I recently went into Valvoline Express Care in Burleson, TX to get a routine oil change. I had not yet driven 3 miles after they changed my oil when my car broke down on the side of the freeway. I got my car towed to the dealership to run diagnostics on it. My dealership informed me that the oil was overfilled by about 10 times the amount that is needed. The excess oil had gotten into the other systems of my car which is what caused it to break down. It cost $300 to repair aside from the $41 it cost to get my oil changed in the first place. Luckily I had AAA and did not have to pay for a tow truck.
I was able to get my money reimbursed, but it was a huge hassle and I am still dealing with the company to get fully refunded. My car dealership also informed me that there still may be some permanent damage to the car, but I will not know until these issues present themselves. read more