They emptied my oil before realizing they didn't have my oil type. Then had to drive around to…read morefind my oil. They idn't buy enough and left me a 1/2 quart low. The whole thing took over an hour. Really clownish, don't let them harm your car.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Columbia.

I've been a long time customer with NTB (Mavis Tires and Breaks) and I can honestly say I don't…read morecare to go anywhere else. I'm always treated with respect, the prices are decent, and I've never had any issues.

Love Zach and his team. They're always professional and get the job done efficiently and correct…read morethe first time!

I have always used firestone. DO NOT go to this firestone. They will 100% scam you out of your…read moremoney. And in the process damage your vehicle. Long store short got four new tires about a 7 months ago. Picked up a nail on Gardner fairy. Took it to discount tire, they said they where busy going be two hours but it's 100% fixable. Since I have life time alignment, life time tire rotation and patching since I do all my business through fire stone I decided to take it there. For full service. Not only did Firestone say it's not patchable then they said I need three new tires that I had these tires for way to long! I dont know everything about cars but I know the basics and I know I did not need new tires but unfortunately since I did not take my car there and my partner did. They convinced them to PAY FULL PRICE for new tires, alignment and rotation when we have free life time for those services.

I have used Firestone every where I have lived. I moved here in March. Everyone at my work told me…read moredon't go to this one. Against better judgment, I did. Dropped it off for an oil change and tire review. The lady attendant told me to be back at 2:00 since it was my lunch break UNLESS I heard from her. I went on my lunch to pick it up and they had not even touched it. When I asked her about it, she said she did not say that and stated that she said she would call me when it was ready. They don't have to worry about me going back.

Nevin and Wolf took care of my car and made sure I was satisfied with my oil change!! Gave me a…read morebottle of water and threw my trash away too. Quick and easy!

Horrible place to get your oil change from! I went and paid $120 for an oil change for my 2023…read moreNissan Rogue. I started having issues with my car, and an emergency popup showed the next day. I take it to the mechanic, they never changed the oil, spilled oil onto other compartments of the car where the oil burned. I am extremely disappointed, especially with this being my first and LAST TIME. I have never in my life seen such a sloppy, distasteful, unprofessional, uncaring, uncouth and highly unorganized establishment in my life. YUCK! -A NEGATIVE 1 Million out of 1.

While visiting my sister-in-law--who's pregnant and managing 3 kids and another on the way while my…read morebrother-in-law is deployed--I decided to help out by changing her oil. After finally getting the drain plug off, it was obvious it had been tightened with an impact, making a simple job way harder and I couldn't remove the washer. Honestly, it felt almost malicious. I noticed who did the previous oil change from the service sticker still on the windshield, which is why I'm leaving this review. It's frustrating knowing my sister- and brother-in-law trusted your shop for something as basic as an oil change and may not be able to feel that same trust going forward. Do better.

I needed an oil change. This was a great value for my money. My technician was the manager, his…read morename was Guy. He was very personable and informative. He seemed to be reserved in nature, but the customer service was amazing!!! He offered to reset my oil, notification light, but I declined so that he could assist customers that we're waiting after me. I will definitely return, and if I'm lucky, I hope to get the same technician and the same service.

This new Valvoline auto shop in Lexington, SC opened in June 2025, so I decided to give them a try…read moresince they had a 50% off coupon. Customer Service: 5 Cleanliness: 5 Staff: 5 Affordability: 5 Convenience: 5 I got my oil change and tires rotated. Unlike many oil change shops, this shop has the capabilities to rotate the tires in the same bay. So they were extremely fast and convenient. You can literally stay in your vehicle if you want to, or they have a guest waiting room with a restroom. This experience was excellent as Christian and Gabriel provided my with exceptional customer service! I'm very confident that this new location will be my new shop for my auto needs.

Went for the grand opening (50% off), and they were very welcoming and efficient. I was in and out…read morein under 15 minutes with no issues. Everyone was very kind! They offered all of their services, but I never felt pressured and they listened to my requests. (Did not force me into buying the most expensive options as other businesses like to do)