I came in around 7:15 PM, fully aware that closing time was 8:00, but there was still enough time for a routine oil change. After I got home, I noticed my car was dripping oil. This is something that absolutely should not happen after a basic oil change. I had to take my car to another shop the very next day, only to find out that my oil pan had been cracked during the service. As a result, I had to pay for a completely new oil pan and another oil change expenses I should never have had to deal with. To make matters worse, I've called the shop 7 times trying to get this addressed, and not once has anyone answered. The lack of accountability and communication is just as frustrating as the damage itself. This situation was not only inconvenient but also costly and stressful. An oil change is one of the most basic services, and damaging a major component like the oil pan is unacceptable. I trusted this location with my vehicle, and instead, I ended up with a bigger problem than I came in with. Overall, I'm extremely disappointed and frustrated with this experience. I would not recommend taking your car here if you expect careful, reliable service save your money and go somewhere else read more

I got right in and out for my top off. Austin was very helpful and even told me keep checking my oil and showed me how.

This facility is more concerned about the customer than they were in the past. They act as if they really care. I RECOMMEND THIS FACILITY.

Zero stars. Waited 30 minutes to get into a bay. Then another 30 minutes later, no one came to check me in, the attendant told me he had to go to the bathroom, then went to check in a car that arrived 40 minutes after I did, while being completely ignored in my car. Everyone was goofing around, not sure what's going on at this place. I had to ask someone walking by to open the garage door to let me out after being trapped here for an hour. NEVER AGAIN. And now I still need an oil change. AWFUL!!!!! read more

I just had a great experience at the Take 5 Oak Lawn facility.Mason was the Manager on duty. The rest of the guys who worked on the car also ,Victor and Mason. What a great team. These guys were so Friendly and also got me in and out. It is soo nice you don't even have to get out of your car. I would recommend Take 5 in Oak lawn especially with this Team I had today. Thanks again read more

I believe this is a fairly new business. I needed a quick oil change. When I pulled up I was happy the manager (Jake) opened a lane to get me in. He came up with a friendly welcome and joked around a bit. Got some business out of the way before being called to help one of the other folks in another lane. He had a couple of guys come over and start the oil change, then came back to me to complete some info...more jokes. The other 2 guys put new oil in and Jake came back with the new filter, signed and dated it (a first fir me) also a first to get the new filter AFTER the new oil was in. Topped off my other fluids, then start car, stop car... showed the dip stick to this dip sticks and directed me to exit the lane. They were thanking me and waving bye bye when I asked if they wanted me to pay. Oops, forgot that! Lol. Overall great job at great price. Friendly staff. A little jokey, but if I wasn't in a hurry it wouldn't be a big deal. read more

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First time and will be back. Amazing CS. Pricing is comparable to well known companies. Explained everything. Didn't pressure me into purchasing anything. I really like their top off in between oil changes feature. Manager is just as involved as the employees. I was in and out very fast and didn't have to get out of my car. They gave me a cold bottle of water and a sticker reminder for top off. I would highly recommend this location. I have not been to any other locations to recommend. read more

I needed an oil change right away and normally would go to Jiffy Lube.. but I had a bad experience the last time I went so I decided to give Take 5, literally less than a mile away from home. my first thought was, oh God, these guys are young theres going to be problems.. NOPE, wrong! I was greeted professionally by a tech named Devin who offered me water as soon as I drove up and Mason took care of me with GREAT CUSTOMER SERVICE!! my entire experience was a 10 PLUS!! I'll definitely return for all of m oil changes! Excellent job fellas read more

Prompt and friendly service. I was in and out super fast on a Saturday morning last minute

First time here. Super fast oil change. Didn't try to sell me stuff I don't need. They really work up the showmanship aspect which isn't necessary. Was this place founded by military guys? Anyway, it was a good oil change and they gave me a bottle of complimentary water while waiting. Granted, there is no such thing as a free lunch. read more

I took my car here since its close to my Kids' house and needed an oil change. Plus my normal place was closed due to holidays. You drive up, stay in your car and they do a whole show, like if you were a race car driver and them your pit crew. They are all young kids, so I was ok with it. Here's the problem, i had to come back because my oil light went on and it showed no oil, so I came back for them to reset it. Also, my washer fluid was not dispensing, they said it was not their fault. Two months of rain and snow after, my real mechanic told me that the hoses were being obstructed by the air filter which was installed incorrectly and crimped the hoses. Never again will I go here, the inconvenience of their incompetence was more expensive than the actual repairs. read more

Up charges up charges ..better value going somewhere else.I guess they need to pay for all the people standing around.. really a $100 oil change read more

Two months ago, I thought it would be a good idea to get an oil change before I took off on a 2-day trip to a satellite office for work. Unfortunately, this was one of the few places which was open when I was out on the road and needed to get this done. All my proactivity went out the window when my oil light went on yesterday evening, I discovered I was bone-dry. This morning I went to another mechanic for an oil change and was told the air filter was off and I was losing oil, which I hope explains my recent leakage. This morning's mechanic also told me I was very fortunate that my car didn't catch fire. I now have a slab of cardboard under my car (LOL). read more

I just had a very smooth and pleasant experience here. The guys are super polite and helpful. They even gave us a bottle of water. Thank you: I will continue coming to this location. read more

You told my husband your location in Oak Lawn is "no longer accepting coupons" and you charged him DOUBLE the price that we paid for an oil change on the same car a few months ago. Your employees were rude and embarrassed him about having a coupon. We will never be back and will be sure to spread the word to make sure that our friends, neighbors and school community in the area avoid your business like the plague. Shame on you. Our oil light also came back on after the "work" you did. Will be taking our car to a reputable place to have it checked out. read more

Great service! All of the workers are so helpful, respectful and thorough. I have been a loyal customer since this location opened due to the employees and their overall professionalism. read more

The first time i went here i couldn't stop raving about it! Went to check air pressure which is a service they offer with your oil change and they had me waiting over a half hour with other cars going before me that arrived after. I kept asking how much longer and they said i would be right up -- come to find out they had trouble with the car in front of me. i would still be waiting if i hadn't said anything. read more

These were the kindest, most helpful people. They didn't try to sell me things I didn't need and we're so quick. I wild go to them any time!! read more

Best personalities, super informative, and the obvious...fast. They give you heads up on what your car will need in advance, everyone I've met there is super sweet and you can tell they love what they do. read more

Poor customer service. Thanks to take 5 oil change my car now has an oil leak (Cross threaded filter).

I am so happy with service received from this place. Quick, efficient, priced right! The staff members were a great group of guys. And I love how they offered water and dog treats for my dog- who enjoyed watching the show. Thanks for the great service and I'll see you in 3000miles read more

After waiting over 30 mins to get an oil change, I was told they could not do my oil change because they didn't have the right wrench to take off the air filter!! Isn't this a a business that should have more than one wrench! Then the kid named Griffith gives me a receipt saying he would give me 50% off my next oil change. Once I left pissed cause what a waste of my time, I look at the receipts in the memo section, Griffith did write 50% off next oil change, with today's date as the expiration!! Not returning!!!!!!!! read more