I sent my 5th wheel to Blue Compass RV in Alachua for a rear gate replacement, which cost over…read more$10,000. After months of delays, the RV was finally returned, but we discovered the entry door window was broken. I contacted the store, and they said they'd call me back to discuss solutions. Three weeks passed with no response, despite my follow-up calls, and it felt like they were avoiding the issue. Eventually, Angela informed me they wouldn't pick up the RV to fix the window but would order a replacement part, leaving me to handle the installation. This was on May 6. On July 10, I got a message saying Jenna had ordered the window, but she was out that day and would provide an ETA later. I still haven't heard back. I'm at my wit's end. I paid for delivery and shouldn't be responsible for fixing their mistake, yet I agreed to move forward just to resolve it. Unfortunately, the lack of communication and progress is unacceptable. I'm still waiting for the part to do the repair myself.

we are very happy with the purchase at Blue Compass RV , the sales pers. DJ & and…read moreTechnician/Demonstrator . Lardwin delos santos ! made all the process go smooth and very clean . thank you !!!!

My suggestion would be to look for an RV elsewhere because once they get their money they are done…read morewith you. No follow up, they do not return calls. They have no concern over issues they put in writing they would fix and they owe us a tv which we cannot even get an answer about because they will not call you back. Have reached out to the finance bank so they know what is going on with this business. Very disappointed in the whole process, this is not how you run a successful business. Had we known how awful this place was we could never have taken delivery.

Did not keep in touch with us regarding the status of our new camper. No one would return my…read morecalls. I had to call the manufacturer (Keystone) to get updates. They were great!! Once camper arrived at RV One the communication didn't get any better. And then once we received our camper there were just tons of things wrong with it. Some they fixed While there (but mostly quick fixes , not correct fixes). Others we didn't notice until later. Luckily my husband is handy and could fix things. With all the "inspections" that we were told were done, it's amazing that so many things could be missed. Disappointed overall in the communication and the poor sloppy service.

Please dont buy from this place. We live in CA and were told the trailer we wanted was in good…read morecondition and hardly used. When we received it, the generator didnt work, the refrigerator didnt work, there was a missing window, 2 different water leaks (tank and bathroom), no patio fencing (included with the model), bugs all over it, and a host of other things. We didnt expect it to be perfect but it was terrible and they IGNORED us when we tried to work in finding a solution. Do not deal with them. We are full of regret and thousands in repairs.

Funny thing, being a woman, isn't it? Funny how everything…read morestereotyped as being in a "man's arena" seems to be the green flag to take advantage of, and try and screw over the women who happen to be playing in the same sandbox. Not me. No ma'am. Brought my boat in here after having a FULL SERVICE just complete 6 weeks prior. When I went to pick it up? They had charged me nearly 700 dollars for the very same things, i had JUST had done 6 weeks prior! And, to top it off??? Did NOT do the things I asked! Amazing. This one was REALLY a shitty shot. Dont go here, folks. They will ABSOLUTELY, WITHOUT A DOUBT, DO THEIR BEST TO SCREW YOU OUT OF MONEY FOR THINGS YOU DONT EVEN NEED. Its so disheartening. Dont go here. I suggest MacKenzie Marine in St Augustine, or St Augustine Marina in Vilano. Super cool, super honest and super fair. These people have LOST THEIR MINDS playing games with a woman who knows better. Shameful. So glad i save ALL MY RECEIPTS. Did a chargeback, sent them my receipts, bank was super cool, and all that....just to try and screw a hard working nurse out of her money becuase they thought i was too dumb to notice. Lol. Jokes on you, babe!

BEWARE of the woman with the smokers cough answering the phone. Very caustic & unhelpful. Needed a…read morepart for my rv and she gave me the runaround. Didn't have any parts I needed. Customers would be better off going to any of the RV part dealers near Tampa.

Wrong size part. Returned and they were still trying to sell me one that didn't fit. Used part…read more$100. Took my part elsewhere and had it rebuilt to like new for $80 in an hour. Don't bother with this place, they don't know what they are doing other than ripping you off.

Great service. She made it everything looks so easy and made me comfortable.I highly recommend this…read morebusiness

Scumbags. Sent me out the door with a broken air conditioner on a $22,000 RV in the state of…read moreFlorida where air conditioning is required. These loser people deserve to cook in this RV they sold me with bad air conditioning despite us telling the walkthrough agent the air conditioning wasn't working. I'm seriously upset and nothing these FOOLS can do will solve it. DONT BUY YOUR RV HERE YOUD BE BETTER OFF AT CAMPING WORLD TWO DOORS DOWN THE STREET!