Disappointing Service and Billing Practices…read more My family has spent thousands of dollars with this business, but our recent experience was the final straw. We were charged over $300 for an inspection related to an issue that had already been documented and discussed with staff in 2024. We had previously decided not to pursue the repair due to the cost, yet we were still charged for a diagnosis of a known problem. When we raised our concerns, the owner offered several explanations and only provided a partial credit, which we found unacceptable. Unfortunately, this wasn't an isolated incident. In the past, we were charged more after incorrect parts were ordered for a repair, and on another occasion a quoted price changed when we arrived to pick up the vehicle. Based on our experiences, we will not be returning and cannot recommend this business.

I bought 4 tires here 2 years ago. This year one developed a slow leak, so I took it in. The…read moreservice guy could not find any cause. We drove back to Portland, and at Schwabs they found a screw in it. Repaired for free. Thanks loads Dave!

I wanted to have a 4tire rotation done. I asked the price. He said $121.00…read moreI said, nope. No way a simple rotation should cost that much. I left the business. Period. Never going back and plan to spread the word that if you are from out of state, they want to screw you. Period. I went to another service center nearby, and they gave me a quote of $22.33 total. No brainer. I would not recommend Green Valley Auto to anyone. Zero people.

DO NOT COME HERE! $117 for an oil change on a Trailblazer. They LIED and said I requested…read moresynthetic oil-NO! Charged for 2 extra qts of synthetic oil at $16.78 ea but did NOT add! Lost one metric bolt for cover under engine. Go to Mr Automotive or OOROO Automotive.

I am writing this to warn the Tucson community about severe, deceptive service violations and…read morepotential vehicle sabotage at this location (333 W Valencia Rd). If you value your vehicle's safety, do not bring it here. I brought my meticulously maintained 2019 Hyundai Santa Fe here for routine oil changes using a Groupon. On my second visit, a manager tried to scare me into a $700 passenger-side CV axle replacement that I didn't need. When I returned for my third visit on April 11th, that same manager doubled down. After I confronted him with research proving CV axles don't magically fail between oil changes, things took a deeply alarming turn. I went outside and discovered my car was not on a lift or in the service bay, it was parked completely around the back of the building which the current manager, Joseph, has formally admitted on the record is a direct violation of official company protocol. Another manager, Angelo, checked the car, confirmed the CV axle claim was completely false, and the shady employee was apparently let go two weeks ago due to a pattern of dishonest behavior. However, the damage was already done. The second I drove off the lot on April 11th, my radio, dashboard presets, and vehicle settings were completely wiped and reset to factory defaults. Shady mechanics do this by disconnecting the battery or using a scanner to force-clear error codes and hide warning lights. Worse, they failed to even give me a new windshield mileage sticker and I had to go back to get one. Since that exact visit, my vehicle has suffered from a severe "dragging" sensation upon acceleration and odd shifting. It is highly probable my car went without oil, was refilled with completely incorrect oil, or was physically tampered with during that unprocedural time around back. On May 22nd, I took the car to the Oracle Rd. location to redeem my final oil change, only for them to put it on the lift and suddenly point out a massive, active turbocharger oil leak. The Oracle location may very well be covering for the Valencia site's liabilities. Corporate customer service (Case Reference: 4373693) has repeatedly stalled, and the District Manager, Mike, has failed to contact me. When I brought the vehicle back to Valencia for a manager walkthrough, a technician who was present during the April 11th incident conveniently pretended to have amnesia. They never offered to make it right or even to compensate for gas to come in. Because this business broke protocol, handled my car in an unmonitored area, and effectively compromised a major mechanical system, I am demanding that the corporate office immediately preserve the back-alley security camera footage. I am completely uncomfortable letting this company touch my car again. I am invoking my right to an independent, third-party diagnostic teardown at a certified Hyundai dealership, and I expect this company to cover the towing, direct dealership repair costs, and a rental vehicle. Until they take accountability for their technicians' deceptive and damaging actions, stay far away from this network. I am allowing for opportunity to make right what has been done by this company before I proceed with a lawsuit. I am a mom who is now out of a vehicle, at no fault of my own for trusting a company to perform a service that was paid for and I expect this to be resolved swiftly.

I appreciated the assistance I received from Able and Chris. Able, booked me in the same day…read morewithin two hours of my call. They were honest about the work I needed done along with a quote of the expenses. Give them a call; you'll be pleased with the work.

This is from my google review:…read more I did my car service today, and Scott at the front desk was very patient, relaxed, and understanding. Scott did some coupons and saved me $30 on my bill. I believe they did a good job on my car. The reason I did not give five stars is that I had to change my daughters #2 dirty diapers twice and in the men's restroom there is no changing table. I don't know if that was the case for the women's restroom, but I am a man, and that is not my place to be. I know this issue is out of the hands of most people working at that location, but the one who has the power to make a change, there is plenty of space in the means room to add the table. I would rather not take six sheets of toilet seat covers to create a safe space on the floor. I am not saying this angrily, just saying that it would be nice. I had no choice but to bring my daughter to the appointment.

Well let's say my appt was at 10:00 am for an oil change it is now 10:45 and still my vehicle is…read morestill sitting in parking lot.Wont return !To many other places that value their customers !

Thanks to Tucson's pothole riddled roads, I was in need of a wheel balance and alignment. I have…read morenever been to any of the Jack Furrier stores but chose the Valencia shop due to its proximity to my work. I stopped in to have the wheel balanced. John, the manager, called me out to the shop to show me that my wheel was bent. He said there was no point in an alignment check until the wheel was replaced. Unfortunately, it was a factory wheel so I was going to get gouged from the dealer. John refused to accept payment for the balance because the problem wasn't fixed. A couple days later I stopped back in with a new wheel in the box. John had his guy's mount my old tire on the new wheel, balance it, and then do an alignment on it. (I won't tell you the price I paid because I don't want to establish a precedent, but I can say I've spent more on dinner for my family). I tried coaxing John into charging me more but he responded only by saying, "Just buy your tires from us." Well, that's an easy one for me when that time comes! Great people, great service, great deal!

I took my vehicle in for an oil change before a long drive out of state and received excellent…read morecustomer service at a great price! I will be returning for all future services needed for my vehicle. Thank you again Jack Furrier Tire & Auto Care! And Happy Thanksgiving Day!

I have been coming here for about five years and always get outstanding service. They even provide…read morerides back-and-forth to my home.

My first time here and I was happily surprised with the service. They listened to me, did what I…read moreasked, and completed the job quickly. will be returning.

Just wanted to make an appointment to have my car checked out and some friends of mine recommended…read moreSaguaro. I stopped by on my way home and Saguaro's Manager told me they could do it right then, if I had the time. Not only did they give my car a thorough look-over, but a clean bill of health as well. Even better, they charged me nothing for the check up, and it took them about an hour. I am leaving for California for a short holiday and they told me to go with no worries. Saguaro Motors will definitely see my little Saturn again. I highly recommend them.

Had an oil change there a few months ago and was satisfied, at first. Then one day, driving the…read morefreeway, I heard a loud, scraping and frightening noise coming from my car. I was very frightened but was afraid to pull over. I limped the car home in a complete panic. I then asked my handyman what he thought it could be. He told me it was the shield covering the undercarriage and because Saguaro did not properly reattach it, it came loose and was bent backward, scraping the pavement. I will never go there again.

12/29/2025 Outstanding service!…read moreI called this morning and spoke with Eric, about a broken daytime running light. Within a minute, Eric told me that it would cost about $60 to replace and that he could have it done that afternoon. As expected, he was as good as his word. Thanks once again Eric! You are the best! If only everything else in life ran as smoothly as a visit to Avery's, I would always be happy!

I went in to have maintenance that we've been whittling away at done on my vehicle. Their prices…read moreare very, very reasonable. And everything is always top quality. They double-check their work before the vehicle is even given to their customer. They're very kind and they are happy to help us get our vehicles in tip top shape without charging an arm.And a leg. They are the nicest mechanics I have ever worked with. Because they don't treat me as a woman. They treat me as an equal, and I very much appreciate that.