This was the worse experience getting an oil change . For 1 it cost me over 200.00 and I literally about had a heart attach . Why anyone would ever go here besides like me never been is besides me . Where I usually go it's under 90.00 but it was the holidays and I couldn't get in . But from now on I will just wait for my place to get me in . They say they a list of things but I can bet that only a few things were checked . Never again will I go to this place . read more

I had my state inspection done here and was in and out so fast! the pricing is standard and fair and the customer service is amazing! 10/10 location! I have no idea why the reviews are so low read more

Just don't go here - Waited an hour with just a car in front of me. Techs operate at a snails pace & would disappear for 10 minutes at a time. Zero sense of urgency I don't ever leave reviews, but had to on this one. read more

Very unorganized. Overpriced. Under experienced employees. Hidden fees. They will try to sell you 10 other things. They left a screw out of my airbox when I took it to another shop to get the job done right. I sat there for a half an hour before they even started the oil change in the bay. That I was told the computer system was down . I know there's certain things a business can't control , but This place needs New Management read more

Don't waste your time here. Just tried to get an oil change and they suggested I get something else done. When I started asking questions about the additional service the MANAGER went off on me. Got VERY aggressive all of a sudden, asking me if I wanted to do the service or not or if I was gonna choose to be respectful or disrespectful. Complete energy shift outta nowhere. I chose to leave and WILL NOT be returning here. They also refused to give me the managers first name. Victoria S. I hope you see this. This incident happened on Friday, March 6 between 11:30AM-12:30pm. read more

My husband went today paid $130 dollars for an oil change and they didn't even do it right! He was only parked in the drive way for 2 hours after oil change and the oil is leaking!!! WILL NEVER GO HERE AGAIN!!! read more

Take 5 Oil Change - Oil Change Stations Near Me - Burleson, Texas

Aden was pleasant to talk to. His professionalism went unmatched and he spoke to me about all my preventative maintenance for my vehicle! We went ahead and knocked out a coolant flush making my gaskets last longer and ready for the heat coming!! read more

This location is the worst I've ever been to. You can't even call them and just directs you to an automated message and the will hang up once you say you need to talk to a representative. Paid for coolant to be fixed and did it and didn't even fill it up properly where it was still low and had my car light up driving home saying "please pull over now due to coolant levels low" but now having car problems and car is telling me not to drive due to coolant issues. Definetly will not be coming back to this location or probably Take 5 again. read more

I went to Take 5 for a state inspection, and they talked me into getting a radiator flush. After I left, my windshield washer fluid started pouring out from underneath my car like water. I took it back, and the technician, Lehigh, insisted they didn't do anything wrong. Only that they had topped off my fluids (windshield washer fluid). I've never had a leak before. Now they're telling me it's my problem. I'll never go back. I never had any issues with the previous owners. read more

Do not trust these people. Will total your car and take no responsibility for it. Can't get anyone on the phone. Thieves and scam artists. read more

Think twice: 20 minutes of convenience could be costly It's sad when companies make their customers turn away and look elsewhere. On March 30, 2025, at 11 a.m., I had my car's oil changed at the #0504 located at 844 NE Alsbury Blvd in Burleson, Texas. The next morning, I discovered a large puddle of oil on my driveway underneath my car. I called the shop, and the manager came to my home and after an inspection, informed me that the oil filter was not securely fastened the day prior, and 3.5 quarts of oil had leaked out. He tightened the filter, topped off the oil and asked me to return to the store for a second service on my vehicle. After servicing the car, Take 5 sent someone to attempt to pressure wash my driveway. After 10 minutes we were informed there was nothing they could do further to remove the stain. After almost 3 months of discussions, I received a letter from Take 5 stating that there was no evidence that they were responsible for the damage to my driveway. No refund on the oil-change service, no call from the owner, just a letter from their corporate third-party administrator stating that it wasn't their team that caused the leakage and damage to my driveway. Great customer service until they make a mistake. Then it's just a series of emails telling you that it is not their issue. All I can say is buyer beware, sometimes convenience is not so convenient. I was a long-time customer, but I can no longer recommend Take 5 or the location at 844 NE Alsbury Blvd in Burleson, Texas for your oil change needs. read more

would give 0 stars if possible. Brought my girlfriends car here for an oil change and they broke off the evac tube in her oilpan. They sent the car to Firestone in Crowley and didn't communicate anything to the other business and the other business started her car with no oil in the pan and metal and plastic bits have been pushed all through the engine. They're taking 0 accountability and I'm currently having to take them to small claims court to get the damage to the vehicle covered. Do not under any circumstances bring your car here read more

Waited ten minutes outside the bays for someone to greet me and ask what services I needed. I could see people waking back and fort, yet no one came out. Customer service is lacking and the lack of interaction tells me a lot and would not recommended. Looking at the other ratings, they seem to be on point and accurate. They definitely fall short and Take5's response to poor reviews, shows they recognize this issue, yet have done very little to create change. read more

I waited until the next day to post this as I dont like posting negative reviews but I can't shake how horrible of service I got at the Burleson location last night. I waited 20 minutes before anyone acknowledged I was even there just to be told to pull into the bay and someone would be with me soon, 40 minutes later a man comes to change my oil, after looking up what service I normally receive, he tells me he doesn't have the oil I always use and the only option is the $124 oil change, I expressed I could pay that much for an oil change when normally I pay $37 with their coupon, he simply said he had no other options for me, he was very rude and took pleasure out of me being upset over waiting an hour just to find out I couldn't get my oil changed and mocked and laughed at me as I drove off. The customer service at this location isn't acceptable read more

The whole stay in your car gimmick is not worth $100. And they have you captivated to try to sell on other services.

I use them for oil changes and love the ability not to have to get of our your car. They explain these very well and although the price recently went up, i can always find a coupon online or in my email. They also do inspections here if needed. It's an in and out in 15 min if it's not too busy. Win win. read more

Take 5 Oil Change - Oil Change Stations Near Me - Burleson, Texas

Waited in line for 1.5hrs last night to get my emissions check done, was then sent home because their system apparently shut off at 8:15pm for that type of check. I get that's a DMV thing, but it was 8:00pm when they sent me home And they said the system locks out at 8:15pm. Tyler Told me to come back next day at 7am to get it done for free. Show up at 7am and Tyler the inspector isn't there for 30 mins, then when he gets there proceeds to do other things while I wait until 8:30am (1.5hrs after he told me to be here for the inspection) for the whole thing to take him 3 minutes to do. He then charges me for it. It's not a money thing but a service thing. You guys consistently fail at customer service every time I've come and I promise I won't be coming back. read more

Same review as everybody else. One guy working 3 or 4 guys walk around with their hands in their pockets. One car in the Bay and we're outside waiting for 30 minutes for someone to come and help us. I've come here over a dozen times with several different vehicles. And it's always the same experience. As I've tried to develop numerous opportunities to service any one of my vehicles?So yeah, like everybody else.Save your money don't go here. read more

Deserves a 2 we were here for like 30 minutes and they hit to 2 people before us even though we were here first

Oooof. We went in for an oil change on a Monday afternoon. It took forever for them to start working on the truck. One employee was working on a vehicle, and the other three were standing around, doing nothing. I'm not sure why that was happening. When they started working on our vehicle, one employee disappeared, 2 worked on ours, and one guy walked around. There were other customers waiting for service. One of the guys who was "working" on our truck was on his phone. They were all nice to us. The price was fine. My husband had a $15 off coupon, so that was nice. read more

Waited 40 min to be serviced with only one car in the bay and 4 workers. Wasn't even offered a water. Save your money. read more

Take 5 Oil Change - Oil Change Stations Near Me - Burleson, Texas

Jacob took the time to look in my glove box at the filter there which was very dirty. I really appreciate the thoroughness

Been coming here for my oil changes for a couple years now. Usually then gentleman that work here are great with getting your car in and out with no issues. Today took my car to get a oil change, after it was completed I told the guy you have to reset my oil light on my car after several attempts he didn't know how when he asked the other guy how his response was yea jeeps and rams tend not to reset I don't know why. So the guy basically told me he couldn't cause jeeps don't reset I told him I've been here several times and they always do it. Ended up leaving without it reset. Which is fine I can figure out how to to do it myself but for almost a $100 oil change you would think this would get done. read more

Zach, Bobby and the other tech did a fantastic job!! Very quick, efficient and friendly! Made me feel very comfortable and confident, would recommend women to go even without their husband! Thanks for y'all's help today, gentlemen! read more

The folks here at my local Take 5 are the best. They are so kind and professional. Service is great and I never feel like they are trying to upsell me. What strikes me the most though is how young the staff are yet they seem to take their work so seriously and seem to take actual pride in it. The owner must train them well and set clear expectations for the staff. This seems more and more rare now-a-days. This is my 4th oil change here and I don't think I'll be going anywhere else. read more

Jacob, David, and Isaac great team! Very helpful and friendly. The best experience we've had! They made sure we were aware of all the necessary updates we needed for our truck and they all were Extremely knowledgeable. read more

The shop that I usually take my car to for an oil change was busy took it to take 5 my daughter recommended it on Hulen very impressed Luke's that they show you the filters so that you can make the choice to change them and excellent service will be back . read more

The guys here have always taken good care of me over many years. They are fast and explain things well. They always come out to the car to see what service I need as soon as able. For those complaining about waiting 30-40 min for service I guarantee you will wait MUCH LONGER at Firestone or NTB... also, for people complaining about workers "standing around"... from politely asking questions I learned that only specific certified workers can do inspections and there is no point to having 3 people watching oil drain under a car... the others are learning or are runners to get the materials (oil, filters, etc). It seems like people want everything "instantly" now days. Less than an hour for an oil change is stellar. If asked, they also will air up your tires, wash your windows, etc. I thought they were priced high initially, but with the free top off 1/2 way to your next oil change they are a great value for anyone leaking a bit of oil. read more

Waited 45 min and they still couldn't even get started on my oil change. They only had 1 car in front of me and 5 workers, that I counted. This was a waste of my time.. read more

On October 20th I had the oil changed in my truck in advance of my annual Thanksgiving vacation and hunting trip to South Dakota at the Take 5 location on 1632 SW Wilshire Blvd in Burleson TX 76028. The trip was 850 miles. A few days after arriving I got a low oil level alert, pulled over checkd the oil and it was two quarts low. No oil had leaked on my driveway and the tail pipe was clear so the truck was not leaking or burning oil. The only conclusion is I was shorted two quarts of oil. In addition the person who changed the oil topped my washer fluid with water. It had snowed the night before I left after Thanksgiving and temperatures were below freezing for nearly the entire trip. There was a lot of road spray and the washer would not operate because it was frozen making visibility difficult and dangerous. I have since put on a little over 2000 miles and the oil level has remained full. I don't know if I was shorted intentionally, because of ignorance or incompetence but was clearly shorted on the oil change. It gets worse. When I called the location to complain about it I was told to "F" off and hung up on. As a result I will NEVER set foot in any Take 5 location again. I think they are incompetent and without a doubt have absolutely NO customer service skills. If you are a smart consumer you should aviod them as well. They simpley do not care about the customer. read more

Not impressed. Not friendly. there was no one there when I went to get an inspection and the three boys that were there sat and talked for 5 minutes as I sat there waitin. they could give a crap about customer servic! won't ever go back. glad was just inspection not oil change! read more

I've tried to take into account covid hours etc, but the service at this place is terrible. This is based in two separate visits. First, back in the summer I took my car in for an oil change. They were busy and they didn't want to do it, so the girl working told me not to worry about manufacturers recommendations and just to drive the car another few weeks and it would be fine. Keep in mind I was already past the mileage THEY recommended from my last oil change there, but ok worries. I had to get it done somewhere else in the end because of my schedule. Now forward to today. I hit the other Burleson location and their compressor is out They tell me to go back to this location. I asked if there would be time because it was 330 and they close at 4, and he assured me it would be no problem. I get here at 340 and they have jo customers and no desire for any, and come out to tell me that they've closed for the day. Mind you they are still working on cleaning up, still have all the doors open, still have employees there, and still are twenty minutes from closing at place that brags about being 5 minute fast, but they want to leave early, which would be fine if it wasn't an ongoing story with them not wanting my business or them sending me 10 minutes across town just to find that out. I like the idea of not having to get out of the car for an oil change. I've used them once before, and I don't mind exchanging that for having someone get in my car and doing the vacuum etc. but if I can't get anyone to work, the question is irrelevant. I'm done trying. read more

The best customer service I have ever seen. I went in today to get my car inspected the lady that helped me (one of the managers) was the sweetest soul I have ever met. She was very kind and was very helpful with everything that she did for me. I have had a rough month and it is only the start of December once she had finished my inspection, she had told me that my inspection was on her and to have a Merry Christmas and that she loved driving my car. This made my entire day that they're still pure souls out there and that they have employees like this at take five oil change . Every time I have to do something for my car they will continue to get my service and I look forward to going to them for all of my car needs:) read more

Stopped in for an oil change, Cassandra and Stephanie took AMAZING care of us!!! It was so convenient. You just pull up and stay in your car the whole time. Not only was Cassandra very knowledgeable, her and Stephanie were quick, efficient, and got us in and out. They were not pushy and didn't recommended me things my car didn't need. We will definitely be back to see these two, they made the entire process so easy! read more

I waited for an hour to get an oil change...they told me 30-40 minutes....then they had me move to another lane which allowed the lady behind me to go in front of me. Then the worker argued with me that the lady was in front of me. I didn't know I had to take a picture of the line to be treated fairly. Not going there EVER!!!!!! read more

I did not have a good experience at the Wilshire location in Burleson. On Saturday My husband had the car inspected and the tech wrote the wrong make on the inspection paperwork. Our car was purchased out of state and I needed to quickly send the inspection to them to help in getting our plates back quicker. I was told any mistakes on the inspection and the paperwork would not be accepted by the DMV. So I went back on Sunday to get the paperwork corrected and I was told that a tech had broken the machine later on Saturday and they could not redo my paperwork. So I asked for a manager to call me on Monday. I believe the manager name was Jacob. He never called me Monday so by 10.30 Am I called. I spoke with him and he said the machine may not be repaired until Friday. I asked why he had not called me back and he said he was very bizzy. I asked for his reginal manager but he said there was no one above him which I do not believe. He did not seem to care much about the urgency of my issue nor did he apologize for the tech error on my paperwork. He told me to go to the location on Alsbury and he would call the manager and let him know I would be coming over and he would take care of me. I go to the Alsbury location and the manager had just left sick. No one was left who could run the inspection machine. At least the guys at that location were nice and seemed to care about my situation. So I left frustrated and went to Jiffy Lube on Wilshire in Burleson and they were great. I do not recommend this Take 5 oil location on Wilshire in Burleson to anyone as the employees do not take the job seriously and do not provide good customer service. read more

Awesome service. Pretty long line and they we're super fast and effective. Communicated well. Topped everything off. Even wiped off the hood when they were done. Would highly recommend. read more

If I could give less than one star, that's what I would have done. This is the worse run oil change business in Burleson. I paid for a full synthetic oil change, but didn't even come close to getting it. They are suppose to check all fluids, check tires, check wipers, check filters, etc. Not. Ha! When it came to adding oil, they used a funnel and empty milk jug!!! Never experienced anything like this. Awful!!!!!! This location needs to get its act together or close its doors. Yes, it was THAT BAD. Customer beware of this place. read more

I went in for a full synthetic oil change and brought my own oil and filter. The assistant manager Jesus was fantastic! Very knowledgeable and friendly. One of the only times I went in for an oil change and they didn't try to make me pay for something bogus. I will definitely be back. read more