Nail in tire. My car said passenger rear, but the technician said passenger front. He was right,…read moreas when I had them rotated the people didn't make the adjustment. The technician wast fast, professional and knowledgeable. Great service from the time I drove in to the time I left.

They were very accommodating when I explained that I was having problems with my brakes but didn't…read moreknow what and that my daughter was expecting (& actually yesterday was her due date) that I would be getting the call and any moment and needed to drive to Make these, NC! They for me in, understanding my nervousnes, I did have to wait some, but the guys were so nice and friendly, I didn't mind! Well it sounded up being worse than I thought and hit my pocketbook some, but; again it hey made me feel comfortable & pulled trigger! I've had oil changes here, tires fixed, some things, but, I will always s use this location going forward, Thanks guys Jackie

Wanted an estimate in changing ac compressor. I was was told I need to bring it in to check it out…read morebecause it could be something simple. Took it in and within an hour they called and said the compressor was bad which is what I thought. But the kicker is charged 175.00 to tell me that and 1600 to replace. Which obviously would not have been concerned about price if I could have afforded such a bill. I was never told it was going to be 175.00 just to verify it needed. A compressor which I told them from the start. So hete I am out 175.00 for nothing. Lesson learned.

The staff is amazing! Patient, competent, compassionate, and honest! Love these guys! Highly…read morerecommend!

YOU HAVE BEEN WARNED! Beware of all of the mechanics in this jiffy lube save the lone female Sarah,…read morewho seems to be the only person that gives a d*mn about you and your money. I can understand advising my windshield wipers, my cabin filters, and other minor sh*t like that. But to BLATANTLY lie to my FACE and tell me that my battery is going when I know for a fact it is completely fine is something I will not stand for. My usual mechanics keep track and inform of everything that is the matter with my vehicle. I enjoy traveling frequently to the point that I require an oil change every month. Guess what they do when this happens? They check all my stuff. And I do mean all of it. Then I go behind them and check it every week just for sh*ts and giggles. I gave JL the benefit of a doubt and took it for a second opinion at Advance. Guess what? Cold cranking amps were completely fine! Better even! So yeah, go for the oil change, but miss them with their bs.

i went there to get an oil change they try to sell me everything in the book even things I had Just…read morechanged and to top it all off they took the splash shield off to change the oil and didn't put it back on thinking I wouldn't notice but I always check my truck and noticed it missing and they are telling me that it was never there to begin with when I know for a fact it was on there because I checked.

Fast, efficient and top notch! Thanks for taking care of my vehicle! Great customer service, highly…read morerecommended!

Perfect -- here's your Yelp review updated with all the details:…read more Review for Firestone Complete Auto Care (1325 Hwy 17 S, North Myrtle Beach, SC 29582) This weekend, I found myself in a tough spot. After a trip to Myrtle Beach with five colleagues, we were preparing to drive back to Virginia when my 2017 Suburban developed a serious rattling noise. Stressed and unsure if it was even safe to drive, I went to Firestone on Hwy 17. At first, the front desk wasn't very responsive to my concerns -- but then Don, one of the mechanics, stepped in. Don didn't just glance at the issue -- he personally brought my vehicle into the bay, lifted it, inspected it thoroughly, and quickly identified the problem: bolts on the flywheel had loosened. He took the time to show me exactly what was wrong, patiently explained the situation in a way I could understand, and reassured me about what needed to be done. Not only did Don tighten the bolts, he also applied Loctite to make sure the repair would hold during our long drive back. Thanks to his quick thinking, expertise, and real compassion, we were able to make the journey home safely. Don didn't treat me like just another ticket number -- he treated me like a person under serious stress who needed real help. His professionalism, kindness, and dedication turned a scary situation into a manageable one, and I'll be forever grateful. Thank you, Don, and thank you Firestone for having someone like him on your team. He truly embodies what excellent service should look like.

June 29, 2025 ...had a phenomenal visit! Josh Holt at the…read moreservice desk was absolutely fantastic, the service/mechanic gentleman was also fantastic. These gentlemen went above and beyond what I was expecting! Again, absolutely fantastic service !!

When it was NBT I was a loyal customer four years as it…read moreswitched over I kept going because some of the people were the same recently I made an appointment for 8 o'clock in the morning and they could not honor it. My car was making noise when I went. They told me they couldn't see my car and sent me to a guy that works on vehicles. The guy that works on vehicles said he check my oil which wasn't true because later after him telling me that I was OK with driving this vehicle wherever I wanted to go found out two weeks later I have absolutely no oil And a few weeks before that, I asked Mavis if I needed my oil change and they said I could wait. Have they looked at my car that they even checked the oil or gave me the oil change when they couldn't look at it for the noise I wouldn't have had to wait a week and a half to see the dealership that also said it was safe to drive. come to find out, I had absolutely no oil and that I would need major engine work per Bell And Bell which I do not trust. I was so freaked out and scared that I traded my car in for a truck which I should've taken more time but they had me so scared to drive it at that point all this company had to do was check my oil and I would've known where I stood weeks before ending up with no oil The mechanic they sent me to a was burning something and I was sick for days a day and a half, I was dizzy from being around the fumes of the place they sent me to who also did not help me telling me the car was safe to drive till he could take a look at it which is when I went over to Bell And Bell after calling them asking them to just let me know if it was safe to drive if I would be hurting the car or dangerous which they told me it was safe to drive. Isn't that funny I'm by myself. I'm a female. I don't know how to do a lot of things on cars and the guy that the Mavis sent me to had me go get transmission fluid from advance and because they never checked the oil I was right there. I could've got some oil. He said he was gonna check it but never got around to it. Obviously, I was assuming he did because he said he was going to I love that car but I wasn't gonna spend $10,000 at Bell And Bell which more than likely would've been if I thought about it and went somewhere else, but I am by myself and I can't be without a vehicle because I don't have anyone to help me.

Update! I ask my wife to go back to Wal-Mart and let them know what was wrong. She said they were…read morefriendly and put the car on the lift right away. They checked and everything was tight according to them. What they did find there was oil spilled on the engine and plenty of it. Said the guy who changed it should have wiped it off. Granted oil does spread all over concrete even in not so large amounts. What we found on the driveway was not small and continued for a day or two in different spots. We are now stuck with an oily engine and driveway. We may be able to clean both but should never have had too. Beware and do check your vehicle before leaving if you ever decide or have to use their service. We now need to use a cleaner for both that may be hard on the environment. Beware of all oil change places! Years ago we had one break off a dip stick - how does anyone ever manage to do that. They all over charge and always find something else to up charge you for.

had a 7:30 am appointment for oil change. at 8:15 they say it will be a couple hours. the service…read morecenter has gone into the shithole. never again.