Needed a tire checked They got it it, got it repaired all with a smile on their faces!!…read more Incredible customer service w my ck in and ck out man!!! Thank you guys for helping me!!!

I was having brake trouble on my way out of town and they took care of me and my car quickly!…read moreFriendly service, very reasonable pricing, and a car that runs smoothly now. I originally requested an appointment online through the form but they don't check those - was told to call them after I went in person.

The people here are so good at what they do! Kind, informative, efficient, quick, and polite. I…read moredon't go anywhere else for my oil changes. They really are the best! A positive experience every time. Very short wait times if there is a line.

Service was horrible, i'm disgusted by the lack of communication by the workers.. Waited 1 hour in…read moreline for a lousy oil change would not recommend going there.,

I am happy to write a good review of this experience! Quick service oil changes can be hit or miss,…read morebut this was a pleasant time from start to finish. They were able to promptly pull me into a bay, where they gave me a bottle of water while I waited. They have several different options of oils, and the mechanic knew which options were best for my car. I got my car in August and have not done much to it since. I was able to get everything done there (air filter changed, coolant changed, etc). They talked me through everything and were very transparent with all they were doing. It took maybe 15 minutes for all that to be done, and I know it was done well. Trent was able to give me a discount as well, that was much appreciated. This is a good spot for a one stop quick shop!

Tried to ask for $250 for an oil change and coolant flush. I said that's outrageous and not the…read moreprice at all. Guy argued and I ended up paying $130. The two men working were shady as shady can be and they said they could only take cash..should have been a red flag but I was tired and car was overheating. I feel very much robbed as I was and will never return. They may have stolen some money from me but that's all they will ever take again.

Great service, reasonable prices. Looking forward to having them service my car long term.read more

Amazing service, friendly people. Never been disappointed here. This is a place I trust not to do…read moreme wrong!

This place is awesome Joe is incredibly helpful and James the technician is amazing at his job…read morewould absolutely recommend. Whole thing took less than 30 minutes we will absolutely be back again.

Recommended me front steer tires for my rig. Six months later had to replace them for uneven wear…read moreon the inside and outside thread on driver and pass side. Took the truck to a front end specialist and said the tires that Black's sold me and installed were out of balance and to light duty for my semi. Never again.

Almost always available for an oil change. Speedy. Honors all the coupons. Can always get a car…read moreinspection here as well.

I came in for a simple oil change at a late time here. They reviewed over all other functions of my…read morevehicle and with my military discount took the price down. The guy stayed after hours, Allen, Jesus, and Logan worked without no complaints, and just concern for the functionality and capability of my vehicle so I can drive safe. I definitely will be returning on my next visit here.

I went to Mike with an electronic problem with my Jeep Wrangler it was hard to diagnose and an easy…read morefix he also didn't break the bank I highly recommend Mike and will be using him going forward

When my son was shopping for a used car we needed a place to get a pre-purchase inspection and…read morefound Atlantic Car Care. We got to know Mike pretty well after bringing in 3-4 cars! Mike's approach is truly integrity-first. He was highly accommodating as we took multiple cars in for inspection until we found the right one. His knowledge is incredible--he's an old-school pro who catches serious problems that computer diagnostics often miss. He saved us from buying several lemons!

I came here because I was about to make a trip, & felt a vibration in my car. I had gotten all tire…read morepressure sensors replaced, & tires aligned 5 months earlier. I was told it might be the alignment, or the tire balancing; I had them do both. I was told my brakes were "worn" (whose aren't?!), but didn't have that done. I was also told the age of my tires might be leading to dry rot. (5 years) When I got out on the highway, the vibration was WORSE! I had to drive at a slower speed to a Subaru dealer in VA. They told me I had a bubble in one tire, & they were "feathering". I had them check the brakes, & they MEASURED the brakes pads at 3 mm, which indicated they needed replacing. Tires were on sale. So I replaced! My Master mechanic son-in-law, When he had taken a look at my tires & heard my story, said: "You need to find a new place to take your car." Wasted $175!

Fast service, friendly technicians in and out in a flash. I've been doing business with Blacks Tire…read morefor more than 30 years and they've always treated me fairly and done their best to address the problems and get me back on the road with all of my vehicles.

Late August got my oil changed and a safety inspection at Porters Neck Valvoline in my Wrangler…read more Several weeks ago, opened the hood for the first time since the oil change to find the snap-on engine cover/insulation blanket missing. Returned to Valvoline to retrieve the cover and was advised that several had been thrown away as they cleaned out storage room several weeks ago. They made no offer to pay for replacement, which cost over $300.00 dollars.

They seemed to do a good job meaning nothing was forgotten, broken, and I did not experience any…read moreleaks or collateral damage. It was also fast and they did put in the correct quantity of oil. Not sure what grade of oil or brand of oil filter they used. At about $120, it's very expensive. Clearly you are paying for convenience. As a former tribologist, mechanic and DIYer, I can do this job myself in 15 minutes for about $35-40 (using a group 3 / group 3 PAO blend "synthetic" like Mobile 1, Pennzoil Ultra Platinum or similar), and an OEM filter which is my personal preference. I don't know what grade of "synthetic" they use. Many oils labeled "synthetic" are not group 4 / 5 based oils, ie PAOs or Esters - true synthetics. Most are made from group 3 base stocks - a highly refined, ultra clean petroleum. Having said that, as long as the API donut meets your engine's requirements, you are fine. I recommend changing the oil every 5,000 miles. Knock 20% off of that if your car is turbo charged or 4,000 miles. Obviously PAOs and Esters will give you better protection especially at the thermal extremes but come at a premium price. I'm positive these oil change shops do not use true synthetics because they are cost prohibitive and would eat their profit margin. Caveat emptor.

There should be a zero star option. The wrong fluids were put in the wrong place, I have no idea…read morethe extend of damage that has been done because they refuse to take responsibility, even after given video and receipt proof of mistakes that were made. It was brought to their attention with patience and grace, and I was told several times it would be taken care of. Then I was left waiting and waiting like I didn't matter just to have them spin their corporate sounding words in my face to cover their butt. I trusted these people with my vehicle. Don't make the same mistake I did. Brian (store manager), Dexter(store manager), and Cliff (district manager). You all need to take a look in the mirror, at your staff, at your choices and reevaluate moving forward. I think if the rolls were reversed you all would've expected more and acted differently.

Tay and his team delivered an excellent experience while getting my oil changed. I asked a few…read moreadditional questions about service and he was able to recommend next steps. he was very professional and my service was quick. Thank you Tay