I truly do only write honest reviews that truly do review the integrity of the service I am paying…read morefor. I would have to say that Secure Tech Automation has met my standard of integrity. What I look for when finding a company to install my security cameras is a company that does exceptional installation and has great technical support, and also strives to be in service to the customers with good customer services skills, no company is one hundred percent perfect, and we can't only review a company on the negatives but also the pros, but without the negatives it would not be an honest review. I knew what I was looking for regarding security cameras because we use 5mp Hikvision motorized lenses. Which are the same security cameras we use at all our apartment buildings and our office building and storage yard. So John was very accommodating to try and create an invoice for the cameras I wanted and his bid was very reasonable for what I was expecting. So John, Fidel, Vladimir, Mr. Lee, and Chad we all very polite and respected my home and treated it like it was their own place. They came and installed all the cameras in 2 days, but I was having 18 cameras installed, 2 being on a pole. They did an amazing job on the install and I was very pleased with how it looked after they were done with installing the cameras. With all security cameras issues will arise regarding technical work and with my cameras there was an issue with lines going through the video. John tried to have the issue resolved to the best of his ability and he tried to have Fidel come a few times. Fidel was scheduled to try again and resolve the issue and he scheduled with me to come on a Monday and fix the issue. So I took time off of work to be here to provide help need be. Fidel did not tell me he was not planning to show up instead just avoided me. I am very flexible and understanding but if Fidel just told me he couldn't show up or any excuse I would have understood, but Fidel was still very respectful and never once made me or my family feel uncomfortable or need to judge his integrity. My only suggestion is to next time just tell the customer you won't show up, most people don't bite. John then sent Chad. I would have to say Chad gets a 5 star, he was very respectful and he truly did care to see to it that the issue got resolved. He went above and beyond to resolve the issue with the license plate camera, and other cameras. I will definitely be requesting Chad again. Overall my experience with Secure Tech Automation was exceptional and I was very pleased with the outcome and I would definitely be using their service again. Customer Service is very important and all businesses need to strive to provide excellent customer service including Secure Tech Automation. Thank You John and Secure Tech Automation for providing peace of mind knowing that I have a top of a line system installed. Best Regards, Atkinson Family

This is the worst company you can do business with. John Kim offered free installation did a bad…read morejob installing the cameras on our tow trucks. Cameras fail next day of installation a year later still waiting for a phone call from them to come and fix them. Secure Tech automation doesn't stand behind their products. They never return our phone calls to fix camera issues. Save your self from headaches don't buy from these crooks. Obviously they don't want to fix their crappy cameras. 11/28/2017 at 11:47 After a year of trying to contact John through text, email and even driving from Santa Ana to Santa Fe Springs was a failure. After I put this yelp review he actually emailed me. I guess the yelp review hurted him more then the texts and email I sent him. After I submitted the yelp review he decided to send me an email (picture attached). I decided to drive to Santa Fe Springs to see if I can get a hold of John. I Wanted to drop of a memory card to show him that the cameras are not working properly. I also needed some footage from the camera. I wanted to see if he could retrieve it. To my surprise he wasn't there. I left the memory card with a lady that came out. He did check the memory card and send me a text saying that some cameras were only recording half of the screen and some weren't even working. Once again I asked him about the warrantee and he did not respond. He also send me an email saying that why I didn't contact him earlier about this problem. And that's a lie because I have proof of all the times I've been trying to contact him. He sends another email (Picture attached) telling me that he will mail me the memory card and once I receive it to fix the yelp review. Why would I fix the yelp review when all I've been wanting for a year is for him to fix the cameras. The last email he sent he said I'm bribing him. I have no idea what he's talking about. I told him once he fixes my cameras I can fix the review. I will not take away my review I will just update the review saying he fixed the problem. How is that bribing???? The part I don't understand is how does the warrantee get voided????? Kim how does this yelp review even bother you have you seen the rest of your reviews????? I'm not the only person with this issue. Very sad that you can't fix the cameras the Good way.

Todd is the man. If you need home entertainment system, network set-up he is the one to turn to. He…read moregets the latest and greatest of equipment and gets the job done right. We have used Todd for numerous AV and Wireless Network set-ups for the past 6 years and wouldn't use anyone else.

Todd and his staff helped upgrade the internet at my boss's house. We had satellite internet which…read morewas really slow. He added extenders, and when the system was still running slow, he got on the phone with our service provider to pinpoint the problem. I needed a technician to come out to upgrade our modem, so Todd came the day the technician was here to make sure everything was working properly. He was incredibly helpful because I don't understand any of this stuff. He also offered more recommendations on boosting our internet speed, which I looked into having done. Thank you for ALL your help getting the internet speed to what we needed.

They installed surveillance cameras for me at the business. The service was excellent. Pricing was…read morevery competitive. Was a pleasure doing business with them.

Carlos recently completed a security camera install at my residence and what an amazing experience…read moreit was! First off, Carlos is an amazing person, knows what he is doing and will work with you to get the proper system and pricing you want. His pricing cannot be beat, seriously, and the equipment he installed is top notch! Carlos communicates things clearly and patiently and provides great advice and tips. He completed the install in a timely, thorough, neat and courteous manner and took the time to make sure I knew how the system works, even so, the unit he provided is easy to understand but the quality and capabilities are outstanding. When considering an initial wired security camera install I was not sure what to expect or how complicated it would be to use, but Carlos put those fears to rest as soon as he started the install. I am so pleased with the system, installation and customer service that Carlos provided and highly recommend his services to anyone! Thanks!

These guys are awesome! It took 30 minutes to go from a TV on the floor to a TV and sound bar…read moremounted with wires completely invisible behind the wall! The service was FAST, CLEAN & AFFORDABLE! -THANK YOU- SGT. G

Marcelo is amazing!! Very professional & efficient.. Great pricing & went out of his way to fit me…read morein his schedule..I feel safe & secure now...Would recommend him to anyone..

The technicians were amazing…read more.. Our cameras were installed throughout the exterior of the house, and alarm system, as well as a home movie theater. They helped us with design and installed everything. We were very pleased with the service they provided and will refer them to all our friends. Thank you!!!!

Requested a quote to mount a 75 inch tv and they responded days later w a ridiculous quote of…read more$400!!??? Seriously? Just to mount a tv? That didnt even include the actual mount! Found a better place that did it all for $90! This place seems like a rip off.

Guy (Owner) a nice, pleasant person, but his CUSTOMER SERVICE is TERRIBLE. He hard to catch, rarely…read morehas time to resolve issues and has taken up to 6-8 weeks to follow-up with problems, Guy sent over an associate named JOSE (from CCTV SECURITY SURVEILLANCE) UGH! Never let this guy or company come to your house. THEY replaced my DVR with a piece of cr..p / junk in which I paid $200 for it. Although Jose pulled it from a box, it had no wrapping / foam, etc. Guess I'm supposed to be stupid and this this is a NEW UNIT. Come on. Fine, if it was refurbished, but it didn't work after 7 weeks. Since June 2015, I've tried contacting BOTH PARTIES, ea blaming the other. Guy won't correct the problem and gave me 2 quotes (for the same job) but the 2nd one higher than the other, within 45 days!!! There was no time frame on the quote (which 90 days would be nice or longer) and HE WON'T HONOR HIS OWN WRITING / QUOTE! Dude, that's your mistake, not mine. AND he sent JOSE over to fix a problem (cause he was too busy, I guess) and won't exchange the DVR or fix the issue OR give me a discount to replace the DVR his guy installed. Guy knows his stuff. I give him that credit, but needs to work on his customer service skills. If he can't do your work, I would not allow anyone else to come in his place. (Sorry Donovan) I haven't met you. You may be a great guy. I'm stuck between a 1 and 2 stars, but my suggestion... check around first. Guy does work for major stores like Wal-Mart, so that speaks for his knowledge, but he maybe TOO BUSY for us LITTLE PEOPLE (if you know what I mean).

A&L Solutions, installed indoor & outdoor cameras, my alarm system, & home theater. Very…read moreknowledgeable! great prices! friendly service! They showed up on time, super patient, took their time to explained how to use everything! Super happy with work that was done, very honest & trustworthy! Gave me great insight on which equipment to go with, offered several different options! Would definitely recommend them to my friends and family! Love that they are insuranced/bonded & licensed! Thanks for all your help guy! We are super happy with everything!!! You guys are amazing!

Literally as good as it gets when it comes to AV. I used Sagi to design our entire smart home setup…read more(lights, security, blinds, home theater, sonos) for our new construction home. We started as strangers and I now consider him a friend. Without going into too much detail what I'll say is that in a construction project there are many frustrations. So when you find someone that actually makes things EASY, it is invaluable. When you find someone like that, who does it for a reasonable price, that person is a unicorn! Sagi at LA Pro AV is one such unicorn. As an anecdote, Sagi once went so far as to come to my home on a weekend as an emergency call and fix a blind that our painter broke (a blind that our installers said was unfixable). In the process he saved us thousands and wasn't even going to charge for it (I insisted of course). This is the type of guy he is and the type of business he runs in LA Pro AV. If you need AV - Sagi is your man! Guaranteed!

I needed to program a Harmony hub remote. H got the job done to perfection explained it to easily…read moreand now we have a fancy theater system. Yay us. Thank you Sagi

Chris is great - super responsive, proactive, friendly and quick. what more could I ask!read more

This is an update to my review of Tekman Security almost exactly 9 years ago…read more Chris is always been our go-to guy for hanging TV's, and maintaining the camera system he installed when we renovated the home back in 2015. Some of those cameras had reached the end of their useful lifespans and needed to be replaced. One had a damage power cable which Chris was easily able to remedy. As usual, they arrived absolutely on time, as promised. The quote I got back in June didn't change as the result of having to special order cameras for my particular installation. Chris remains truly the best in the business and is now keeping his son employed in the Summer learning quite a bit about the business as he goes. You really can't go wrong here. Very competitive pricing, prompt - on time service and absolutely flawless post-sale service. This is truly your guy for all your low voltage needs!!