The most competent, professional, and can-do AV firm I have ever worked with. 5 stars. I'll be a…read morereturn customer. Strongest endorsement. Pete Manhattan Beach

AV helped me set up an upgraded system in my media room. Ivan came for the initial install and was…read moreso thorough and communicative. I really appreciate his patience with me. After the install, I had another issue that was purely user error. JC jumped on a call with me and walked me through what I needed to do. I highly recommend this company; they know what they're doing! - Very satisfied customer

Nice folk. Tech did a very good job. VERY expensive! Lesson learned. Never again…read more Since "reviews need to be at least 85 characters": xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx . . .

Just upgraded my television in my living room and my bedroom. Digital installers did a fantastic…read morejob. exactly as I envisioned televisions being installed. Vanny and Andres were polite, clean, efficient and friendly. Johnathan managed the install remotely without complicating the process. Order took a while to arrive; but there are so many possible reasons for that I'm not even sure it was the company's fault. Worth the money to get my gorgeous new televisions installed correctly.

I have never felt like I was in better hands than when working with Future Automation & Design…read more Complete, total professionals in every sense of the word. Most importantly, they genuinely love what they do and have passion for the work and it shows when you use them.

I contacted Patrick to fix my clunky Home Theater system and multi-room audio system. He listened…read moreand learned what my concerns were, came to the house and explained exactly where the problems were and the remedies. Yes, the WiFi was weak and the remote controls were rubbish. His team of talented and courteous men worked diligently to install the upgrades and dial in the system to my specs. It was a lot of work and they did a great job. Patrick educated me about the current state of the art in audio and how to get the most out of my system. I began an HD audio streaming service that really sounds amazing, I would say equal to vinyl if not better. With a massive library of songs, it is super easy to explore old favorites and obscure gems. Patrick's enthusiasm and commitment to my project has resulted in the ideal system for our family. Thank you Patrick, I am stoked!!

Highly recommended!!! Super knowledgeable. On time. David has worked on all our projects, whether…read moreit's at our restaurants or our residential properties, it's always installed perfectly and works like a dream. The best is that David's service and reliability is super on point and I appreciate how professional he is. We will always be using David for our future projects!

horrible horrible horrible , DO NOT USE THIS SERVICE !! misleading initial contact , specifically…read morerequested a service call , not equipment sales upon confirmation i was told appointment would be anna review estimate for new equipment. when i explain i requested a service call not a sales call i was told then tat they would charge me $189 for a service review and probably still sell me new equipment because the don't fix your system they install new ones they provide !!!

Will was great to work with and knew exactly what we needed for our small restaurant.read more

Requested a specific service through yelp projects and Westside AV responded. Unlike other service…read moreproviders Will required a phone consultation. I spoke with him via phone and still he required more information to provide a quote. I let him know I had already received quotes from other companies via yelp and he said he was willing to match. We picked a day and I provided him my personal information. Then he could not do the date we decided on. Since I had already turned others away, I tried to work with Westside AV but Will denied every date including the following week. For someone with many requirements, the level of professionalism just isn't there.

Excellent. Their quote was competitive and they completed the job on time. I recommend them.read more

I needed my 65" tv wall mounted so I found this company, also known as Installation King, and spoke…read morewith Tatiana. She set up an appointment right away. Sultan, the technician came, and he's just amazing! He's very knowledgeable, so friendly and asked questions to make sure he had the right height and tv placement. I would recommend to call and book your appointment if you are looking for expertise, friendly fast service and value!

Brian of Circuit Genius is a true perfectionist. He is honest and detail oriented. His word is…read morehis bond and we were fortunate enough to have crossed paths with him. We live in the South Bay in house that was built in 1921 with lath and plaster so getting good WiFi is not easy. Brian spent a few hours assessing our entire house, Sonos system and TV's. He provided a thorough, detailed proposal that addressed our needs. He did not try to nickel and dime us or oversell as others tried to do. Brian goes above and beyond (went to Home Depot to buy mat black paint to hide marks behind the media room TV). The 4 people who work for him are impeccable and care about the job being done beautifully. We are so appreciative of his work and follow through. Brian came back twice to troubleshoot a technical challenge from old equipment, at no charge because he insisted the entire system work perfectly. Read the many 5 star reviews of Circuit Genius over the past 7 years, which are spot on- so very happy that we did.

UPDATE: THIS CONTRACTOR'S LICENSE IS NOW SUSPENDED DUE TO REFUSAL TO PAY A COURT ORDERED…read moreJUDGEMENT. My initial review stated that I was forced to file a lawsuit against Brian Staller / Circuit Genius (legally known as: Performance Telecomm) for breach of contract. The matter is now permanently settled by the court. After the vendor filed an appeal, the Los Angeles Superior Court ruled in my favor and found Circuit Genius / Performance Telecomm liable for breach of contract. Owner Brian Staller calls this a "frivolous lawsuit" in his response to my initial review, but the facts prove otherwise. In his response to my first post, Brian called the lawsuit "bananas-level false" and "frivolous." The fact that I won a judgment against this company not once, but twice--once at trial and again on appeal--means that two judges ruled in my favor, finding Circuit Genius / Performance Telecomm in breach of contract. The court's decision validated the vendor's refusal to honor two key contractual agreements: 1. The Refund Scam: The vendor refused to process an agreed-upon refund for a Yamaha receiver (which the contract stated had "No restock fee if not wanted"). Instead, he attempted to coerce me into a "settlement" that required me to sign a document agreeing to no online reviews, legal proceedings, chargeback attempts or warranty support for work done. 2. Deceptive Practices: After agreeing in writing to return to my home and install a network rack at "no extra charge," he later refused to do so unless I paid a new 2-hour service minimum. He then withheld equipment that I had already paid for and refused to refund the cost of that equipment. **This Contractor is now a Regulatory Liability** More than six months after the final judgment, Brian Staller / Circuit Genius / Performance Telecomm has refused to pay the court-ordered debt. His failure to comply with the judgment has resulted in severe disciplinary action: 1. License Suspension: The Contractors State License Board (CSLB), has suspended his license for failure to comply with an outstanding civil judgment. (See CSLB Record for Performance Telecomm; License 117708). 2. Business Lien: I have filed a lien against this business to attempt to enforce the judgement owed (See State of California Notice of Judgement Lien; File No: U250127585224). This business employs deceptive practices and does not honor contractual agreements. Brian is desperate to get 5-star reviews and refuses to accept anything less even if it means bullying and using intimidation tactics with his customers. A business that ignores its legal obligations, has a lien against it, and has its state license suspended should be a major red flag to anyone reading this. Do not put yourself through a lengthy legal ordeal with this vendor. Proceed with extreme caution.

Tom is fantastic! We have been looking for months for someone to come in and fix several issues we…read morewere having with our tv connectivity and surround sound. He was able to diagnose the issues immediately and got to work to fix everything. He is super pleasant, we will definitely hire him again!!!

Tom helped us out again, as we changed out our old tv for a bigger smart TV. We are very happy as…read moreTom helped us with information for the new receiver we needed also. He installed everything, checked our surround-sound system, & all is well. He was very quick & efficient, will definitely hire again.

After over 25 years with Bay Alarm, I'm extremely disappointed by how they now treat long-term…read morecustomers. When I recently tried to upgrade my system, I was given multiple inconsistent quotes from different reps -- none of which they were willing to honor, even after a technician had already visited my home. When I called back to accept one quote, I was told it wouldn't be honored unless **another technician** came out -- despite already having current information on file. I had to follow up multiple times, and never received the courtesy of a return call. It's clear Bay Alarm is no longer the customer-first company I trusted for decades. If you're considering upgrading your system, I strongly recommend looking into other options. I've since switched to a well-established security company with over 150 years in business, a solid track record, and great reviews -- who offered **better pricing, more features, and far superior customer service**. Loyalty means nothing to Bay Alarm anymore -- and that's incredibly disappointing after more than 25 years.

We have Bay Alarm at our retail store in Redondo Beach. The company's app -- Virtual Keypad -- is…read moreabsolutely the worst app I have ever used. Nothing comes close. Highly, highly unreliable for activating or disarming the alarm when away from the store. I strongly encourage you to consider another alarm company. If it wasn't such a pain to switch at this point, we would do so as soon as possible. Bill