Saturday 3 months before my wedding, asking for a consult to completely…read moreredesign my mother's wedding dress into a reception party dress. She called me not 30 min later, and showed up at my house to start that very day 3 hours after that! The amount of love and care that goes into her craft is unmatched. Jo has an essence about her, and you can tell she really puts her heart and soul into her business (which mind you is her hobby!). She was able to return my dress to me with one extra fitting in between within 2 months...which was incredibly fast. We loved that she comes to you for the fittings, as she got to experience my home and meet all of the important members of my family. Additionally, her prices are incredibly fair for the attention to detail. Thank you Jo for transforming my mother's dress into something special for my big day, while keeping its essence!!