This place is DISGUSTING and a complete ripoff. We decided to go here because of all the rave reviews. What a mistake! To start, I ordered a double Absolut in a tall glass with cran and lime. The waiter was clueless what I was ordering and he was the person who made my drink. Please see picture below. The picture is what it came out as NOT after I drank it. It was actually brought to me to the table like this. My daughter ordered a Mai tai. It came out BROWN with tons of pineapple pulp. We opted for the all-you-can eat for $29 per person. It was my daughter, my husband, and I. We ordered gyoza, crab Rangoon, and the jalapeño poppers. My daughter got the mushroom soup and my husband got the miso soup. We ordered four different sushi rolls, and then my daughter and husband ordered the chicken fried rice and I got the steak and shrimp. It states on their menu that basically if you don't eat it, then it changes to a la carte. Well, the steak was so chewy, I had to spit a piece out on a napkin because I could not chew it. As soon as the sushi came out, my daughter, who worked for a sushi place all throughout college, said this is not fresh. She took one bite of her sushi roll and my husband took one bite of his, and they both said it was minced meat. My husband actually said he needed to get home and lick the dog's ass to get the taste out of his mouth. He is a person that A, never complains, and B, normally would not say anything of this nature, so me and my daughter actually thought we were going to die laughing because it is so far out of his character. We told the waiter that we were full after our meal and that he could go ahead and charge us the a la carte prices. We didn't want to be rude and quite frankly, just wanted to get the hell out of there. My daughter and I left the restaurant and my husband stayed back to pay. When he got to the car, I was astonished. our bill was over $200. They had charged us for the all you can eat AND individually for most of our meals. We literally paid for almost everything twice. As a court reporter, I need to talk to someone because I can't imagine this is legal to do. I went back in to talk to the owner but literally after 10 minutes of my husband and daughter being in the car, I told her I wasn't going to sit there any longer. She tried to tell me that I was getting the better end of the deal but did I? We went to Ruth's Chris for an amazing meal with both my kids, my husband and I and paid $325 for all of us and we all had steak, appetizers and drinks. Now, I feel sick to my stomach from not only the food but from the horrifying screw I got from the price. Do yourself a favor, if you've made it this far...DON'T EAT HERE!! It's disgusting.
REPLY: We ordered four apps, two soups, four rolls, and three meals. It was way too much for us. We were trying to taste as much as we could to hopefully come back. And you brought us our sushi rolls last, thank God because we probably couldn't have stomached the chewy steak after those rolls. I never yelled at you. There's no need to yell. I didn't stay there to wait because as you saw, we had my nine-month old granddaughter with us who has a strict bedtime. Remember that we had already paid the bill. I wasn't asking you to take anything off. What I came in and asked was why we got double charged for so many things per the receipt that I uploaded. I would have been fine with the upcharge of the sushi rolls as we were calling it a day but to say all you can eat and then charge again for the meals is quite ridiculous. You basically double charged us everything!! You charged once for the all you can eat and then again for the meals. The meals were huge which I would have thought would have been smaller since it was all you can eat. But I guess that's in your business plan just like sending the sushi rolls out last. As I said it was $270 lost. Not a big deal. What I'm trying to avoid is y'all scamming someone else. There's been a lot of sushi places in that particular spot. Yours if you keep up the service and the food you are putting out will fail too. Have a wonderful week! Thanks for your reply. And yes, you were very nice. You had also already been paid. read more