Yet again MEINEKE in Parma with Lenny and Joe at the helm restore our aging 2012 Mazda with lots of…read moremilage to keep running. Somehow with a lot full of cars already they serviced our car immediately that had a broken shock and oil sensor which made the RTA our only option. Our service was fast, affordable and this garage also offers a MEINEKE credit card for those repairs that come out of the blue. We are fortunate to have a garage where quality repair, accessibility and excellent customer care are the norm. Bravo!

Recommended! This place actually fixed my problem. I had my car in another place and wanted to fix…read morestuff that would not have the reported problem. Lenny was great. Service prompt. Reasonable prices. Go here without a second thought!!! Great job

Very nice employees great service and very quick price was very reasonable and fair. Best place in…read moreParma!

Its under new ownership and the service quality went downhill. The oil change took less than 5…read moreminutes. The guy cared more about upselling me wipers on my back window. I use to go here for even brake service but I after this experience, I will never come back.

I called a few days ago because I had purchased a Groupon. I'm assuming it was the owner I talked…read moreto, he was extremely friendly and told me I could come in the morning on Thursday, no appt was necessary. So I went this morning and he was on his way out to an appt. He ran outside and asked if I could come back in an hour as he needed to get to this appt. I said sure and left. He was very apologetic but I get it, life happens and we all have things that pop up. I went back around 12:45 and waited a bit as there was another customer in the bay ahead of me. As soon as the other car was complete I was waived into the bay. I showed him the Groupon and I accidentally purchased the incorrect Groupon for my vehicle (I have a Jetta) oops so he told me he would honor that one and had me pull up Groupon to see what the cost would be if I had purchased the correct one. He just charged me the difference for the one I had purchased and the cost of the one I should've purchased. I know for next time. It's a small business with two bays. I think it's just him and one other employee. He's very nice and I like to support small family businesses. I was in and out pretty quick too. He told me my tires pressure was really low. Explains why my sensor came on. Yes I'm one of those women! Anyway I recommend J's oil change.

Great shop run by a stand up guy who will stay open late to help you out. Price location and…read moreservice all very satisfactory

This Mr. Tire location damaged my car. When I picked up my car, I noticed damage on my driver-side…read moredoor handle. It wasn't there when I dropped the car off. I went back inside to ask about it, and they told me it couldn't have possibly happened while they had the car. My door handle had two decently sized chunks scraped off and paint missing. It looked like it had hit something in the auto bay when the door was opened. Mistakes happen, I get it. It honestly would've been fine if they had just been honest and said they had an accident and helped fix it. It bothered me how quickly I was dismissed, and now I have to pay out of pocket to have this fixed. It makes me wonder what else they tell customers to avoid accountability. I would recommend another shop nearby if it is convenient.

I had a scheduled appointment for an oil change. I returned after one hour, which is what they…read moresaid it would take and they hadn't even pulled my car into the garage! No phone call to say it would take longer at all.

So I needed a quick oil change. And what better place to go than a place with the same name. The…read morestaff was very friendly. They appeared to know how to do their job properly. My car didn't blow up as I left. So let's assume they did their job right. The reason for only four stars was primarily based on the look of the location. I fully understand this place is an oil change location. But that doesn't mean you need to have a dirty looking place. Things can be clean in a shop environment. Other than that. Everything went well.

Super kind and knowledgeable guys working and the service is so fast and easy. The most quick and…read morepainless oil change I've ever had!!

Excellent Service! I…read morerecently had a wheel alignment done at Firestone, and I had a great experience from start to finish. Josh at customer service was outstanding--friendly, professional, knowledgeable, and very attentive to my questions and concerns. The service team was efficient and completed the maintenance in a timely manner without compromising quality. It's refreshing to find a shop that values both excellent customer service and dependable workmanship. I truly appreciate the professionalism and efficiency of the entire team. I highly recommend this Firestone location to anyone looking for reliable automotive service. Thank you, Josh and the Firestone team, for making the experience smooth and stress-free! A satisfied customer

Rick, service manager, is a true gentleman. Thank you Rick and Justin for taking care of my needs…read moreat the last hour before you close on a cold Cleveland icy night. Karma will reward!