Caused $3000-$7000 of damage to my Honda - avoid service here!…read more I've been a loyal Valvoline customer for years, but my last experience has been highly disappointing. During an oil change and transmission flush at this location, an error occurred with the transmission fluid, causing it to spill all over my car and even spray onto my windshield. Even worse, my car immediately developed a transmission leak. I've brought my car back to Valvoline four separate times since then, and they could not identify or fix the problem, and I was told to bring the car elsewhere. Two independent mechanics have since confirmed the transmission leak, and both were surprised Valvoline missed it. The repair will cost between $3,000-$7,000, and my car now leaks so much fluid that I can't even park it in my garage. I've spent countless hours trying to resolve an issue that never should have happened. For context, I have documentation from Honda confirming there were no leaks just two weeks before the service. I simply want my car restored to the condition it was in before Valvoline's error. Accidents happen, but Valvoline and the store manager have failed me. I am continuing to work with Valvoline's customer care, but given the lack of resolution so far, I do plan to take them to court. This has been a costly, time-consuming, and frustrating process that I wouldn't want anyone else to go through.

Faith was great and super helpful! Came in for an oil change and received quick service and a great…read moreexperience. Thank you!

I'm giving this place high marks for some great service. I found a nail in my wife's tire. I…read moredrove into Jiffy Lube and asked if they could help. The people working got me in a queue, it moved quickly. I had a cup of coffee while they fixed it right up. They made sure all the tires were at the same level and I was on my way. The person working with me greeted me, gave me an update and reviewed what they did when it was finished. I know it's a small job, but the service was very professional and quick. Well done!

I needed an oil change. Because I'm a fuel i was confused about this. Because I'm also…read moreimpressionable I followed the gesturing of the arm flailing wacky tube man. As i exited my car a gentleman stepped forth and greeted me from an open garage door. He offered do solve my oil needs and check my tires.He explained the process and suggests i replace my dirty filters. I'm a clean girl so I jumped at the opportunity to get new filters. Plus he said it would improve acceleration and gas mileage. I drive likea maniac so this was important to me.

Professional. Hardworking. Great expertise. I go to them for way more than tires. All the mechanics…read more& management are top tier.

The the best one of Indy is hands down one of the best places in Indy to have your car serviced,…read morespecially the one located off of W 86th st. The owner and the mechanics is very friendly, professional and have a great deal of knowledge about vehicles. I've had head lights and oil serviced here.

Hazel and team took care of my car with great speed and care. Pricing is fair and they were happy…read moreto provide all information you could be looking for. I would not hesitate to bring my car back here.

Did exactly what was needed, explained exactly what was done. Price was great. Service was…read morefantastic, from the front desk, she was fantastic and u persuading of my situation, and the work was phenomenal. Would recommend to anyone needing oil change to engine change.

I am thankful for these folks being available while my wife was traveling. The check engine light…read morecame on while traveling, and the concerns elevated. My wife called me with the news, and I was concerned that during the holidays, service and parts resources would be limited. I was able to get a fix on my wife's location and immediately reached out to local repair shops, only to find, as expected, that many were closed for the holidays. Dynamic answered the call and provided the most needed assistance. My wife arrived at the location an hour before opening. Once the mechanics arrived and opened the doors, they quickly evaluated my wife's car. The tension in the situation was relieved when the concern was identified and its severity reduced. We cleared the EVAP system error code, and my wife continued her journey home. There were some complications with administering compensation for the services, but we worked them out.

Quick, affordable, and quality work. Not to mention, great customer service! I highly recommend…read morethis place.

I was shopping an AC replacement for a 12 year old car and kept getting quotes worth half the…read moreresidual value of the car, in mid May I wanted a working AC system, but didn't want to improve an old car 50% for intermittent summer use. Carmel AG came back with a price I could live with, got it done in one day, and Will is one of the nicest guys on the planet. Going forward, I won't use anyone else.

From the owner: At Carmel Auto Repair, we specialize in fast, honest, and reliable vehicle repairs with a focus on…read moretrust, transparency, and long-term customer relationships. Whether you need a quick oil change or full engine diagnostics, we treat every car with care and every customer with respect. Here’s what makes us different: ASE-Certified Technicians – Our experienced team has serviced over 10,000 vehicles with accuracy and dedication. Same-Day Service – We prioritize speed without sacrificing quality. Most repairs are completed the same day. Free Diagnostics – Get upfront, transparent estimates with no pressure and no hidden fees. Complete Auto Repair – We handle brakes, suspension, A/C, electrical systems, hybrid vehicles, transmissions, and more. Hybrid and Electric Expertise – Specialized in diagnostics and repair for hybrid and EV vehicles. Clear Communication – We explain everything in plain language, so you understand exactly what your car needs. Comfortable Waiting Area – Relax with Wi-Fi and refreshments while we work on your vehicle. Locally Owned and Operated – Proudly serving Carmel, IN with a commitment to community and quality. 2-Year Warranty on Parts and Labor – Because we stand behind the work we do. If you're looking for a repair shop that delivers real value, real service, and real results, Carmel Auto Repair is the team you can count on. Book online or call today to experience the difference.

This place is great! Thank you to Justin and his team for creating an easy and quick experience for…read moreme! They were able to change my oil and top off my coolant -- in under 15 minutes! The price was way lower than going to a dealership which is always a good thing. He also provided me with recommendations on things that may need to be done in the near future and offered to take care of them today. Great team and great service here! Kudos!

Fast accurate and attentive crew who are very knowledgeable and attentive to customers. Scott is…read moreundisputed JL belt holder for 6months for a reason. In/Out and Filter available. I always check my levels after car is running... when I stopped and jumped out. Scott (mgr) noticed and came to see if my miles were reset or another issue was problem. I said "no, I just double check oil when I have someone else change it". He understood, offered a rag, and we parted ways happy to see my level was spot on and fresh oil on dipstick. Car was vacuumed tires and fluids confirmed. Spot on for Sunday service. Thank you guys.

I scheduled an oil change for 2/27/2026. The price they gave me was good. Later they informed me…read morethey could not do the service due not getting the plug out. They said, in order to do an oil change, they would have to replace the oil pan, which would cost over $500. They said that the plug were stripped. I left there and went to the place that did the last oil change. They replaced the plug, cleaned where the plug went out completely, changed my oil, and put in a brand new plug, and I only had to pay for the oil change, which was $60. Needless to say, I don't think i'm gonna be going to that firestone again. I also called corporate after I got home. And they were very passive and trying to understand what it was. They also never took my information from me. Regarding my complaint.

Wouldn't change our tires from all-season to winter tires even. Claimed that "we don't have…read moreinsurance to change over tires if they are used tires." I have never had a tire place not switch out tires if we offered to pay no matter what brand we had or the age of the tires. What tire place can't switch tires from one to another if we pay for a service. I guess I won't ever get my car serviced here. A morning wasted going to this place. Belle Tire, Big O, CaRx, Walmart, and Town Faire tire never had any issues. Don't waste your time and go there instead.