Great service team!…read more This is my first time at a Jiffy with my first. The attendant asked to step out, felt weird at first, but then they did the whole oil change shabang in under 15minutes and explained everything to me. I am happy to make this my home for oil change and any other services they offer.

I've been coming to this location for years for oil changes. They're always reasonably polite and…read moredo a good job. Today I stopped by to get levels topped off. The guy (who is probably the manager) said it was a 35 to 40 minute wait. I decided to press my luck and go run a 15 minute errand first, hoping the line would shorten up by the time I got back. When I returned, he still said it would be 35-40 minutes. But there were two cars ahead of me just like when I had left earlier. I asked if anyone had showed up while I was gone. He said, "yeah, that guy." I said, "Oh, so if I would have stayed, I would have only had to wait a couple of minutes. Since that guy showed up shortly after me and got right in." I wasn't upset. Kind of more of a "doh!" moment at myself for not sticking around originally. But instead of apologizing for his poor wait estimation, he went on and on lecturing me about how it's first come first serve and this is their busy time because of this and that. And then he went back on his lie and said that the car being worked on had been there the whole time. In which case, my wait would have been over an hour if I had stayed? Like I said, I wasn't even upset about the wait. That's not their fault. He was just RUDE and talking over me and cutting me off and then he said "It's fine, BABY, just go wait." That was the nail in the coffin of why I decided to write this review. Very very creepy, inappropriate and unprofessional. On top of being very rude.

I gotta hand it to them, they have been there for decades filling peoples cars up with crap oil…read more Between them and the McDonalds across the street, they have been there forever.

They didn't put the oil cap back on my wife's car and all of the oil leaked out. We had to have the…read morecar towed at our own expense because Jiffy Lube was closed when the oil drained out. They refused to pay for their misconduct. Changing oil 101 requires securing the oil cap.

They helped me out in such a pinch!! My tire ripped and right before they closed they helped me…read moreswitch it out. So grateful for nice people!! Thank you!

Communication was great and cordial. Compliments stop there. I was overcharged. ChatGPT, Grok, and…read morea dealer service person, said that the repairs should cost between $1200 and at the VERY top $2200. I paid over $3,000. That did include the diagnostic. But some shops waive the diagnostic or at least discount it if you have an expensive repair done. I had used Walter's in the past and found them to be excellent. The Web shows they merged with Steger, but it's now just Steger and they no longer specialize in foreign cars. They provided a loaner, but had I gone to the dealer I would have had a nice ride. The photo shows the clunker with over 120,000 miles with no power steering I drove. Definitely get a second opinion if you want to use this shop. I was in a hurry and couldn't afford to wait.

I called and Muab, he looked immediately as I needed two used tires by tomorrow. He didn't have…read morethem but was helpful with finding another place that might. Nice guy.

the owner is very honest and very reasonale good person i alwys go there they just dont remove…read moremotors for work

they fit me in for an IB OB inspection walk in, no questions asked, really appreciated it. would…read morerecommend.

I went here to get a new piece welded, as recommended by my mechanic. Had a great experience at…read morethis location at checkout. Matt was very helpful. Explained everything so I could understand and I felt like I was in good hands, and knowledgeable mechanics were looking at my car.

I will say this till I am blue in the face, you will not find a better shop! They are some of the…read morebest business owners and people I have had the pleasure of knowing, they are always willing to help you and make sure you are taking care of. I over filled my Audi's Q5 oil this past weekend, and the car started shaking and I was terrified I ruined my car. I called the owner Eric on the weekend and he said he would see if he could fit me in on Monday even though their schedule was packed! Guess what he got me in. This is the type of service and business we are missing these days. I appreciate you all! Thanks so much for your help.

Very poor customer service. Went in for a simple emissions inspection. They claimed that it failed,…read morebut still charged me for it. Sent me to a dealership "to fix the problem with my car's computer system". After going to a dealer's shop and paying $125 for their diagnostic and a second emission test, which passed, the dealer suggested that I go back to SL Hills for a refund, because their state-emission tester was faulty. (It happens to the dealer on occasion, so they get a replacement.) Eric, the owner at SL Hills, said that it was the state's machine, and it wasn't his problem if their machine was faulty. Would not give me a refund for the inspection, much less any compensation for the other $100+ that I spent without cause. I won't ever be going back. Any customer looking for helpful customer relations/service and accountability for their work should also look elsewhere, IMHO.

AVOID THIS PLACE!…read more I've been a customer of this location for many years and have generally had good experiences. Part of that was due to Kevin, who was always straightforward, honest, and good about explaining options without pressure. Since he has retired, my recent experience hasn't been the same. I brought my son's car in because the blower motor had stopped working. I was charged $160 for an evaluation and then quoted over $500 for the replacement. After looking into the repair myself, I learned that the blower motor for this model is easily accessible through the glove compartment and the part costs around $40 online. The job also does not require removing the dashboard, as I was initially told. I understand shops need to charge for labor and overhead, but the estimate I received felt significantly higher than expected given the actual complexity of the job. Because of that, I chose not to proceed with the repair. I'm sharing this so other customers know to double-check estimates and ask questions. My past experiences here were positive, especially when Kevin was still working, but this visit didn't reflect the level of transparency I had come to expect.

Had a problem with them changing my fuel pump never was changed it just fiddled with it and they…read morenever gave me my money back for neither one and I had a battery changed. Had to get a new one. He never gave me the money back yet. I'm still waiting Reckon, I will never recommend them to nobody. They are not reliable.

I've been to this shop twice at this point - once was to get my brakes fixed years ago and more…read morerecently I was referred back here for a quick assessment of my old Ford Escape. They picked up the phone first try, were extremely kind in letting me come same day as well as coordinate a tow truck to drop off my dead car without any difficulty. It was almost too easy. The man at the front desk is kind and friendly, making casual conversation and giving me solid direction. I appreciated the mechanics determination in finding the correct part for my car. They were very adamant on ensuring that I felt like I wasn't being ripped off, which was reassuring. After my dad checking out the situation and him approving I felt even better. We couldn't get my car fixed due to it being a dinosaur, but they helped with next steps best they could. When I got my brakes fixed it was very much worth the value. I continue to be impressed! Highly recommended

I had two excellent experiences here. They were knowledgeable, kind, and trustworthy. They fixed…read morewhat another shop couldn't find. They were efficient and saved me from having to get a rental car by getting me out quickly. I am so glad I found them. They were wonderful.