Was there getting my NC inspection. Another customer was…read moregetting an oil change. The manager came in and said the oil filter cap threads are cross threaded. He took ownership without any discussion - He called nearest dealer and sent a person to get the replacement cap. He didn't blame it on others - and I am guessing it was possibly damaged already by previous oil change. Haven't seen honesty at this level in many auto shops. They just earned my trust. And their employess know what they are doing (trained well) and they are courteous with customers.

Whoever works at this place should be fired. I damn near had to destroy a oil filter to get it off…read moremy mothers car it was so over tightened. Not to mention they "checked" the fluids and it was no surprise the engine oil was low along with the power steering fluid. I'll ensure no one I know ever does business with this place. -20 year aviation mechanic

I had a phenomenal experience with Family Tire and Auto! They got me right in and out. They were…read morevery kind and helpful!

Driving into vacation 7:20pm on a Thursday night my tire light had been on for a few miles, air…read morepressure said 5psi. I have runflats and I'm thankful they got me here safely. Who's open that late?! These guys are open! They found not one but TWO nails in my tire. How in the world?! I'm just going to say these guys were AWESOME! They had me in and out in 30 mins. They didn't try to sell me a bazillion dollars worth of things I didn't need. They were really honest and said I will need tires in the future but this repair has them good as if it never happened. If I lived here I would definitely come back they earned my business and referrals! Thank you so much for the repair. Top notch!

First off I'd like to say that this is the best place that I like to take my vehicles, the manager…read moreand Steve who work there we've know for many years. Joe Eborn is the primary reason we've continued to come to Colony Tire due to the high quality of work which he constantly perfoms. I've been taking my car and my family's been taking our cars to Colony Tire since 2000. They are upfront about the jobs that they are doing and are under the expectation when you walk through the door that you understand that you're paying for excellent service and an attitude of can do. I feel like the folks who have rated Colony Tire poorly don't seem to understand that the going rate for a Master Mechanic such as Joe is that a minimum $100 per hour. Joe is one of the finest mechanics I've ever met and since moving from Morehead City to Jacksonville I will still take my car the two-hour round-trip to him. Why might you ask? Because when he finds a discrepancy many times he'll fix it to make it right (many times free of charge) because that's the type of attention attention to detail he has. For example I took my 2005 Crown Victoria which I've had for the last 12 years and had the non-standard job of replacing the factory control arms with aftermarket control arms he fixed my new cat back borla exhaust system (it was not in one of the hangers properly, my own fault) which he did not have to, and he also noted several bolts and nuts that were missing from my front rear radiator splash guard from a previous deer strike. He continued on the job to not only do the correct adjustments for the control arms. I had the driveshaft replaced with a police interceptor aluminum driveshaft to save wear and tear from the heavier steel driveshaft on transmission and a metco safety strap in the event that I ever get into an accident and the driveshaft is broken free to protect my family in the vehicle from further harm he noted that the seat which has the nut and bolt to attach them metco safety strap had been improperly replaced with a different size Bolt & Nut from reupholstery job that had been done a year previous. Free of charge he use the appropriate nut and bolt assembly for the safety strap and also in the driveshaft job properly adjusted the harmonics and adapter kit to the driveshaft. The Crown Victoria not only is more efficient than when it was Factory new with 162000 miles on it but it handles better than when it was first brand new. This job was in-depth and yet done skillful and above and beyond while being a fair price and honestly less expensive than I think it could have been. This is due to the fact that Joe is a Master Mechanic and is a fine man who will be upfront and honest with the jobs that he is given. Customers who walk into a place such as Colony Tire and expect the job to be done such as a light bulb change with a "Crumple Zone" car that has fancy body plastic work but at least 12 to 20 screws to pull a light panel off and replace a bulb don't seem to understand that that takes at least 30 minutes to do. You're paying a Master Mechanic to do this job and the going rates going to be at least $100 an hour which is paid to Colony Tire and then only a small portion to the man doing the work it is unfair to have an expectation that a light bulb change and a car with a complicated wiring system and dozens of screws would be as simple as changing a lightbulb in your house for anyone who's done the job at straightforward but requires time. Additionally, other customers who get aftermarket products which are not manufactured by the manufacturer and get a cheap sensor which is not been Factory tested and bring it in for installation neither the mechanic or customer really will know if that part works. The only way to know if the sensor is good or not until after he installs it and does the test using Colony Tire equipment requires a fee for the mechanic to use the company equipment and that's charge to the customer this is all reasonable those who poorly rated Colony Tire for this is also unreasonable. I've known the gentleman who run this business since they first opened in Eastern North Carolina and again I would take my vehicle nowhere else they are fine example of what you'd want to have in a business and a mechanic. You can bet that in about a hundred thousand miles I fully intend on replacing my 4.6L, 2V SOHC in the Crown Vic with either a 5.0L coyote or a similar replacement engine which is currently in the vehicle.

I have a slow leak in my one tire in the rear and went there just to get a new tire or to have it…read moreplugged if it was possible. The next thing I know is with a little over 26,000 miles on my car, they tell me I need four tires. I told him I've never heard of this before because the tires usually last about 45,000 but I did drive a lot back-and-forth from NC to PA due to my mother's health. The man used this little device to show me that the wear was more than it should be, and that I only had a couple more thousand miles left on the tread. $900 and something dollars later, I ended up with new tires. However, I told my sister about it as she lives in Florida and she told her husband who then called me and said that there's "NO WAY IN HELL" that I would've needed new tires with only that many miles, and the device is probably rigged. So I now have this amount on my credit card and am currently paying $100 a month until I can get it paid off & I've been out of work with no pay since April. Therefore, I DO NOT recommend you take your car to Mr. Tire on Arendell Street in Morehead City. I know that as a female many in the car industry try to take advantage of us and that's why I questioned the man when I said that the tires should last to about 45,000 miles. My brother-in-law said from now on to call him before I buy anything else that has to do with the car. I'm very upset by this and I hope this post gets out too many people.

I came into the auto repair shop for tires. The service writer was very knowledgeable, and…read morepresented different types of tires for our vehicle. He was honest and left the final decision completely upon us. We made our choice, and was completely satisfied with the quality of work performed. Honesty is something that is rare in today's auto repair businesses. The work performed, the honesty of not trying to sell us something that was not needed, and the pricing in the end, was most valuable. They are highly recommended!

Over many years I never gave the "original" Wayne's anything less than a perfect score. I…read moreimmediately received a request for review after each service. With the NEW Wayne's I have yet to receive a review request. A friend of mine who I persuaded to try Wayne's also has not received a request . For both of us we felt the service was fine (as far as we could tell) but the cost for both of us was rather sobering. I'm holding out judgment. I like the staff and the office is clean, organized, and professional-looking. I wish them luck.

Showed up first person in line. I was treated like crap from anyone and everyone in automotive. I…read morelive here and always seem to service our cars here. This was the final straw. Customer service has went downhill so bad, it's upsetting. Grocery pickup are 5 star and deserve a raise but there's some mean folks in automotive. They would ignore, act sarcastic, raise their voice and could not answer any of my questions, said it was too busy to finish my oil change when I was first in line. Job wasn't even finished. Worst experience ever! And quite a few hours for an oil change.

We had an emergency car situation and luckily Walmart car center was open. John and Lacey went over…read moreand beyond to help us!!! Would not hesitate to come back. Customer service like we experienced is rare and so appreciated. Thank you John and Lacey!

Out of town on vacation. The alternator on our 2015 honda pilot quit working.Our Uber driver and…read moreorileys employee both suggested C.C. Motor Sports . They both said they were known for being fair priced and fast. They were right, I got there at 8am and they were done by 12pm. The price quoted seemed on the high end however the actual cost came in a lot less and mid range of the national average for this repair. The staff was very friendly and helpful. I definitely recommend this business to anyone looking for a good, fast, honest mechanic. Thank you C.C motor sports for all your help.

I have used Master Tech twice once to replace a motor, and another was to replace control arms on…read moreanother car, and they were very professional and honest. Thank you, Andrew, for everything. I took this car to the Buick place in Morehead, and they said nothing was wrong with the car, keep on driving. Well, they were completely wrong. Thanks again Andrew.

Very reliable and they don't let your car sit around and get another year on it they fix it and…read moresend it out they're a little bit higher than other garages but when you need your car it's ready when they say