I went to the Valvoline Instant Oil Change on North Freeway in Fort Worth, Texas, at the Presidio…read morelocation. I have been going there for years. Normally, I pull into line, they know what they are doing, and everything goes smoothly. This time was completely different and honestly the worst service I have ever received there since they opened.As I pulled into line, the technician asked me, "What does this truck use?" I was shocked by the question. It uses oil, specifically Full Synthetic 5W-20. I then explained something they should have already known. My Ford F-250 Super Duty uses a specialty oil drain valve system. You do not remove it with a wrench like a regular oil plug. It has a cap that unscrews, then a special fitting screws onto it, and a wire mechanism opens the valve so the oil drains safely through an orange PVC hose into the oil receptacle. I specifically warned them not to put a wrench on that valve because it is a specialty plug, and if they damaged it, they would be paying to replace it. Immediately after that, another technician wanted to perform the light inspection. I told him I had already checked everything myself, but I let him proceed anyway. He checked the low beams, high beams, left and right blinkers, brake lights, and tail lights. Everything worked fine, exactly as I expected. Then he moved on to checking the tires. He kept looking around the driver's door frame trying to find the tire pressure information on my truck. He looked and looked and still could not find it. Even then, he still seemed confused. I then asked him what the actual tire pressures currently were. He told me he could not check them. I was stunned. I explained that all he needed was a tire pressure gauge, something that looks like a pen that fits on the valve stem and pops out the PSI reading. Simple. Easy. Apparently, he did not even have one. At that point, I suggested they pull up the previous service records because all my information should already be there from prior oil changes. The technician admitted he did not know how to access the records. Meanwhile, another technician was already preparing to pump oil into the truck. I literally had to yell, "Stop!" because I wanted confirmation that they were actually putting Full Synthetic oil into my engine. I demanded that he read the oil specifications out loud before pumping it in. He recited the specs back to me, but I still had to take his word for it because they would not physically show me the container or label before pumping it into my truck. Afterward, they checked the dipstick and showed me the oil level. Then came the pricing. I pulled out the Valvoline discount certificate they emailed me, valid through May 24, 2026, for either $35 off or 20% off service. They scanned it, but then I got hit with an upcharge of around $12.50 for extra oil. Here is the scam with these oil change places: they know exactly how many quarts every engine requires, yet they conveniently structure their full service to include one quart less than what many trucks actually need. My truck requires 6 quarts, but their package only includes 5 quarts, so they automatically charge extra for the additional quart. In my opinion, it is a long-running upsell tactic used by quick oil change businesses to squeeze more money out of customers. Then they handed me the service reminder sticker. I looked at it and immediately noticed something was wrong. The next oil change was listed at only 3,000 miles. I said, "That math does not add up, and that is not the specification for Full Synthetic oil." The technician then admitted that they now put 3,000-mile reminders on everything by default unless the customer specifically requests otherwise. That made absolutely no sense because Full Synthetic oil is designed for much longer intervals generally 5,000 to 7,000 miles minimum, and in many cases 8,000 to 10,000 miles depending on driving conditions and manufacturer recommendations. When I pulled out of the service bay, I stopped and asked the technician guiding vehicles out how long he had worked there. He said only a couple of months. I asked him directly if he understood the proper change intervals for Full Synthetic oil. First, he said 5,000 to 7,000 miles. Then he corrected himself and said 8,000 to 10,000 miles. I told him exactly; so why are customers getting 3,000-mile reminder stickers? He admitted that was simply their default setting now unless customers requested otherwise. I told him I had been going to that location nearly since it opened, and today was the worst service I had ever experienced there. The old crew used to service vehicles quickly, professionally, and confidently. They knew what they were doing. He then told me many of the experienced employees had quit or moved with management. I told him I remembered the old employees. I could go on with all their mistakes, this is enough.

I called in for info and even got texted a coupon!…read more Awesome quick service by someone named Emily and 2 other guys. All of them were great and informative without pressure. Will definitely be back again for my next oil change and inspection needs!

Amazing place! I wanted to find a full service car wash and wasn't able to visit my old place…read moresince it converted to all self-serve. Cary's Car Wash & Lube does both. I highly recommend them as not only do they do great car wash's, but they take care of you as a customer. I will be back!

Had my car serviced there they tried grease on my brand new car mats then they try to hide it by…read moreputting paper over the grease. I reached out to management with no response.

I went here to get my alignment fixed in my car and I will definitely be going back here if I have…read moreany more issues with my car. They were great and gave me a fair price for the services I needed. I also was unsure of other services I needed, and they checked them for me and didn't try to upsell me on anything. As a single woman, I really appreciate not being taken advantage of, so I definitely recommend this place. They were very nice and worked fast!

After calling a couple of businesses for quotes on getting my air filters replaced. I came across…read moreWatauga Automotive and gave them a call. I spoke with who I believe is the owner, Eric who was friendly on the phone, shared the cost on the phone and mentioned I could come right away. I came to the shop where I was quickly greeted and served. One of the staff looked over my car and shared what needed and didn't need to be fixed in less than ten minutes. They have a small waiting area with plenty of books, magazines and a water cooler. I paid a fraction of the price I would have paid at the Honda Dealership and was given advice about car maintenance from Eric. I appreciate this local business and look forward to coming here for other car maintenance needs.

We were driving from KC to Austin when van started smoking! Fortunately we pulled off at the exit…read morethat we were at and Christian Bros was right there by the highway! They were super nice and kind. They diagnosed the issue, got the part and dealt with our warranty company, working hard to get us back on the road as soon as possible. We were treated fairly, honestly and kindly- I would highly recommend them to anyone looking for honest car repair in the Ft. Worth area. In fact, we have a Christian Bros Automotive back home and now feel confident using them if we are in need of car repairs again. Thank you to Kevin and the staff at Christian Bros in Ft Worth- you guys are the best!

Recently I brought my car for an oil change and tire rotation. Upon completion I was presented…read morewith an estimate of additional work. (1) Battery replacement and recheck system - $314 (2) BG Platinum Fuel air induction service - $245 (3) Replace rear brake pads and rotors - $550 Total with labor, parts, fees and taxes - rounded $1375 The next day I went to 3 other places for their estimates and made arrangements for the work to be done. The battery was fine and worked like a charm and had a lot longer life span for my car. This was verified by 2 dealers and mechanics. Big savings on my part!!!! The rear brake pads and rotors, which I personally inspected with the mechanic were fine. They had lots of life left and did not need to be replaced. Big savings on my part!!!! Christian Brothers should be ashamed of themselves. I am a 78 year young widow on a fixed income. I trusted them not only because of their name, but also my son said they do good work. I am ashamed of the way I was trying to be forced into making another appointment with them to do work on my car that didn't need to be done. Oh yes, did I mention that my car is a 2021 Nissan Rouge with less than 15,000 miles. Christian Brothers can't be trusted. They act nice on the outside but inside they are thieves. They smile while taking your hard earned money for unnecessary work. I am very thankful that I listened to that little voice inside my head that told me something was wrong and to get other estimates. I am a devote believer in GOD and I like to hope that others are as well. I will never go back to Christian Brothers. I hope that who ever reads this uses caution with their car and listen to that voice inside (which by the way for those of you who don't know--is the Holy Spirit). We are supposed to help others, not take their money. We are to be kind and not deceive and lie. Be careful and take time to get second opinions and breathe before you jump. Don't be forced into decisions that will cost you precious money that you won't get back. I hope this helps others going forward. I normally don't do things like this, but Christian Brothers made me angry. They tried to take advantage of me because I am single female and should trust them because they are males and know better. Time we stand up for our rights, our hard earned money and the respect we deserve. Have a wonderful and blessed day everyone. Marilyn J

Up charged me and filled my windshield fluid container....but the motor was broken....my tough…read moreluck! Kiss my ass Take 5 it won't happen again!

I will 100% be back as a regular costumer. They were awesome. Very respectful, honest, and very…read moresweet! I went and got an oil change, Cody & Brandon helped with that. I was there for maybe 15 minutes. 10/10 , this place will definitely take care of you. I will be back!

Out of the all franchise/chain mechanics Meineke is consistently one the best. The prices are very…read morecompetitive, they are laid back and not pushy, and they can easily explain issues in laymen's terms and clearly state what needs to be done on your car (as opposed to exaggerating and using dishonest tactics to get unnecessary work done). I have always appreciated them and plan to be a lifelong customer!

Came in for an alignment before making a drive down to Houston. Robert took my keys to get to work,…read morecame back in about an hour and a half telling me that my wheels will need a kit that wasn't in shop to finish the alignment, which hadn't changed much from where it started. He decided to charge me $180 for (not) aligning my car, servicing it (which I had not asked anyone to do), and then tell me that I'd have to pay an extra $400 if I wanted to finish the job on the one wheel that really needed to be adjusted. To me it felt like they were trying to box me in on an incredibly overpriced fix on something that most other places could do for much cheaper because of my urgent situation. Bad business practice, dude. The way to make more money is to gain trust in your customers, and this visit did quite the opposite.

I can't say enough good things about my experience with NRH Auto. After everything I've been…read morethrough trying to get my car repaired, finding this shop was truly a blessing. My Audi A4 had gotten to the point where it sounded like it was ready to fall apart. I had previously taken it to the dealership and was quoted over $1,500 to replace my left wheel bearing. Because I simply wasn't in a position to spend thousands of dollars on a repair right now, I had tried going another route with a mobile mechanic--and unfortunately ended up getting ripped off in the process. Needless to say, by the time I came to NRH Auto, I was frustrated and honestly a little apprehensive about trusting another mechanic. When I arrived, I spoke with one of the owner's sons. He took the time to look up the part and put together a quote for the repair. The initial amount was still a little outside of what I could comfortably afford, so I simply asked if there was anything they could do to work with me. And they did. They were able to get my repair done for about half of what the dealership had quoted me, and there was no sacrificing the level of service. My car was completed in approximately 2 1/2 hours, and they even dropped me off at my home nearby and picked me back up when my car was ready. What stood out to me most was how I was treated. I never felt pressured, taken advantage of, or like they were trying to add unnecessary repairs. They listened, worked with me, and got the job done. After dealing with a dealership quote I couldn't afford and then being taken advantage of by someone else, I think I've finally found an honest, skilled, and reasonably priced mechanic shop that I can trust with my Audi A4. Thank you, NRH Auto, for treating me like a person and not just another repair ticket. You have definitely earned a returning customer!

I got a new tire installed and they only took like 15-20 mins. Great service. And they aired my…read moreother tires too. I'll be returning for sure.

I've always appreciated jiffy lube. Their staff is always very nice and walk you though everything…read morethat needs to be done and their prices are very fair. Some of their older locations used to repair glass, this one sadly doesn't, but no worries. I've brought my SRT Charger here several times and I don't plan on stopping anytime soon. Check them out!

Got told it was going to take 30 to 45 min to patch a tire I been here for an hour and still no…read morehaven't touched it and now it's packed and I'm being told it's because it's full it's taking along side but when it was only me and another person all I seen all 8 workers chatting around on their phones I could of gone somewhere else if I would of been told sorry sir it's going to take longer . Also horrible service no one came in and said " sorry it's taking longer but we are trying to go as safe and fasted we can

CBA treated me like a princess. These gentlemen patiently answered all of my questions and…read moreconcerns. Furthermore, CBA took a test drive with me to make sure that truly everything had been identified and addressed. Five stars all the way! And I didn't faint when they gave me the final invoice!

I do not recommend Christian Brothers Automotive on Rufe Snow. We have been customers for years,…read moretrusted them with multiple vehicles, and spent thousands of dollars here. What has happened with our 2015 Ford Escape has destroyed that trust. We brought the Escape in shortly after purchasing it because the A/C was blowing hot. On July 31, at 157,258 miles, CBA diagnosed an internal A/C compressor failure. During that same inspection, they specifically marked the drive belts "Good - No action needed," radiator hoses good, and reported no engine-bay leaks requiring action. We approved the A/C repairs, but the vehicle repeatedly had to return because the A/C still was not working correctly. During one return, CBA documented an engine-coolant-overtemperature condition, low coolant, and an air pocket after cooling-system work involving bleeding/refilling. They corrected that problem at no charge. On August 20, the Escape returned again. CBA documented P0217 engine overheating, low coolant, an active leak from the reservoir bleed-hose assembly, and stress cracking throughout the coolant expansion tank. Their report stated "Unable to Test Drive - Safety Issues." Their report also states that the computer restricted A/C compressor output because of overheating and that clearing the fault temporarily restored A/C pressures while the thermal safeguards were inactive. After the cooling-system repairs, CBA found internal noise from the A/C compressor and recommended replacing it under warranty. The compressor we had already paid to have repaired therefore had to be replaced again under warranty. We also have texts from CBA acknowledging issues with their inspection process. One says "we missed his note" regarding the air-filter housing. Another says "there were some concerns missed on the inspection report" and that their foreman wanted to inspect the vehicle again. Then our Escape shut down while being driven and became completely undrivable. CBA's latest diagnosis says the belt tensioner pulley seized, generated severe heat, melted the idler pulley, snapped the drive belt, damaged the A/C compressor seal, and caused the belt to disconnect the crankshaft-position-sensor plug, preventing the engine from starting. They recommended replacing the belt, tensioner, idler pulley, harmonic balancer, alternator and A/C compressor. We were then told the belt should have been replaced because the vehicle was over 150,000 miles. But CBA inspected this vehicle at 157,258 miles and specifically documented "Drive Belts Good - No action needed." If the belt should have been replaced at 150,000 miles, why did their own technician inspect it at more than 157,000 miles and recommend no action? Their latest written report also connects the 150,000-mile recommendation to the timing belt kit and water pump, not the accessory drive belt that broke. We are not expecting a mechanic to predict every future failure. Our concern is the overall history: repeated returns, cooling-system problems, overheating, repeated A/C problems, warranty replacement, CBA acknowledging missed inspection concerns, and finally a major failure leaving the vehicle undrivable. We also have a 2001 Lincoln Navigator that returned because the A/C still wasn't working correctly and it continued shaking at idle. While CBA had it, we were informed that during a test run the starter became stuck engaged and burned out. CBA ultimately replaced the starter at no charge. At this point, we have lost confidence in this location. We want accountability, complete documentation, applicable warranties honored, and a technical explanation for how a vehicle repeatedly inspected and repaired by this location ended up undrivable shortly afterward. If CBA maintains that none of its previous repairs, workmanship, installation/reassembly, or recently replaced components contributed to what happened, we want the technical basis for that conclusion documented--not simply a statement that the current failure is our responsibility. We trusted this company and continued returning because we believed they would stand behind their work. Unfortunately, that trust is gone. If this situation is resolved appropriately, I will update this review accordingly.